Leano la Lekunutu

1. Selelekela

Foodfy ("Company", "re", "rona", "rona") e ikemiselitse ho sireletsa boinotši le ts'ireletso ea tlhahisoleseling ea hau. Leano lena la Lekunutu le hlalosa kamoo re bokellang, ho sebelisa, ho senola, ho boloka le ho sireletsa data ea hau ha o sebelisana le sethala sa Foodfy, ho kenyeletsoa sebaka sa rona sa marang-rang ho foodfy.ai, lits'ebetso tsa mehala, li-API, li-dashboard tsa barekisi, lits'ebeletso tsa AI, marang-rang a phano ea drone, le lits'ebeletso le likarolo tsohle tse amanang le tsona (ka kakaretso, "Platform").

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy e sebetsa linaheng tse fetang 250+. Melao e ikhethileng ea ts'ireletso ea data e sebetsang ho uena e ka fapana ho latela sebaka sa hau. Moo molao oa lehae o fanang ka tšireletso e kholo ho feta Leano lena la Lekunutu, molao oa lehae oa sebetsa. Litokisetso tsa tlatsetso tsa tikoloho li hlalositsoe ka botlalo Karolong ea 16.

2. Data Controller

Foodfy ke molaoli oa data ea ikarabellang bakeng sa data ea hau e sebetsitsoeng ka Platform, ntle le haeba ho boletsoe ka tsela e 'ngoe. Bakeng sa Foodfy for Work (Corporate Accounts), mokhatlo o ingolisang o sebetsa e le molaoli oa data bakeng sa data ea mohiruoa, mme Foodfy e sebetsa joalo ka processor ea data molemong oa bona.

Bakeng sa lipotso mabapi le ts'ireletso ea data, o ka ikopanya le Ofisiri ea rona ea Tšireletso ea Lintlha ho:

Email: [email protected]
Aterese ea Poso: Foodfy, Ofisiri ea Tšireletso ea Lintlha, e fumanehang ka kopo ka [email protected]

3. Boitsebiso boo re bo bokellang

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Basebelisi Bohle

Lintlha tsa Akhaonto: Lebitso le felletseng, aterese ea lengolo-tsoibila, nomoro ea mohala, letsatsi la tsoalo, foto ea profil le password e patiloeng.
Lintlha tsa netefatso: Lintlha tsa ho kena, liphiri tsa netefatso ea lintlha tse peli le likhoutu tsa ho hlaphoheloa, li-tokens tsa API, le li-identifiers tsa nako.
Sesebediswa le Lintlha tsa Tekheniki: Mofuta oa sesebelisoa, mokhoa oa ho sebetsa le beshene, mofuta oa porausara le beshene, qeto ea skrineng, litlhaloso tse ikhethang tsa sesebelisoa, lintlha tsa netweke ea mohala, aterese ea IP, le li-tokens tsa tsebiso (Li-tokens tsa Expo).
Usage Data: Maqephe a etetsoeng, likarolo tse sebelisitsoeng, lipotso tsa ho batla, ho tobetsa mekhoa, litsela tsa ho tsamaea, nako ea lenaneo, litempe tsa linako, li-URL tseo u li buang, le liketsahalo tsa lipuisano.
Lintlha tsa Sebaka: Sebaka se hakantsoeng se tsoa ho aterese ea IP. Ka tumello ea hau e hlakileng, sebaka se nepahetseng sa GPS bakeng sa ho fihla, tšibollo ea khoebo e haufi, le likarolo tse amanang le sebaka.
Lintlha tsa puisano: Melaetsa e rometsoeng ka Platform, litšebelisano tsa bareki, maikutlo, le likarabo tsa lipatlisiso.

3.2 Bareki

Odara Lintlha: Lintho tse laetsoeng, nalane ea odara, liaterese tsa thomello (ho kenyeletsoa lebitso la moaho, seterata, folete, mokatong, khoutu ea ho kena, le litaelo tsa thomello), likhetho tsa odara, litlhoko tse khethehileng tsa lijo, le mohloli oa odara (web, app, kiosk, QR, WhatsApp, moralo oa lijo).
Lintlha tsa Tefo: Mofuta oa mokhoa oa ho lefa, aterese ea tefiso, chelete ea transaction, le nalane ea transaction. Linomoro tsa likarete tse felletseng tsa tefo li sebetsoa ke processor ea rona ea ho patala e lumellanang le PCI DSS (Stripe) 'me ha ho mohla e bolokoang ho li-server tsa Foodfy.
Buka ea Liaterese: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
Likhetho: Likhoebo tseo u li ratang, lintho tse bolokiloeng, lijo tseo u li ratang, lipuo le maemo a lichelete.
Reviews and Ratings: Maikutlo a lihlahisoa, lintlha tsa khoebo, lintlha tsa ho tsamaisa thepa, linepe le maikutlo.

