Privacy Policy

1. Hordhac

Foodfy ("Shirkada", "annaga", "annaga", "annaga") waxaa ka go'an ilaalinta sirta iyo amniga macluumaadkaaga shakhsiyeed. Qaanuunka Arrimaha Khaaska ah wuxuu sharxayaa sida aan u ururino, u isticmaalno, u bandhigno, u xafidno, una ilaalino xogtaada marka aad la falgasho goobta Foodfy, oo ay ku jirto website-kayaga ee foodfy.ai, codsiyada moobiilka, API-yada, baayacmushtarka ganacsiga, adeegyada AI, shabakada gaarsiinta diyaaradaha aan duuliyaha lahayn, iyo dhammaan adeegyada iyo sifooyinka la xiriira (wadajir, "Platform").

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy waxay ka shaqeysaa 250+ wadan. Sharciyada ilaalinta xogta gaarka ah ee lagu dabaqi karo way kala duwanaan karaan iyadoo ku xidhan goobtaada. Meesha sharciga maxalliga ahi uu ku bixiyo ilaalin ka weyn kan Siyaasadda Qarsoonnimada, sharciga maxalliga ah ayaa guulaysanaya. Qodobbada dheeraadka ah ee gobolka ayaa lagu faahfaahiyay Qaybta 16.

2. Xakamaynta Xogta

Foodfy waa maamulaha xogta masuulka ka ah xogtaada shakhsiyeed ee lagu farsameeyay Platform, ilaa si kale loo sheego. Loogu talagalay Foodfy for Work (Akoonka Shirkadaha), ururka isdiiwaangelinaya wuxuu u shaqeeyaa sidii maamulaha xogta xogta shakhsi ahaaneed ee shaqaalaha, iyo Foodfy waxay u shaqeysaa sidii xog-abadeeye iyaga oo matalaya.

Weydiimaha ilaalinta xogta, waxaad kala xidhiidhi kartaa Sarkaalka Ilaalinta Xogta:

iimaylka: [email protected]
Postal Address: Foodfy, Sarkaalka Ilaalinta Xogta, oo la heli karo marka la codsado [email protected]

3. Xog Aruurinta

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Dhammaan Isticmaalayaasha

Macluumaadka Koontada: Magaca buuxa, cinwaanka iimaylka, lambarka taleefanka, taariikhda dhalashada, sawirka profile, iyo erayga sirta ah ee qarsoon.
Xogta Xaqiijinta: Aqoonsiga gelitaanka, sirta xaqiijinta laba-arjiile iyo koodhadhka soo kabashada, calaamadaha API, iyo aqoonsayaasha fadhiga.
Qalabka iyo Xogta Farsamada: Nooca aaladda, nidaamka hawlgalka iyo nooca, nooca browserka iyo nooca, xallinta shaashadda, aqoonsiga aaladaha gaarka ah, macluumaadka shabakada mobilada, ciwaanka IP-ga, iyo calaamadaha ogeysiiska riix (tusmooyinka Expo).
Usage Data: Bogagga la booqday, sifooyinka la isticmaalay, weydiimaha raadinta, guji qaababka, waddooyinka hagidda, muddada fadhiga, shaambada wakhtiyada, URL-yada, iyo dhacdooyinka isdhexgalka.
Xogta Goobta: Qiyaasta goobta ayaa laga soo qaatay cinwaanka IP. Oggolaanshahaaga cad, goobta saxda ah ee GPS-ka ee lagu geynayo, goob ganacsi oo dhow, iyo sifooyinka goobta ku salaysan.
Xogta Isgaarsiinta: Farriimaha lagu soo diro Platform-ka, isdhexgalka taageerada macaamiisha, faallo-celinta, iyo jawaabaha sahanka.

3.2 Macaamiisha

Dalbashada Xogta: Alaabooyinka la dalbaday, dalbashada taariikhda, ciwaanada geynta (ay ku jiraan magaca dhismaha, wadada, guri dabaqa, dabaqa, koodka gelitaanka, iyo tilmaamaha geynta), dalabka dalabka, shuruudaha cuntada ee gaarka ah, iyo dalbashada isha (web, app, kiosk, QR, WhatsApp, qorshaha cuntada).
Xogta Lacag-bixinta: Nooca habka lacag bixinta, ciwaanka biilasha, xadiga wax kala iibsiga, iyo taariikhda wax kala iibsiga. Nambarada kaadhka lacag bixinta oo buuxa waxa habeeya processor-kayaga PCI DSS ee u hogaansan lacag bixinta (Stripe) waligeedna laguma kaydiyo server-yada Foodfy.
Buuga Ciwaanka: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
Dookhyada: Ganacsiyada la jecelyahay, alaabta la kaydiyay, dookhyada cuntada, luuqada iyo goobaha lacagta.
Reviews and Ratings: Product reviews, business ratings, delivery ratings, photos, and comments.

3.3 Shuraakada Ganacsiga

Macluumaadka Ganacsiga: Magaca sharciga ganacsiga, magaca ganacsiga, subdomain, aqoonsiga dukaanka dadweynaha, nooca ganacsiga (makhaayadaha, dukaamada, farmashiyaha, ubaxa, tafaariiqda, alaab-qeybiyaha, sumadda), ciwaanka jirka, lambarka taleefanka, iimaylka, iyo URL-ka mareegta.
Xogta sharciga iyo dhaqaalaha: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Xogta Hawlgalka: Alaabta liiska, buuga alaabta, qiimaha, heerarka alaabada, saacadaha shaqada, wakhtiyada diyaarinta, aagagga gaarsiinta, iyo habaynta adeegga.
Xogta Xiriirka Macmiilka: Noocyada CRM oo ay ku jiraan soo noqnoqoshada dalabka macmiilka, wadarta kharashka, RFM (Soodhawaynta, Soo noqnoqoshada, Lacagta) buundooyinka, marxaladda meertada nolosha, heerka daacadnimada, heerka suuq gaynta, luqadda la door biday, tags, iyo qoraalo.
Xogta Shaqaalaha: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: Aqoonsiga Goobta Google, qiimaynta Google, profile-yada warbaahinta bulshada (WhatsApp, Facebook), iyo xogta lagu beddelo adeegyo isku dhafan (software xisaabeed, aaladaha gudbinta).
Xogta Franchise: Ururka summada Franchise, codes-ka-soo-saarka, qaabaynta goobo badan, iyo falanqaynta heerka astaanta.

3.4 Wada-hawlgalayaasha gaarsiinta

Xaqiijinta aqoonsiga: Aqoonsiga ay dawladdu bixisay, liisanka darawalnimada, diiwaangelinta gaadiidka, iyo caddaynta caymiska.
Real-Time Location: Isku duwayaasha GPS-ka oo la cusboonaysiiyay inta lagu guda jiro keenista firfircoonida leh ee la socodka dalabka, hagaajinta dariiqa, iyo ujeedooyinka badbaadada.
Xogta Waxqabadka: Tirada dalabaadka la dhamaystiray, dalabaadka la diiday, wakhtiyada dirista, qiimaynta la helay, iyo taariikhda dakhliga.
Xogta Gaadhsiinta Drone-ka: La-hawlgalayaasha gaarsiinta kartida drone-ka: heerka awoodda drone-ka, nooca orodyahanka, tirakoobka gaarsiinta, shaqada DronePort, iyo diiwaannada hawlgalka ee aan duuliyaha lahayn.

3.5 Shuraakada Dhulka

Dhulka la maamulo: Heerka dhulka loo qoondeeyay (Gobol, Dalka, Gobolka, Magaalada, Aagga), Aqoonsayaasha dhulka, iyo baaxadda juqraafiga.
Qiyaasaha Waxqabadka: Heerarka koritaanka ganacsiga, dakhliga la soo saaro, buundooyinka ku qanacsanaanta lammaanaha, iyo cabbirada kobaca dhulka.
Xogta Codsiga: Territory applicant profile information submitted during the application and onboarding process.

3.6 Isticmaalayaasha Koontada Shirkadaha (Foodfy for Work)

Xogta Ururka: Magaca sharciga ah ee shirkadda, nooca hay'adda sharciga ah, lambarka shatiga ganacsiga, lambarka canshuurta, ciwaanka diiwaangashan, macluumaadka xiriirka biilasha, iyo astaanta.
Xogta Shaqaalaha: Magaca shaqaalaha, iimaylka, doorka (maamulaha/maamulaha/shaqaale), waaxda, xarunta kharashka, lambarka tixraaca ee shaqaalaha, hadhaaga jeebka, taariikhda wax kala iibsiga jeebka, iyo heerka shaqada.

3.7 Maalgashadayaasha

Profile Maalgashadayaasha: Heerka aqoonsiga, dookhyada maalgashiga, dukumentiyada xaqiijinta aqoonsiga, iyo taariikhda isgaarsiinta.
Waxqabadka Maalgashiga: Danaha maalgashiga, ka qaybgalka heshiiska, cadadka maalgashiga, iyo waraaqaha la xidhiidha.

3.8 Isticmaalayaasha NutriLife

NutriLife waxay ururisaa xogta caafimaadka xasaasiga ah iyo biometric. Ka eeg qaybta 9 macluumaad faahfaahsan.

3.9 Xogta Dhinacyada Saddexaad

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Soo-saareyaasha lacag-bixinta iyo hay'adaha maaliyadeed ee hubinta wax kala iibsiga iyo ka hortagga khiyaanada.
Public business directories and government registries for business verification and directory building.
Furan Xaqiiqooyinka Cunnada iyo xogta kale ee nafaqada ee xogta nafaqada alaabta.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
Khariidadaha Google iyo Goobaha API ee goobta, khariidaynta, iyo xogta ciwaanka.
Falanqaynta iyo la-hawlgalayaasha xayeysiinta ee falanqaynta taraafikada mareegaha iyo cabbirka ololaha.