3.3 Balekane ba Khoebo

Boitsebiso ba Khoebo: Lebitso la khoebo ka molao, lebitso la khoebo, sebaka se senyenyane, sesupo sa lebenkele la sechaba, mofuta oa khoebo (reschorente, korosari, khemisi, lipalesa, mabenkele, morekisi, lebitso), aterese ea moo, nomoro ea mohala, lengolo-tsoibila le URL ea webosaete.
Lintlha tsa Molao le tsa Lichelete: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Lintlha tsa Ts'ebetso: Lintho tsa lethathamo, lethathamo la lihlahisoa, litheko, maemo a thepa, lihora tsa ts'ebetso, linako tsa ho lokisa, libaka tsa thomello, le litlhophiso tsa lits'ebeletso.
Lintlha tsa Kamano ea Bareki: Litaba tsa CRM tse kenyelletsang khafetsa odara ea bareki, tšebeliso eohle ea chelete, lintlha tsa RFM (Recency, Frequency, Monetary), sethala sa bophelo, boemo ba botšepehi, boemo ba ho khetha ho bapatsa, puo e ratoang, li-tag le lintlha.
Lintlha tsa Basebetsi: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: Google Place ID, Google rating, profiles social media (WhatsApp, Facebook), le data e fapanyetsanoang ka litšebeletso tse kopanetsoeng (software accounting, platforms delivery).
Lintlha tsa Franchise: Mokhatlo oa li-Franchise, likhoutu, litlhophiso tsa libaka tse ngata, le litlhahlobo tsa boemo ba mofuta.

3.4 Balekane ba Phano

Netefatso ea Boitsebiso: Boitsebahatso bo fanoeng ke ’muso, lengolo la ho khanna, ngoliso ea koloi le bopaki ba inshorense.
Sebaka sa Nako ea 'Nete: Lihokelo tsa GPS li nchafalitsoe nakong ea thomello e sebetsang bakeng sa ho latedisa odara, ho ntlafatsa tsela le merero ya polokeho.
Lintlha tsa Ts'ebetso: Palo ea liodara tse phethiloeng, liodara tse lahliloeng, linako tsa thoriso, lintlha tse amohetsoeng, le nalane ea meputso.
Lintlha tsa Phano ea Drone: Bakeng sa balekane ba phepelo ba nang le bokhoni ba drone: boemo ba bokhoni ba drone, mofuta oa semathi, lipalo-palo tsa phano, kabelo ea DronePort, le lits'oants'o tsa ts'ebetso ea drone.

3.5 Territory Partners

Libaka tse laoloang: Boemo ba sebaka se abetsoeng (Tikoloho, Naha, Naha, Toropo, Sebaka), lintlha tsa libaka, le boholo ba sebaka.
Metrics ea Ts'ebetso: Litefiso tsa ho kena khoebong, chelete e entsoeng, lintlha tsa khotsofalo ea balekane, le litekanyetso tsa kholo ea sebaka.
Lintlha tsa Kopo: Territory applicant profile information submitted during the application and onboarding process.

3.6 Basebelisi ba Akhaonto ea K'hamphani (Foodfy for Work)

Lintlha tsa Mokhatlo: Lebitso la molao la k'hamphani, mofuta oa mokhatlo oa molao, nomoro ea laesense ea khoebo, nomoro ea lekhetho, aterese e ngolisitsoeng, tlhaiso-leseling ea puisano le logo.
Lintlha tsa Basebetsi: Lebitso la mohiruoa, lengolo-tsoibila, karolo (mookameli / molaoli / mosebeletsi), lefapha, setsi sa litšenyehelo, nomoro ea boits'oaro ea basebetsi, tekanyo ea sepache, nalane ea transaction ea sepache, le boemo ba mosebetsi.

3.7 Batseteli

Boemo ba Motseteli: Boemo ba tumello, likhetho tsa matsete, litokomane tsa netefatso ea boitsebiso, le nalane ea puisano.
Mosebetsi oa Matsete: Lithahasello tsa matsete, ho kenya letsoho litumellanong, lichelete tsa matsete, le mangolo a amanang le ona.

3.8 Basebelisi ba NutriLife

NutriLife e bokella lintlha tse tebileng tsa bophelo bo botle le tsa biometric. Sheba Karolo ea 9 bakeng sa lintlha tse qaqileng.

3.9 Tlhahisoleseding e tsoang ho Mekha ea Boraro

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Basebelisi ba litefo le litsi tsa lichelete bakeng sa netefatso ea litšebelisano le ho thibela bomenemene.
Libukana tsa likhoebo tsa sechaba le liregiste tsa mmuso bakeng sa netefatso ea khoebo le ho aha bukana ea libuka.
Bula Lintlha tsa Lijo le lipolokelo tse ling tsa phepo bakeng sa lintlha tsa phepo ea lihlahisoa.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
Google Maps le Places API bakeng sa sebaka, limmapa, le lintlha tsa aterese.
Li-Analytics le balekane ba papatso bakeng sa tlhahlobo ea sephethephethe sa sebaka sa marang-rang le tekanyo ea lets'olo.

4. Motheo oa Molao oa Ts'ebetso

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Ts'ebetso ea Konteraka: Ho sebetsa ho hlokahalang ho phethahatsa boitlamo ba rona ba konteraka ho uena, ho kenyelletsa ho theha ak'haonte, ho lokisa liodara, ho sebetsana le litefo, ho hokahanya delibari, le ho fana ka likarolo tsa Platform tseo u ingoliselitseng ho tsona kapa u li kopile.
Tumellano: Ts'ebetso e ipapisitse le tumello ea hau e fanoeng mahala, e tobileng, e nang le tsebo, le e hlakileng. Sena se sebetsa ho: ho lateloa ka nepo ha sebaka sa GPS, pokello ea lintlha tsa bophelo bo botle ba NutriLife le biometric (lintlha tse khethehileng tsa sehlopha), likhokahano tsa mebaraka le li-imeile tsa papatso, li-cookie tseo e seng tsa bohlokoa le mahlale a ho latedisa, le tlhahlobo ya dijo e tsamaiswang ke AI.
Thahasello e Molemo: Ho sebetsa hoa hlokahala molemong oa litabatabelo tsa rona tsa khoebo tse molaong, ha feela litabatabelo tsena li sa tlosoe ke litokelo tsa hau tsa mantlha le litokoloho. Sena se kenyelletsa: Ts'ireletso ea sethala le thibelo ea bomenemene, tlhahlobo le ntlafatso ea lits'ebeletso, liphetho tsa patlo le likhothaletso tsa motho ka mong (li-profiling tseo e seng tsa AI), tšehetso ea bareki le likhokahano, le ho phethahatsa Melaoana ea Ts'ebeletso ea rona.
Tlamo ea Molao: Ho sebetsa ho hlokahalang ho dumellana le ditlhoko tse sebetsang tsa molao, ho kenyeletswa melao ya lekgetho le ya diakhaonto, kgahlanong le tshebediso ya tjhelete (AML) le ditlhoko tsa ho tseba moreki (KYC), polokeho ya dijo le melao ya bophelo bo botle ba setjhaba, ho boloka boitsebiso ho laetsweng ke molao, le dikarabo ho dikopo tse molaong tsa mmuso kapa tsa taolo.
Vital Interest: Maemong a ikhethang, ho sebetsa hoa hlokahala ho sireletsa lithahasello tsa bohlokoa tsa motho, joalo ka maemo a tšohanyetso a amanang le ho hana lijo, maemo a polokeho kapa maemo a tšohanyetso a bophelo ba sechaba.

5. Kamoo re Sebelisang Boitsebiso ba Hao

We use the personal data we collect for the following purposes:

5.1 Ts'ebetso ea Sethala sa Motheo

Fana ka, hlokomela, sebetsa, le ho ntlafatsa Platform le likarolo tsohle tsa eona le lits'ebeletso.
Etsa le ho phethahatsa liodara, litefo, puseletso, le ho romelloa.
Theha, netefatsa, le ho laola liakhaonto tsa basebelisi ho mefuta eohle ea basebelisi.
Etsa hore ho lateloe odara ka nako ea 'nete, ho tsamaisa thepa, le ho romella mokhanni / drone.
Ts'ebetso ea litefiso tsa Business Partner le poelano ea lichelete.
Laola lipeeletso tsa Foodfy Gold, melemo le litefiso.
Sebetsa Foodfy bakeng sa Work liwallet tsa khoebo, likabelo le ho latella litšenyehelo.

5.2 Puisano

Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
Fana ka tšehetso ea bareki le ho araba lipotso ka liteishene tsohle (imeile, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Ho iketsetsa motho le AI

Iketsetse boiphihlelo ba hau ka liphetho tsa lipatlisiso tse tsamaisoang ke AI, likhothaletso tsa khoebo, le litlhahiso tsa lihlahisoa.
Fana ka Bomphato ba Khoebo ka lisebelisoa tse tsamaisoang ke AI ho kenyelletsa ho ntlafatsa menyetla ea lijo, ponelopele ea tlhokeho, tlhahiso ea litaba ea boiketsetso, le tlhahlobo ea bareki.
Likarolo tsa Power NutriLife li kenyelletsa tlhahlobo ea lifoto tsa AI, lipalo tsa phepo e nepahetseng, le tataiso ea motho ka mong.
Lumella li-chatbots tsa AI le tšehetso e ikemetseng ea bareki.

5.4 Polokeho, Tšireletseho, le Tumellano

Fumana, batlisisa, le ho thibela bomenemene, tlhekefetso, phihlello e sa dumellwang, le mesebetsi e meng e seng molaong kapa e kotsi.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
Ikamahanye le litlamo tse sebetsang tsa molao, litlhoko tsa lekhetho, le litaelo tsa taolo.
Kenya Melao ea Ts'ebeletso ea rona le litumellano tse ling.

5.5 Litlhahlobo le Ntlafatso

Etsa litlhahlobo tse kopaneng le tse sa tsejoeng ho utloisisa mekhoa ea ts'ebeliso le ho ntlafatsa likarolo tsa Platform.
Etsa tlhahlobo ea A/B le lipatlisiso tsa boiphihlelo ba mosebelisi.
Train and improve AI and machine learning models using anonymized and aggregated data.
Hlahisa litlaleho tsa bohlale ba khoebo le leseli la mebaraka.

6. Kamoo re Abelanang Boitsebiso ba Hao

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Le Basebelisi ba Bang ba Platform

Basebetsi ba Khoebo: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Basebetsi ba Delivery: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Bareki: Lintlha tsa Business Partner (lebitso, aterese, lintlha, lenane, lihora tsa ts'ebetso) li hlahisoa phatlalatsa Platform ho nolofalletsa ho sibolloa le ho odara.