4. Aasaaska Sharci ee Habraaca

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Waxqabadka Qandaraaska: Processing necessary to fulfill our contractual obligations to you, including account creation, order processing, payment handling, delivery coordination, and provision of Platform features you have subscribed to or requested.
Oggolaanshaha: Processing based on your freely given, specific, informed, and unambiguous consent. This applies to: precise GPS location tracking, NutriLife health and biometric data collection (special category data), marketing communications and promotional emails, non-essential cookies and tracking technologies, and AI-powered photo analysis of meals.
Danta sharciga ah: Processing necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms. This includes: Platform security and fraud prevention, analytics and service improvement, personalized search results and recommendations (non-AI profiling), customer support and communication, and enforcement of our Terms of Service.
Waajibaadka Sharci: Processing necessary to comply with applicable legal requirements, including tax and accounting regulations, anti-money laundering (AML) and know-your-customer (KYC) requirements, food safety and public health regulations, data retention mandated by law, and responses to lawful government or regulatory requests.
Vital Interest: Xaalado gaar ah, habaynta lagama maarmaanka ah si loo ilaaliyo qof danaha muhiimka ah, sida xaaladaha degdega ah ee ku lug leh xasaasiyadda cuntada, shilalka badbaadada, ama xaaladaha degdegga ah ee caafimaadka dadweynaha.

5. Sida aan u isticmaalno macluumaadkaaga

We use the personal data we collect for the following purposes:

5.1 Hawlgallada Platform Core

Provide, maintain, operate, and improve the Platform and all its features and services.
Process and fulfill orders, payments, refunds, and deliveries.
Abuur, xaqiiji, oo maamul akoonnada isticmaalaha dhammaan noocyada isticmaalaha.
Daree dalabka-waqtiga-dhabta ah ee daba-galka, isku-dubbaridka gaarsiinta, iyo diritaanka darawalka/diyaaradaha.
Process Business Partner payouts and financial reconciliation.
Maamul isdiiwaangelinta Foodfy Gold, faa'iidooyinka, iyo biilasha
U shaqee Foodfy for Work boorsooyinka shirkadaha, qoondaynta, iyo dabagalka kharashaadka.

5.2 Isgaarsiinta

Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
Provide customer support and respond to inquiries through all channels (email, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Shakhsiyeynta iyo AI

Ku shakhsiyeeyo khibradaada iyada oo loo marayo natiijooyinka raadinta awooda AI, talooyinka ganacsiga, iyo soo jeedinta alaabta.
Provide Business Partners with AI-powered tools including menu optimization, demand forecasting, automated marketing content generation, and customer analytics.
Power NutriLife features including AI meal photo analysis, nutritional calculation, and personalized dietary guidance.
U yeel AI chatbots iyo taageerada macaamiisha ee tooska ah.

5.4 Badbaadada, Amniga, iyo U Hogaansanaanta

Soo ogow, baadh, oo ka hortag khiyaanada, xadgudubka, gelitaanka aan la ogolayn, iyo hawlaha kale ee sharci darrada ah ama waxyeelada leh.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
U hoggaansamaan waajibaadka sharci ee khuseeya, shuruudaha canshuurta, iyo waajibaadka sharciyeed.
Dhaqan Shuruudaha Adeegga iyo heshiisyada kale.

5.5 Falanqaynta iyo Hagaajinta

Samee falanqeyn la isku daray oo aan la magacaabin si loo fahmo qaababka isticmaalka iyo horumarinta sifooyinka Platform.
Samee baaritaanka A/B iyo cilmi-baarista khibradda isticmaale.
Train and improve AI and machine learning models using anonymized and aggregated data.
Samee warbixinnada sirta ganacsiga iyo fikradaha suuqa.

6. Sida aan u wadaagno macluumaadkaaga

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Isticmaalayaasha kale ee Platform

Wada-hawlgalayaasha Ganacsiga: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Wada-hawlgalayaasha gaarsiinta: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Macaamiisha: Macluumaadka Shuraakada Ganacsiga (magaca, ciwaanka, qiimaynta, liiska, saacadaha shaqada) ayaa si guud loogu soo bandhigay Platform si ay awood ugu siiso helitaanka iyo dalbashada.

6.2 oo leh adeeg bixiyayaasha

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Habaynta lacag-bixinta, biilasha is-diiwaangelinta, iyo ogaanshaha khayaanada.
Cloudflare: Gaadhida macluumaadka, ilaalinta DDoS, iyo firewall codsiga webka.
Anthropic iyo OpenAI: Tilmaamaha AI iyo barashada mashiinka ee astaamaha Platform AI. Xogta loo diro bixiyeyaasha AI waxaa lagu farsameeyaa shuruudaha habaynta xogta ganacsigooda oo looma isticmaalo in lagu tababaro noocyadooda guud.
Deepgram: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: Maps, Places API, Analytics, and advertising services.
Meta: Maamulka ololaha xayeysiinta iyo raadinta beddelka.
Bixiyeyaasha Kaabayaasha Cloud: Server hosting, data storage, and computing services.