6.2 Le Bafani ba Litšebeletso

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Ts'ebetso ea litefo, litefiso tsa peeletso, le ho lemoha bomenemene.
Cloudflare: Tlhahiso ea litaba, ts'ireletso ea DDoS, le firewall ea kopo ea webo.
Anthropic le OpenAI: AI le tlhahiso ea mochini oa ho ithuta bakeng sa likarolo tsa Platform AI. Lintlha tse rometsoeng ho bafani ba AI li sebetsoa tlasa maemo a bona a ts'ebetso ea data ea khoebo mme ha e sebelisoe ho koetlisa mefuta ea bona e akaretsang.
Deepgram: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: Maps, Places API, analytics, le litšebeletso tsa papatso.
Meta: Tsamaiso ea phutuho ea papatso le ho latedisa phetoho.
Cloud Infrastructure Providers: Server hosting, data storage, and computing services.

6.3 Ka Mekhatlo ea Boraro ea Phano

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Ka Likopano tsa Accounting

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Bakeng sa Maikemisetso a Molao le Taolo

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Lipehelo tsa Khoebo

Mabapi le ho kopanya, ho nkuoa, ho hlophisoa bocha, ho putlama, thekiso ea thepa, kapa khoebo e ts'oanang le eona, lintlha tsa hau li ka fetisetsoa ho setheo se se rekang. Re tla fana ka tsebiso pele data ea hau e fetoha tlas'a leano le fapaneng la lekunutu.

6.7 Ka Tumello ea Hao

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Ho boloka Boitsebiso

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

Lintlha tsa Account tse sebetsang: E bolokoa nako eohle ea ak'haonte ea hau hammoho le matsatsi a 30 ka mor'a kopo ea ho hlakola ak'haonte ho lumella ho khutlisoa.
Litlaleho tsa Order le Transaction: E bolokoa bonyane lilemo tse 7 ho latela melao ea lekhetho, ea accounting le ea lichelete libakeng tse sebetsang.
Litlaleho tsa Tefo: E bolokiloe joalo ka ha ho hlokoa ke litekanyetso tsa PCI DSS le melaoana ea lichelete, hangata lilemo tse 7.
Lintlha tsa Molekane oa Khoebo: E bolokiloe nako eohle ea kamano ea khoebo hammoho le nako e hlokoang ke molao ea ho boloka lirekoto tsa khoebo.
Lintlha tsa Bophelo bo Botle ba NutriLife: E bolokiloe ha profil ea hau ea NutriLife e ntse e sebetsa. Ka mor'a kopo ea ho hlakoloa, lintlha tsa bophelo bo botle li hlakolloa ruri nakong ea matsatsi a 30, ntle le moo molao o li bolokang.
Lintlha tsa Phaliso ea Khauta ea Foodfy: E bolokoa nako eohle ea boingoliso le lilemo tse 3 bakeng sa tharollo ea likhang tsa tefiso.
Lintlha tsa Basebetsi ba Akhaonto ea Khoebo: E bolokoa nako eohle ea boingoliso ba mohiruoa hammoho le selemo se le seng ka mor'a ho tlosoa Akhaontong ea Khoebo.
Litsi tsa puisano: Litšebelisano tsa tšehetso tsa bareki li bolokiloe lilemo tse 3 bakeng sa netefatso ea boleng le tharollo ea likhang.
Lintlha tsa Litlhahlobo: Lintlha tse kopaneng le tse sa tsejoeng li ka bolokoa ka ho sa feleng kaha ha li khetholle batho ka bomong.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI le ho Etsa Liqeto tse Ikemetseng

Foodfy e sebelisa bohlale ba maiketsetso le ts'ebetso e ikemetseng ho likarolo tse ngata tsa Platform. Re ikemiselitse ho pepesehela pepeneneng mabapi le hore na mahlale ana a sebetsa joang data ea hau.

8.1 Kamoo AI e sebetsanang le lintlha tsa hau kateng

Litlhahiso tse ikhethileng: Mefuta ea AI e sekaseka nalane ea odara ea hau, mokhoa oa ho bala, sebaka, le likhetho ho khothaletsa likhoebo, lihlahisoa le litefiso. Ts'ebetso ena e ipapisitse le thahasello e molaong.
Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
Tlhokahalo ea Boprofeta: Bakeng sa Basebetsi ba Likhoebo, AI e sekaseka lintlha tsa nalane ea tatellano, mekhoa ea linako tsa selemo, liketsahalo tsa lehae, le lintlha tsa boemo ba leholimo ho bolela esale pele tlhoko. Sena se sebelisa data e kopaneng ea khoebo.
Ntlafatso ea Menu: AI e fana ka maikutlo a liphetoho tsa litheko le litokiso tsa menyu tse ipapisitseng le data ea thekiso, tlhahlobo ea bahlolisani, le likhetho tsa bareki. Liqeto tsa ho qetela li lula li etsoa ke Business Partner.
Ho Khetholla Bomenemene: Sistimi ea othomathike e hlahlobisisa mekhoa ea transaction, tlhaiso-leseling ea lisebelisoa, le matšoao a boitšoaro ho hloaea tšebetso e ka bang teng ea bolotsana. Lichelete tse tšoailoeng li ka hlahlojoa ke batho ba hlahlobang.
NutriLife AI: AI e sekaseka linepe tsa lijo ho hakanya litaba tsa phepo e nepahetseng mme e hlahisa likhothaletso tsa hau tsa lijo tse ipapisitseng le boemo ba hau ba bophelo bo botle. Sheba Karolo ea 9 bakeng sa lintlha.
Automated Marketing: AI e hlahisa litaba tsa papatso, matšolo a lengolo-tsoibila, le lipapatso tsa papatso bakeng sa Basebetsi ba Khoebo ba ipapisitse le likarolo tsa bareki le data ea boitšoaro.

8.2 Litokelo tsa Hao Mabapi le Liqeto tse Ikemetseng

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 Tšireletso ea Lintlha tsa AI

Lintlha tse rometsoeng ho bafani ba mekhatlo ea boraro ea AI (Anthropic, OpenAI) e sebetsoa tlas'a litumellano tsa ts'ebetso ea data ea khoebo. Lintlha tsa hau ha li sebelisoe ho koetlisa mefuta ea bona ea AI ea sepheo se akaretsang.
Koetliso ea mohlala oa AI ke Foodfy e sebelisa lintlha tse sa tsejoeng le tse kopaneng tse sa khetholleng basebelisi ka bomong.
Liphetho tsa AI li ka etsahala 'me li hlahisoa e le litlhahiso kapa likhakanyo, eseng lipallo tse hlakileng.

9. Lintlha tsa Bophelo bo Botle le Biometric (NutriLife)

NutriLife e sebetsana le lintlha tsa bohlokoa tse amanang le bophelo bo botle le tsa biometric tse hlokang tšireletso e khethehileng tlas'a melao e sebetsang ea lekunutu. Karolo ena e fana ka lintlha tse qaqileng mabapi le hore na re sebetsana joang le data ena.

9.1 Lihlopha tsa Boitsebiso ba Bophelo bo Bokelitsoeng

With your explicit consent, NutriLife may collect and process the following categories of health data:

Litekanyo tsa 'Mele: Boima ba 'mele, bophahamo, peresente ea mafura a' mele, selikalikoe sa letheka, circumference ea noka, le index ea boima ba 'mele (BMI).
Vital Signs: Maemo a tsoekere ea mali, khatello ea mali le lebelo la pelo.
Lipontšo tsa Mokhoa oa Bophelo: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
Boitsebiso ba Lijo: Lingoliloeng tsa diary ea lijo, lifoto tsa lijo, khalori le macronutrient (liprotheine, lik'habohaedreite, mafura, fiber, tsoekere, sodium), ho ja lijo tse nang le limatlafatsi (vithamine A ho ea ho B12, calcium, iron, potasiamo, le tse ling), mofuta oa lijo le ho kula ha lijo.
Boemo ba Bophelo bo Botle: Letsatsi la tsoalo, bong, boemo ba tšebetso, lipakane tsa bophelo (ho theola boima ba 'mele, ho nona, ho hlokomela), boima ba 'mele, maemo a bophelo, tšebeliso ea tlatsetso, boimana kapa boemo ba ho anyesa.
Lintlha tsa Tlhahlobo ea AI: Lifoto tsa lijo tse hlahlobiloeng ke AI, lintlha tsa boitšepo, le likhakanyo tsa phepo tse hlahisoang ke AI.

9.2 Motheo oa Molao le Tumello

Lintlha tsa bophelo bo botle le tsa bayometrike li khethiloe e le lintlha tsa sehlopha se ikhethileng tlas'a GDPR (Athikele ea 9) le melao e tšoanang lefatšeng ka bophara. Re sebetsana le datha ena feela ho latela tumello ea hau e hlakileng, eo u fanang ka eona nakong ea leeto la NutriLife. U ka tlosa tumello ea hau ka nako efe kapa efe ka ho tima NutriLife litlhophisong tsa ak'haonte ea hau, e leng se tla fella ka ho hlakoloa ha lintlha tsa hau tsa bophelo nakong ea matsatsi a 30.

9.3 Moeli oa Boikemisetso

Your NutriLife health data is used strictly for the following purposes:

Ho bala tekanyo ea hau ea "basal metabolic rate" (BMR), kakaretso ea tšebeliso ea letsatsi le letsatsi ea matla (TDEE), le likhalori tse ikhethileng le sepheo sa macronutrient.
Tracking your food diary entries and nutritional intake over time.
Ho fana ka litlhahiso tsa lijo tse tsamaisoang ke AI le likhothaletso tsa moralo oa lijo.
E bonts'a mekhoa ea bophelo bo botle le tsoelo-pele ho fihlela lipheo tsa hau tse boletsoeng.

9.4 Tšireletso e tiileng ea data

Lintlha tsa bophelo bo botle ba NutriLife li patiloe ha u phomotse le ha li tsamaea li sebelisa encryption ea AES-256 le TLS 1.3.
Lintlha tsa bophelo bo botle li bolokoa ka thoko ho data ea Platform ka litaolo tse ling tsa phihlello.
Lintlha tsa bophelo bo botle ba NutriLife HA HO KA HO arolelanoa le lik'hamphani tsa inshorense, bahiri, barekisi, kapa motho ofe kapa ofe oa boraro ka mabaka a sa amaneng le ho fana ka litšebeletso tsa NutriLife.
Lintlha tsa bophelo bo botle HA HO KA E sebelisoa bakeng sa ho shebana le papatso kapa ho rekisetsoa batho ba bang.
Phihlello ea lintlha tsa bophelo bo botle ka har'a Foodfy e lekanyelitsoe ho basebetsi ba bohlokoa le lits'ebetso ho latela tlhoko e tiileng ea ho tseba.