6.3 oo leh Platform-ka gudbinta qolo saddexaad

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 oo leh Isku-dhafka Xisaabinta

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Ujeedooyinka Sharciga iyo Xeerarka

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Wareejinta Ganacsiga

Marka la eego isku darka, iibsiga, dib-u-habaynta, kacitaanka, iibinta hantida, ama macaamil ganacsi oo la mid ah, xogtaada shakhsi ahaaneed waxaa loo wareejin karaa cidda la wareegaysa. Waxaanu bixin doonaa ogaysiis ka hor inta aan xogtada shakhsigu noqonin mid hoos timaada siyaasad gaar ah oo ka duwan.

6.7 Ogolaanshiyahaaga

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Haysashada Xogta

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

Xogta Akoonka Firfircoon: Retained for the duration of your account plus 30 days after account deletion request to allow for recovery.
Diiwaanka Dalabka iyo Ganacsiga: Retained for a minimum of 7 years to comply with tax, accounting, and financial regulations in applicable jurisdictions.
Diiwaanada Lacag-bixinta: Retained as required by PCI DSS standards and financial regulations, typically 7 years.
Xogta Lamaanaha Ganacsiga: Retained for the duration of the business relationship plus the legally required retention period for business records.
Xogta Caafimaadka NutriLife: Retained while your NutriLife profile is active. Upon deletion request, health data is permanently deleted within 30 days, except where retention is required by law.
Xogta Diiwaangelinta Dahabka Foodfy: Retained for the duration of the subscription plus 3 years for billing dispute resolution.
Xogta Shaqaalaha Koontada Shirkadda: Retained for the duration of the employee enrollment plus 1 year after removal from the Corporate Account.
Diiwaanka Isgaadhsiinta: Is dhexgalka taageerada macaamiisha ayaa loo hayaa 3 sano si loo hubiyo tayada iyo xallinta khilaafaadka.
Xogta Falanqaynta: Xogta la isku daray iyo kuwa aan la magacaabin ayaa laga yaabaa in la sii hayo ilaa aan la cayimin maadaama aysan aqoonsanayn shakhsiyaadka.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI iyo Go'aan-qaadasho toos ah

Foodfy waxay isticmaashaa garaadka macmalka ah iyo habaynta tooska ah ee sifada Platform-ka badan. Waxaa naga go'an inaan daahfurno sida teknoolajiyadaani u habeeyaan xogtaada.

8.1 Sida AI u socodsiiso xogtaada

Talooyin la gaaryeelay: Moodooyinka AI waxay falanqeeyaan taariikhda dalabkaaga, habdhaqanka baadhista, goobta, iyo dookhyada si ay ugu taliyaan ganacsiyada, alaabada, iyo soo jeedinta. Habayntan waxay ku salaysan tahay dano sharci ah.
Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
Dalabka Saadaasha: La-hawlgalayaasha Ganacsiga, AI waxay falanqaysaa xogta nidaamka taariikhiga ah, qaababka xilliyeed, dhacdooyinka maxalliga ah, iyo xogta cimilada si loo saadaaliyo baahida. Tani waxay isticmaashaa xogta ganacsiga la isku daray.
Menu Optimization: AI waxay soo jeedinaysaa hagaajinta qiimaha iyo wax ka beddelka menu ku salaysan xogta iibka, falanqaynta tartamayaasha, iyo dookhyada macaamiisha. Go'aamada kama dambaysta ah waxaa mar walba sameeya lammaanaha Ganacsiga.
Ogaanshaha Khiyaanada: Nidaamyada otomaatiga ah waxay falanqeeyaan qaababka wax kala iibsiga, macluumaadka qalabka, iyo calaamadaha dabeecadda si loo aqoonsado dhaqdhaqaaqa khiyaanada leh. Wax kala beddelashada calanka waxaa dib u eegi kara falanqeeyayaasha aadanaha.
NutriLife AI: AI waxay falanqaysaa sawirada cuntada si ay u qiyaasto nuxurka nafaqada waxayna soo saartaa talooyinka cuntada ee gaarka ah ee ku salaysan astaantaada caafimaadka. Faahfaahinta ka eeg qaybta 9
Suuqgeynta tooska ah: AI waxay soo saartaa nuxurka suuqgeynta, ololeyaasha iimaylka, iyo soo jeedinta xayaysiis ee Shuraakada Ganacsiga ee ku saleysan kala qaybinta macaamiisha iyo xogta habdhaqanka.