10. Lintlha tsa Phaliso ea Khauta ea Foodfy

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Mofuta oa moralo, boemo ba peeletso (e sebetsa, teko, e emisitsoe, e hlakotsoe, e feletsoe ke nako), matsatsi a qalo le a ho qetela, matsatsi a nako ea teko, le matsatsi a nchafatso.
Lintlha tsa Tefo: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Tšebeliso ea Molemo: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Tlaleho ea Khoebo le Boitsebiso ba Basebetsi

Bakeng sa Foodfy for Work (Liakhaonto tsa Khoebo), boikarabello ba ts'ebetso ea data bo arolelanoa:

11.1 Kamano ea Taolo ea Lintlha

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Lintlha tse Bokelletsoeng

Lebitso la mohiruoa, aterese ea lengolo-tsoibila, le karolo ka har'a Ak'haonte ea Khoebo (taolo, molaoli, mohiruoa).
Lefapha, setsi sa litšenyehelo, le nomoro ea referense ea mohiruoa joalokaha e fanoe ke mohiri.
Wallet balance, credit history, spending history, and refund records.
Nalane ea odara e entsoeng ho sebelisoa sepache sa khoebo, ho kenyeletsoa le lintho tse otarang le chelete.

11.3 Maikarabelo a Mohiri

Bahiri ba na le boikarabelo ba: (a) ho ba le mabaka a molaong a ho arolelana lintlha tsa basebetsi le Foodfy; (b) ho tsebisa basebetsi ka ts'ebetso ea data ka Platform; (c) ho arabela likopo tsa litokelo tsa data tsa basebetsi tse amanang le data e laoloang ke mohiri; le (d) ho netefatsa hore ho latelwa melao e sebetsang le tshireletso ya datha.

12. Lintlha tsa Ts'ebetso ea Drone Delivery

When drone delivery services are used, the following additional data is processed:

Route and GPS Data: Litsela tsa sefofane sa Drone, libaka tse fetisetsoang libakeng tsa DronePort, likhokahano tsa GPS tsa ho tsamaisa, le linako tse hakanyetsoang tsa ho fihla.
Lintlha tsa Phano ea Molekane: Bakeng sa balekane ba fanang ka thepa e khonang ho drone: sebaka sa nako ea sebele nakong ea ho tsamaisoa ka mafolofolo, lipalo-palo tsa ho fana ka thepa, le li-log tse sebetsang.
Lintlha tsa DronePort: Melemo ea ts'ebeliso ea DronePort, kemiso ea tlhokomelo, le boemo ba ts'ebetso.
Lintlha tsa Phano ea Bareki: Ho hlokahala likhokahano tse nepahetseng bakeng sa ho fihla ha sefofane ka mokhoa o sireletsehileng le ka nepo, e kanna ea ba tse nepahetseng ho feta mokhoa o tloaelehileng oa ho fana ka liaterese.

Lintlha tsa ho fana ka li-drone li sebetsoa ho latela molao oa ts'ebetso ea konteraka mme, moo ho hlokahalang, thahasello e nepahetseng ea ho boloka ts'ebetso e bolokehileng le e sebetsang ea phano. Lintlha tsa nako ea 'nete tsa Delivery Partners li sebetsoa feela nakong ea ho fihla ha thepa.

13. Tšireletso ea data

Foodfy e sebelisa mehato e felletseng, e etelletseng pele indastering le ea mokhatlo ho sireletsa lintlha tsa hau:

13.1 Tšireletso ea Setegeniki

Puisano ea data kaofela ha o e sebelisa TLS 1.2+ (HTTPS e sebelisoa libakeng tsohle tsa Platform).
Encryption ea data e hlokolosi ha u phomotse u sebelisa encryption ea AES-256.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Marang-rang a phano ea litaba (CDN) e nang le caching e matla bakeng sa ts'ebetso le ts'ireletso.
Ts'ebetso ea tefo e lumellanang le PCI DSS ka Stripe, e se nang polokelo ea linomoro tse felletseng tsa likarete ho li-server tsa Foodfy.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
API ea netefatso e sebelisa li-tokens tse sireletsehileng tse fokotsang sekhahla le ho lemoha tlhekefetso.
Ho hlahlobisisa ts'okelo ea bofokoli khafetsa le liteko tsa ho kenella.

13.2 Tšireletso ea Mokhatlo

Role-based access controls ensuring employees can only access data necessary for their function.
Meaho ea data e nang le batho ba bangata e nang le ts'ebetso ea polokelo ea litaba e ikhethileng naheng, ho netefatsa hore data e tsoang libakeng tse fapaneng e arotsoe ka mokhoa o utloahalang.
Litumellano tsa ts'ebetso ea data le bafani bohle ba litšebeletso tsa mokha oa boraro.
Koetliso ea kamehla ea tlhokomeliso ea ts'ireletso bakeng sa basebetsi bohle ba nang le phihlello ea data ea hau.
Mekhoa ea ho arabela ketsahalong le sehlopha sa tšireletso se inehetseng.
Mekhoa ea ho fokotsa lintlha: re bokella feela lintlha tse hlokahalang bakeng sa morero o boletsoeng.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Li-International Data Transfers

Foodfy e sebetsa ho pholletsa le linaha tse 250+ ka mekhoa ea eona ea motheo ea lefats'e le marang-rang a Territory Partner. Lintlha tsa hau li ka fetisetsoa le ho sebetsoa linaheng tse ling ntle le naha ea heno. Ha re fetisetsa data ea hau linaheng tse ling, re kenya ts'ireletso e nepahetseng ho netefatsa hore data ea hau e lula e sirelelitsoe:

Standard Contractual Clauses (SCCs): Bakeng sa phetisetso e tsoang ho EEA/UK ho ea linaheng tse se nang qeto e nepahetseng, re sebelisa Melao ea Melao e amohetsoeng ke Khomishene ea Europe.
Litumellano tsa Ts'ebetso ea Lintlha: Bafani bohle ba litšebeletso tsa mekha ea boraro ba sebetsanang le data ea hau molemong oa rona ba tlanngoe ke litumellano tse felletseng tsa ts'ebetso ea data tse kenyelletsang boitlamo ba ts'ireletso ea data, litlhoko tsa ts'ireletso, le ts'ireletso ea phetisetso ea maliboho.
Ho Arolelana ha Boitsebiso ka Naha: Meaho ea rona e nang le bahiri ba bangata e sebelisa li-database tse ikhethileng tsa naha, ho bolelang hore data ea ts'ebetso e bolokoa le ho sebetsoa kahare kapa haufi le sebaka sa Sebaka se amehang, ho fokotsa phetisetso ea ho tšela meeli bakeng sa ts'ebetso ea letsatsi le letsatsi.
Liqeto tse lekaneng: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Litokelo tsa hau tsa lekunutu

Ho latela sebaka sa hau, o na le litokelo tse fapaneng mabapi le data ea hau. Foodfy e ikemiselitse ho hlompha litokelo tsena bakeng sa basebelisi bohle lefatšeng ka bophara:

15.1 Litokelo tsa Bokahohle

Ho sa tsotelehe sebaka sa hau, basebelisi bohle ba Foodfy ba ka:

Phihlello: Kopa khopi ea lintlha tsa hau tseo re nang le tsona ka uena ka mokhoa o hlophisitsoeng, o sebelisoang hangata, o baloang ke mochini.
Khalemelo: Kopa tokiso ea lintlha tsa hau tse sa nepahalang, tse sa fellang, kapa tse siiloeng ke nako. U ka ntlafatsa lintlha tse ngata ka ho toba ka litlhophiso tsa akhaonto ea hau.
Hlakola: Kopa ho hlakoloa ha data ea hau, ho latela litlhoko tse nepahetseng tsa ho boloka (litlamo tsa molao, tharollo ea liqabang, thibelo ea bomenemene).
Thibelo: Kopa hore re thibele ts'ebetso ea data ea hau maemong a itseng.
Khanyetso: Hanela ts'ebetso ea data ea hau bakeng sa merero e tobileng ea ho bapatsa. Re tla latela likopo tsohle tsa ho tsoa hang-hang.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Ho Hlakola Ak'haonte: Kopa ho hlakoloa ka botlalo ha ak'haonte ea hau le lintlha tse amanang le tsona. Likopo tsa ho hlakola ak'haonte li sebetsoa nakong ea matsatsi a 30.

15.2 Mokhoa oa ho Sebelisa Litokelo Tsa Hao

You may exercise your rights by:

Ho kena ho litlhophiso tsa akhaonto ea hau bakeng sa taolo ea data ea boinotšing, liphetoho tseo u li ratang, le ho hlakola akhaonto.
Ho romella lengolo-tsoibila la rona Ofisiri ea Tšireletso ea Lintlha ho [email protected] ka kopo ea hau.
Ho romella lengolo-tsoibila ho [email protected] bakeng sa lipotso tse akaretsang tsa lekunutu.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Litokelo tsa Lekunutu tsa Libaka

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Sebaka sa Moruo sa Europe le United Kingdom (GDPR / UK GDPR)

Haeba u le EEA kapa UK, u na le litokelo tse ling tse latelang tlas'a Molao oa Tšireletso ea Boitsebiso ka Kakaretso:

Ho nkeha ha data: Fumana lintlha tsa hau ka mokhoa o hlophisitsoeng, o sebelisoang hangata, o ka baloang ke mochini ebe o o fetisetsa ho molaoli e mong.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Ho Etsa Liqeto ka Boiketsetso: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
Ofisiri ea Tšireletso ea Lintlha: DPO ea rona e ka fihlelleha ho [email protected] bakeng sa lipotso leha e le life tse amanang le GDPR.

16.2 California, United States (CCPA / CPRA)

Haeba u moahi oa California, u na le litokelo tse latelang tlas'a Molao oa Lekunutu oa Bareki oa California (joalokaha o fetotsoe ke Molao oa Litokelo tsa Lekunutu oa California):

Right to Know: Kopa ho senoloa ha likarolo le likarolo tse ikhethileng tsa tlhahisoleseling eo re e bokeletseng, mehloli ea pokello, sepheo sa ho bokella khoebo, le lihlopha tsa batho ba boraro bao re e arolelanang le bona.
Right to Delete: Kopa ho hlakoloa ha litaba tsa hau, ho latela mekhelo ea molao.
Right to Correct: Kopa tokiso ea lintlha tsa hau tse fosahetseng.
Right to Opt Out of Sale or Sharing: Foodfy ha e rekise lintlha tsa hau tsa botho. Ha re arolelane tlhahisoleseling ea hau bakeng sa papatso ea maemo a fapaneng ntle le tumello ea hau.
Right to Limit Use of Sensitive Personal Information: Kopa ho beheloa meeli ea ts'ebeliso le phatlalatso ea tlhahisoleseling ea hau ho se hlokahalang bakeng sa merero e boletsoeng.
Ho se Khetholle: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Likhoeling tse 12 tse fetileng, ha re e-so rekise lintlha tsa botho joalokaha ho hlalositsoe ke CCPA/CPRA.