8.2 Xuquuqdaada Ku Saabsan Go'aannada Atoomaatiga ah

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 AI Xogta Ilaalada

Xogta loo diro bixiyeyaasha AI ee qolo saddexaad (Anthropic, OpenAI) waxa lagu farsameeyaa heshiisyada habaynta xogta ganacsiga. Xogtaada looma isticmaalo in lagu tababaro moodallada AI ee ujeeddooyinka guud.
Tababarka moodelka AI ee ay bixiso Foodfy waxay isticmaashaa xog la qarinayo oo la isku daray oo aan aqoonsanayn isticmaalayaasha gaarka ah.
Wax-soo-saarka AI waa wax macquul ah waxaana loo soo bandhigaa talooyin ama qiyaaso, ma aha go'aanno qeexan.

9. Caafimaadka iyo Xogta Biometric (NutriLife)

NutriLife waxay habaysaa xogta xasaasiga ah ee caafimaadka la xidhiidha iyo xogta noole ee u baahan ilaalin gaar ah iyada oo la raacayo sharciyada gaarka ah ee khuseeya. Qaybtani waxay ku siinaysaa macluumaad faahfaahsan oo ku saabsan sida aan u maarayno xogtan.

9.1 Qaybaha xogta caafimaadka ee la ururiyay

With your explicit consent, NutriLife may collect and process the following categories of health data:

Cabbiraadyada Jirka: Miisaanka jidhka, dhererka, boqolkiiba baruurta jidhka, wareegga dhexda, wareegga sinta, iyo tusmada cufka jirka (BMI).
Vital Signs: Heerarka gulukooska dhiigga, akhrinta cadaadiska dhiigga, iyo garaaca wadnaha.
Tilmaamayaasha Hab-nololeedka: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
Macluumaadka Cuntada: Gelitaanka xusuus-qorka cuntada, sawirrada cuntada, kaloriinta iyo qaadashada nafaqeeyayaalka yar yar (protein, karbohaydraytyada, dufanka, fiber, sonkorta, sodium), qaadashada nafaqeeyayaalka yar yar (fiitamiinada A ilaa B12, kalsiyum, birta, potassium, iyo kuwa kale), nooca cuntada, iyo xasaasiyadda cuntada.
Xogta Caafimaadka: Taariikhda dhalashada, jinsiga, heerka dhaqdhaqaaqa, yoolalka caafimaadka (miisaanka luminta, korodhka, dayactirka), miisaanka la beegsanayo, xaaladaha caafimaadka, isticmaalka dheeraadka ah, uurka ama heerka naasnuujinta.
Xogta Falanqaynta AI: Sawirada cuntada ee ay falanqeysay AI, buundooyinka kalsoonida, iyo qiyaasaha nafaqada ay soo saartay AI.

9.2 Aasaaska Sharci iyo Oggolaanshaha

Xogta caafimaadka iyo bayometricka waxa loo kala saaray sida xogta qaybta gaarka ah ee hoos timaada GDPR (Qodobka 9) iyo sharciyo u dhigma oo aduunka oo dhan ah. Waxaanu u habaynaynaa xogtan si gaar ah anagoo ku salayna ogolaanshahaaga cad, oo aad bixisid inta lagu jiro NutriLife onboarding. Waxaad kala noqon kartaa oggolaanshahaaga wakhti kasta adiga oo curyaamiya NutriLife ee goobaha akoonkaaga, taas oo keeni doonta in la tirtiro xogtaada caafimaadka 30 maalmood gudahood.

9.3 Xadaynta Ujeedada

Your NutriLife health data is used strictly for the following purposes:

Xisaabinta heerka dheef-shiid kiimikaadka aasaasiga ah (BMR), wadarta kharashka tamarta maalinlaha ah (TDEE), iyo bartilmaameedyada kalooriyada iyo nafaqeeyayaalka gaarka ah.
Tracking your food diary entries and nutritional intake over time.
Providing AI-powered dietary suggestions and meal plan recommendations.
Soo bandhigida isbeddellada caafimaadka iyo horumarka xagga yoolalkaaga la sheegay.

9.4 Ilaalinta Xogta Adag

Xogta caafimaadka NutriLife waa la sir sir ah inta nasashada iyo gaadiidka la isticmaalayo AES-256 iyo TLS 1.3.
Xogta caafimaadka waxaa loo kaydiyaa si ka gooni ah xogta Platform-ka guud oo leh kontaroolo gelitaan dheeri ah.
Xogta caafimaadka NutriLife marna lalama wadaago shirkadaha caymiska, loo shaqeeyayaasha, xayaysiiyayaasha, ama qolo kasta oo saddexaad oo aan la xidhiidhin bixinta adeegga NutriLife.
Xogta caafimaadka WELIGAA looma isticmaalo xayaysiis lagu beegsanayo ama laga iibinayo qolo saddexaad.
Helitaanka xogta caafimaadka gudaha Foodfy waxay ku xaddidan tahay shaqaalaha muhiimka ah iyo nidaamyada iyadoo loo eegayo baahida adag ee la ogaanayo.