16.3 Brazil (LGPD)

Haeba u le Brazil, u na le litokelo tlas'a Lei Geral de Protecao de Dados (LGPD), ho kenyelletsa le tokelo ea: netefatso ea ts'ebetso, phihlello, tokiso, ho se tsebahale, ho nkeha, ho hlakoloa ha data e sebetsitsoeng ka tumello, leseli mabapi le ho arolelana, le tokelo ea ho etsa kopo ho Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Asia-Pacific (PDPA le Melao e Tšoanang)

Haeba u le libakeng tse nang le Melao ea Ts'ireletso ea Lintlha tsa Botho kapa melao e ts'oanang (ho kenyeletsoa Singapore, Thailand le linaha tse ling tsa Asia-Pacific), u na le litokelo tsa ho fihlella, ho lokisa, ho hlakola, ho thibela le ho nkeha ha data ea hau joalo ka ha ho fanoe ka molao oa lehae o sebetsang. Re sebetsana le lintlha tsa hau ho latela litlhokahalo tse sebetsang tsa PDPA, ho kenyelletsa le ho fumana tumello moo ho hlokahalang le ho fana ka tsebiso e pepeneneng ea mesebetsi ea ho lokisa lintlha.

16.5 Bochabela bo Hare le Afrika Leboea

Bakeng sa basebelisi ba UAE, Saudi Arabia, le libakeng tse ling tsa MENA, re latela melao e sebetsang ea ts'ireletso ea data ho kenyelletsa le UAE Federal Decree-Law on Personal Data Protection, Saudi Arabia Personal Protection Law, le melaoana e tšoanang ea libaka. Sena se kenyelletsa litlhoko tsa ho fetolela datha moo ho hlokahalang.

16.6 Libaka tse ling

Foodfy e ikemiselitse ho ikamahanya le melao ea ts'ireletso ea data libakeng tsohle tseo re sebetsang ho tsona. Haeba sebaka seo u leng ho sona se na le litlhoko tse khethehileng tsa ts'ireletso ea data tse sa thathamisoang ka holimo, ka kopo ikopanye le [email protected] bakeng sa tlhahisoleseling mabapi le kamoo re sireletsang litokelo tsa hau tlas'a molao oa lehae.

17. Tsebiso ea Tlokotsi ea Lintlha

Ha ho ka ba le tlolo ea data ea hau e behang kotsi ho litokelo le tokoloho ea hau, Foodfy e tla:

Tsebisa ba boholong ba amehang nakong ea lihora tse 72 ka mor'a hore ba tsebe ka tlōlo ea molao, joalokaha ho hlokoa ke Athikele ea 33 ea GDPR le lipehelo tse tšoanang libakeng tse ling.
Tsebisa batho ba amehileng ntle le tieho e sa hlokahaleng ha tlolo ea molao e ka baka kotsi e kholo ea litokelo le tokoloho ea bona, joalo ka ha ho hlokoa ke Article 34 ea GDPR le lipehelo tse tšoanang.
Fana ka lintlha tsa mofuta oa tlolo ea molao, mekhahlelo le palo e lekantsoeng ea litaba tsa data le lirekoto tse amehileng, litlamorao tse ka bang teng, le mehato e nkuoeng kapa e sisintsoeng ho rarolla tlolo ena le ho fokotsa litlamorao tsa eona.
Ngola litlolo tsohle tsa data tsa hau, ho kenyeletsoa lintlha, litlamorao, le mehato ea tokiso e entsoeng, ho latela rejisetara ea rona ea ka hare.

Haeba u lumela hore data ea hau e sentsoe, ka kopo ikopanye hanghang [email protected].

18. Bana le Bana

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Haeba re ka elelloa hore re bokeletse lintlha tsa botho ho tsoa ho ngoana ea ka tlase ho lilemo tse loketseng re sa ikemisetsa ntle le tumello ea motsoali kapa mohlokomeli, re tla nka mehato ea hang-hang ho hlakola boitsebiso boo tsamaisong ea rona. Haeba u lumela hore re bokelletse lintlha ho tsoa ho ngoana, ka kopo ikopanye le rona hanghang ho [email protected].

19. Lihokelo le Litšebeletso tsa Mokha oa Boraro

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Liphetoho ho Leano lena la Lekunutu

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
Bakeng sa liphetoho tse bonahalang tse amang haholo tsela eo re sebetsanang le data ea hau ka eona, re tla u tsebisa ka lengolo-tsoibila bonyane matsatsi a 30 pele liphetoho li qala ho sebetsa.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Ikopanye le Rona

Haeba u na le lipotso, lipelaelo kapa likopo mabapi le Leano lena la Lekunutu, lintlha tsa hau kapa mekhoa ea rona ea ts'ireletso ea data, ka kopo ikopanye le rona ka liteishene tse latelang:

Ofisiri ea Tšireletso ea Lintlha: [email protected]
Lipotso tsa Lekunutu: [email protected]
Security Issues: [email protected]
Tšehetso e Akaretsang: [email protected]
Webosaete: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.