10. Foodfy Gold xogta rukunka

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Nooca qorshaha, heerka isdiiwaangelinta (firfircoon, tijaabin, hakad, la joojiyay, dhacay), taariikhaha bilawga iyo dhammaadka, taariikhaha muddada tijaabada, iyo taariikhaha cusboonaysiinta.
Xogta Lacag-bixinta: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Isticmaalka Faa'iidada: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Xisaabaadka Shirkadaha iyo Xogta Shaqaalaha

Foodfy for Work (Akoonka Shirkadaha), mas'uuliyadaha habaynta xogta waa la wadaagaa:

11.1 Xiriirka Xakamaynta Xogta

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Xog ururin

Magaca shaqaalaha, ciwaanka iimaylka, iyo doorka ku jira Koontada Shirkadda (maamulka, maareeyaha, shaqaalaha).
Waaxda, xarunta kharashka, iyo lambarka tixraaca shaqaalaha sida uu bixiyo loo shaqeeyaha.
Wallet balance, credit history, spending history, and refund records.
Taariikhda dalbashada la sameeyay iyadoo la isticmaalayo boorsada shirkadda, oo ay ku jiraan alaabta la dalbaday iyo cadadka.

11.3 Mas'uuliyadaha Loo-shaqeeyaha

Loo-shaqeeyayaashu waxay mas'uul ka yihiin: (a) inay yeeshaan saldhig sharci ah si ay ula wadaagaan xogta shaqaalaha Foodfy; (b) ku wargelinta shaqaalaha ku saabsan habaynta xogta iyada oo loo marayo Platform; (c) ka jawaabista codsiyada xuquuqda xogta shaqaalaha ee la xidhiidha xogta ay maamusho loo-shaqeeyaha; iyo (d) hubinta u hoggaansanaanta sharciga shaqada iyo ilaalinta xogta ee habboon.

12. Gaarsiinta Drone-ka Xogta Hawlgalka

When drone delivery services are used, the following additional data is processed:

Route and GPS Data: Jidadka duulimaadka ee Drone-ka, dhibcaha isu-gudbinta meelaha DronePort, isku-duwayaasha GPS-ka geynta, iyo wakhtiyada imaatinka ee la qiyaasay.
Xogta Saaxiibka Gaarsiinta: La-hawlgalayaasha gaarsiinta awoodda drone-ka: goobta-waqtiga dhabta ah inta lagu jiro dhalmada firfircoon, tirakoobka gaarsiinta, iyo diiwaannada shaqada.
Xogta DronePort: Qiyaasta isticmaalka DronePort, jadwalka dayactirka, iyo heerka hawlgelinta.
Xogta Gaarsiinta Macmiilka: Precise delivery coordinates required for safe and accurate drone landing, which may be more precise than standard address-based delivery.

Xogta keenista aan duuliyaha lahayn ee Drone-ka waxaa loo habeeyey si sharci ah oo ku saabsan waxqabadka qandaraaska iyo, halka ay khuseyso, xiisaha sharciga ah ee ilaalinta badbaadada iyo hufnaanta hawlgallada gaarsiinta. Xogta goobta-waqtiga-dhabta ah ee Shuraakada Bixinta waxa la farsameeyaa oo keliya inta lagu jiro dhalmada firfircoon.

13. Badbaadada Xogta

Foodfy waxay fulisaa tillaabooyin farsamo oo dhamaystiran, hogaaminaya warshadaha si loo ilaaliyo xogtaada shakhsiyeed:

13.1 Ilaalada Farsamada

Sirta dhammaan xogta gaadiidka iyadoo la adeegsanayo TLS 1.2+ (HTTPS waxaa laga dhaqangeliyay dhammaan goobaha dhamaadka Platform).
Sirin xogta xasaasiga ah ee nasashada iyadoo la adeegsanayo sireeynta AES-256.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Shabakadda gudbinta nuxurka (CDN) oo leh kayd cidhifeedka waxqabadka iyo amniga.
Bixinta lacag bixinta PCI DSS ee waafaqsan Stripe, iyada oo aan lahayn kaydinta lambarada kaadhka buuxa ee seerfarada Foodfy.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
Xaqiijinta API iyadoo la adeegsanayo calaamado sugan oo leh xaddidid xad-dhaaf ah iyo ogaanshaha xadgudubka.
Regular automated vulnerability scanning and penetration testing.

13.2 Ilaalinta Ururka

Role-based access controls ensuring employees can only access data necessary for their function.
Qaab dhismeedka xogta kiraystaha badan oo leh xog-ururinta xog-wareedka gaarka ah ee dalka, hubinta in xogta ka soo baxda awoodaha kala duwan ay si macquul ah u kala soocaan.
Heshiisyada habaynta xogta ee dhammaan adeeg bixiyayaasha dhinac saddexaad.
Regular security awareness training for all personnel with access to personal data.
Nidaamyada jawaabta dhacdada iyo koox ammaan oo heegan ah.
Dhaqamada yaraynta xogta: waxaanu ururinnaa kaliya xogta lagama maarmaanka u ah ujeedada la cayimay.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Wareejinta Xogta Caalamiga ah

Foodfy waxay ka shaqeysaa 250+ wadan iyada oo u maraysa kaabayaasheeda caalamiga ah iyo shabakad wadaaga dhuleed. Xogtaada gaarka ah waxaa lagu wareejin karaa lagana baaraandegi karaa wadamo aan ahayn dalka aad degan tahay. Marka aan u wareejino xogta gaarka ah si caalami ah, waxaan hirgelineynaa ilaalin ku habboon si aan u hubinno in xogtaadu ay sii ahaato mid la ilaaliyo:

Standard Contractual Clauses (SCCs): Ka wareejinta EEA/UK ee wadamada aan lahayn go'aan ku filan, waxaanu isticmaalnaa Qodobada Qandaraasyada Heerarka ah ee ay ansixiyeen Komishanka Yurub.
Heshiisyada Habaynta Xogta: Dhammaan adeeg bixiyayaasha dhinac saddexaad ee u habaynaya xogta shaqsiga ah ee magaceena waxay ku xidhan yihiin heshiisyada habaynta xogta oo dhamaystiran oo ay ku jiraan waajibaadka ilaalinta xogta, shuruudaha amniga, iyo ilaalinta wareejinta xudduudaha.
Wadaagista Xogta Gaarka ah ee Dalka: Qaab dhismeedka kiraysteyaasha kala duwani waxay adeegsadaan khariidado xogeed u gaar ah dalka, taas oo macneheedu yahay xogta hawlgalka waa la kaydiyaa oo laga baaraandegaa gudaha ama meel u dhow juqraafiga Territory-ka ay khusayso, iyadoo yaraynaysa wareejinta xuduudaha ee hawl maalmeedka.
Go'aamada Ku Filan: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Xuquuqdaada Qarsoonnimada

Iyadoo ku xiran goobtaada, waxaad leedahay xuquuqo kala duwan oo ku saabsan xogtaada shaqsiyeed. Foodfy waxaa ka go'an inay ixtiraamto xuquuqahan dhammaan isticmaalayaasha adduunka oo dhan:

15.1 Xuquuqda Caalamiga ah

Regardless of your location, all Foodfy users may:

Helitaanka: Request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
sixitaanka: Request correction of inaccurate, incomplete, or outdated personal data. You can update most information directly through your account settings.
Tirtirka: Request deletion of your personal data, subject to legitimate retention requirements (legal obligations, dispute resolution, fraud prevention).
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Diidmo: Ujeedo habaynta xogtaada shakhsi ahaaneed ee ujeedooyinka suuqgeyn toos ah. Waxaan u hoggaansami doonaa dhammaan codsiyada ka bixista isla markaaba.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Tirtirka Akoonka: Request complete deletion of your account and associated personal data. Account deletion requests are processed within 30 days.

15.2 Sida Loo Isticmaalo Xuquuqdaada

You may exercise your rights by:

Gelitaanka setinka akoonkaaga ee maaraynta xogta is-adeegga, isbeddelada doorbidida, iyo tirtirida akoontada.
Iimayl ugu dirida Sarkaalka Ilaalinta Xogta ee [email protected] codsigaaga.
U diritaanka [email protected] wixii su'aalo gaar ah oo guud ah.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Xuquuqda Gaarka ah ee Gobolka

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Aagga Dhaqaalaha Yurub iyo Boqortooyada Ingiriiska (GDPR / UK GDPR)

Haddii aad ku taal EEA ama UK, waxaad leedahay xuquuqaha dheeraadka ah ee soo socda ee hoos yimaada Xeerka Ilaalinta Xogta Guud:

Qaadashada Xogta: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Go'aan-qaadasho toos ah: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
Sarkaalka Ilaalinta Xogta: DPO-gayada waxa lagala xidhiidhi karaa [email protected] wixii su'aalo ah ee la xidhiidha GDPR.

16.2 California, Mareykanka (CCPA / CPRA)

Haddii aad degan tahay California, waxaad leedahay xuquuqaha soo socda ee hoos yimaada Xeerka Qarsoonaanta Macmiilka ee California (sida uu wax ka beddelay Xeerka Xuquuqda Gaarka ah ee California):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose for collecting, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of your personal information, subject to statutory exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: Foodfy ma iibiso macluumaadkaaga khaaska ah. Ma wadaagno macluumaadka shakhsiyeed ee xayaysiisyada habdhaqanka macnaha guud la'aanteed ogolaanshahaaga.
Right to Limit Use of Sensitive Personal Information: Request limitation of the use and disclosure of sensitive personal information to what is necessary for the purposes specified.
Takoor la'aan: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

12kii bilood ee ka horeeyay, ma aanan iibin macluumaadka shakhsiyeed sida ay ku qeexday CCPA/CPRA.

16.3 Brazil (LGPD)

Haddii aad ku taal Brazil, waxaad leedahay xuquuq hoos timaada Lei Geral de Protecao de Dados (LGPD), oo ay ku jiraan xaqa aad: xaqiijinta habaynta, gelida, sixitaanka, qarsoodiga, qaadida, tirtirida xogta lagu farsameeyay ogolaanshaha, macluumaadka ku saabsan wadaaga, iyo xaqa aad u leedahay codsiga Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Asia-Pacific (PDPA iyo Sharciyo u dhigma)

Haddii aad ku sugan tahay awoodo leh Xeerarka Ilaalinta Xogta Shakhsiyeed ama sharci u dhigma (ay ku jiraan Singapore, Thailand, iyo wadamada kale ee Aasiya-Baasifigga), waxaad xaq u leedahay inaad gasho, sixid, tirtirto, xaddidid, iyo qaadida xogtaada shakhsi ahaaneed sida uu dhigayo sharciga deegaanka ee lagu dabaqi karo. Waxaanu u habaynaynaa xogtaada si waafaqsan shuruudaha PDPA ee khuseeya, oo ay ku jirto helida ogolaanshaha halka loo baahdo iyo bixinta ogeysiis hufan ee hawlaha habaynta xogta.

16.5 Bariga Dhexe iyo Waqooyiga Afrika

Isticmaalayaasha UAE, Saudi Arabia, iyo kuwa kale ee MENA, waxaanu u hoggaansanahay xeerarka ilaalinta xogta ee lagu dabaqi karo oo ay ku jiraan Xeerka Federaalka ee UAE ee Ilaalinta Xogta Shakhsi ahaaneed, Sharciga Ilaalinta Xogta Shakhsi ahaaneed ee Sacuudi Carabiya, iyo qaab-dhismeedka gobolka ee u dhigma. Tan waxa ku jira shuruudaha meelaynta xogta halka ay khusayso.

16.6 Maamulada kale

Foodfy waxaa ka go'an in ay u hogaansanto sharciyada ilaalinta xogta ee dhamaan deegaanada aan ka howlgalno. Haddii xukunkaagu leeyahay shuruudaha ilaalinta xogta gaarka ah ee aan kor ku xusnayn, fadlan kala xidhiidh [email protected] wixii macluumaad ah ee ku saabsan sida aanu u ilaalino xuquuqdaada marka loo eego sharciga deegaankaaga.

17. Ogeysiinta Jebinta Xogta

Haddii ay dhacdo jebinta xogta shakhsi ahaaneed ee khatar gelinaysa xuquuqdaada iyo xorriyadahaaga, Foodfy waxay:

Ogaysii hay'adda kormeerka ee ay khusayso 72 saacadood gudahood markaad ogaato jebinta, sida ay u baahan yihiin GDPR Qodobka 33 iyo qodobbada u dhigma ee xukunnada kale.
Ogeysii shaqsiyaadka ay saameysay dib u dhac aan loo baahneyn marka jebinta ay u badan tahay in ay ka dhalan karto khatar sare oo dhanka xuquuqdooda iyo xoriyadooda ah, sida uu qabo GDPR Qodobka 34 iyo qodobo u dhigma.
Provide details of the nature of the breach, the categories and approximate number of data subjects and records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.
Diiwaangeli dhammaan jebinta xogta shakhsi ahaaneed, oo ay ku jiraan xaqiiqooyinka, saamaynta, iyo tallaabooyinka hagaajinta ee la qaaday, si waafaqsan diiwaanka jebinta gudaha.

Haddii aad aaminsantahay in xogtaada la jabiyay, fadlan isla markiiba la xidhiidh [email protected].

18. Caruurta iyo Dhalaanka

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Haddii aan ogaano in aan si badheedh ah uga soo ururinay xogta shakhsiyeed ilmo ka hooseeya da'da lagu dabaqi karo iyada oo aan ogolaansho waalid ama masuul, waxaanu qaadi doonaa tillaabooyin degdeg ah si aan xogtaas uga tirtirno nidaamkayaga. Haddii aad aaminsantahay in aan ka soo aruurinay macluumaadka cunugga, fadlan nagala soo xiriir isla markiiba [email protected].

19. Xidhiidhada iyo Adeegyada Qaybta Saddexaad

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Isbeddelka Siyaasaddan Qarsoonnimada

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
Isbeddellada walxaha ee si weyn u saameeya sida aan u habaynno xogtaada, waxaanu kugu ogeysiin doonaa iimaylka ugu yaraan 30 maalmood ka hor inta aanay isbeddeladu dhaqan gelin.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Nala soo xidhiidh

Haddii aad hayso wax su'aalo ah, walaac, ama codsiyo ah oo ku saabsan Siyaasaddan Qarsoonnimada, xogtaada gaarka ah, ama dhaqamada ilaalinta xogtayada, fadlan nagala soo xidhiidh kanaalada soo socda:

Sarkaalka Ilaalinta Xogta: [email protected]
Privacy Inquiries: [email protected]
Security Issues: [email protected]
Taageerada Guud: [email protected]
Mareegta: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.