Privacy Policy

Last update: March 16, 2026

1. Nhanganyaya

Foodfy ("Kambani", "isu", "yedu", "isu") yakazvipira kuchengetedza kuvanzika uye kuchengetedzeka kweruzivo rwako pachako. Iyi Yakavanzika Policy inotsanangura matorero atinoita, kushandisa, kuburitsa, kuchengetedza, uye kuchengetedza data rako paunosangana neFoodfy papuratifomu, kusanganisira webhusaiti yedu pafoodfy.ai, nharembozha, APIs, vatengesi dhibhodhi, masevhisi eAI, drone delivery network, uye ese ane hukama masevhisi uye maficha (pamwe chete, iyo "Platform").

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy inoshanda mhiri kwe250+ nyika. Iyo chaiyo yekudzivirira data mitemo inoshanda kwauri inogona kusiyana zvichienderana nenzvimbo yako. Uko mutemo wemuno unopa dziviriro yakakura kupfuura iyi Privacy Policy, mutemo wemuno unotonga. Wedzero dzedunhu zviga zvinotsanangurwa muChikamu 16.

2. Data Controller

Foodfy ndiye anodzora data ane chekuita neyako data yakagadziriswa kuburikidza nePlatform, kunze kwekunge zvataurwa neimwe nzira. YeFoodfy YeBasa (Corporate Accounts), sangano rinonyoresa rinoita sedhizaini yedata revashandi, uye Foodfy inoita senge data processor pachinzvimbo chavo.

Kuti uwane kubvunza nezvekuchengetedza data, unogona kubata yedu Dhata Dziviriro Officer pa:

3. Mashoko Atinounganidza

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Vese Vashandisi

  • Mashoko Akaundi: Zita rakazara, email kero, nhamba yefoni, zuva rekuzvarwa, mufananidzo wepikicha, uye encrypted password.
  • Authentication Data: Zvitupa zvekupinda, zvakavanzika zviviri-zvinhu zvekusimbisa zvakavanzika uye macode ekudzoreredza, API tokens, uye sesheni identifiers.
  • Device uye Technical Data: Rudzi rwemudziyo, sisitimu yekushandisa uye vhezheni, mhando yebrowser uye vhezheni, kugadzirisa skrini, zviziviso zvemudziyo zvakasarudzika, ruzivo rwenetiweki yenhare, IP kero, uye push notification tokens (Expo tokens).
  • Usage Data: Mapeji akashanyirwa, maficha akashandiswa, mibvunzo yekutsvaga, kudzvanya mapatani, nzira dzekufambisa, nguva yeseshini, zvidhindo zvenguva, maURL anoreva, uye zviitiko zvekudyidzana.
  • Nzvimbo Data: Inofungidzirwa nzvimbo inotorwa kubva kuIP kero. Nemvumo yako yakajeka, chaiyo GPS nzvimbo yekutumira, kuwanikwa kwebhizinesi riri padyo, uye maficha anoenderana nenzvimbo.
  • Kukurukurirana Data: Mharidzo dzinotumirwa kuburikidza nePlatform, kudyidzana kwevatengi, mhinduro, uye mhinduro dzeongororo.

3.2 Vatengi

  • Order Data: Zvinhu zvakarairwa, nhoroondo yeodha, kero dzekutumira (kusanganisira zita rekuvaka, mugwagwa, imba, pasi, kodhi yekupinda, uye yekuendesa mirairo), zvinodikanwa zvekuodha, zvakakosha zvekudya zvinodiwa, uye kurongeka sosi (web, app, kiosk, QR, WhatsApp, chirongwa chekudya).
  • Payment Data: Nzira yekubhadhara, kero yekubhadhara, mari yekutengeserana, uye nhoroondo yekutengeserana. Nhamba dzemakadhi ekubhadhara akazara anogadziriswa nePCI DSS-inoenderana yekubhadhara processor (Stripe) uye haina kumbochengetwa pamaseva eFoodfy.
  • Kero Book: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
  • Zvaunoda: Mabhizinesi aunofarira, zvinhu zvakachengetwa, zvaunofarira zvekudya, mutauro uye marongero emari.
  • Reviews and Ratings: Ongororo yechigadzirwa, zviyero zvebhizinesi, zviyero zvekutumira, mafoto, uye makomendi.

3.3 Business Partners

  • Business Information: Zita rebhizimisi remutemo, zita rekutengeserana, subdomain, chiziviso chechitoro cheveruzhinji, rudzi rwebhizinesi (resitorendi, girosari, pharmacy, maruva, retail, mutengesi, brand), kero yenzvimbo, nhamba yefoni, email, uye webhusaiti URL.
  • Zvemutemo uye Zvemari Data: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
  • Operational Data: Menu zvinhu, chigadzirwa catalog, mitengo, eventory mazinga, maawa ekushanda, nguva dzekugadzirira, nzvimbo dzekutumira, uye masevhisi magadzirirwo.
  • Customer Relationship Data: CRM profiles zvinosanganisira kurongeka kwevatengi, kushandiswa kwese, RFM (Recency, Frequency, Monetary) zvibodzwa, lifecycle nhanho, kuvimbika tier, yekushambadzira yekupinda mamiriro, mutauro waunoda, ma tag, uye manotsi.
  • Data yevashandi: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
  • Third-Party Integrations: Google Nzvimbo ID, Google chiyero, social media profiles (WhatsApp, Facebook), uye data rakatsinhaniswa nemasevhisi akabatanidzwa (accounting software, delivery platforms).
  • Franchise Data: Franchise brand association, outlet codes, multi-nzvimbo zvigadziriso, uye brand-level analytics.

3.4 Delivery Partners

  • Identity Verification: Chitupa chakapihwa nehurumende, rezinesi rekutyaira, kunyoreswa kwemotokari, uye humbowo hweinishuwarenzi.
  • Real-Nguva Nzvimbo: GPS inorongedzerwa yakagadziridzwa panguva yekuendesa kunoshanda yekutevera kurongeka, kugadzirisa nzira, uye kuchengetedza zvinangwa.
  • Performance Data: Huwandu hwemaodha akapedzwa, maodha akarambwa, nguva dzekutumira, zviyero zvakagamuchirwa, uye nhoroondo yemihoro.
  • Drone Delivery Data: Kune drone-inokwanisa kutakura vadyidzani: drone kugona mamiriro, mumhanyi mhando, nhamba dzekutumira, DronePort basa, uye drone mashandiro ematanda.

3.5 Territory Partners

  • Managed Territories: Chiyero chenzvimbo yakapihwa (Dunhu, Nyika, Nyika, Guta, Nharaunda), zviziviso zvenzvimbo, uye nharaunda.
  • Performance Metrics: Bhizinesi pamitengo yekukwira, mari inogadzirwa, zvibodzwa zvekugutsikana kwevadyidzani, uye nharaunda kukura metrics.
  • Application Data: Territory applicant profile information submitted during the application and onboarding process.

3.6 Vashandisi Akaundi Akaundi (Kudya Kwebasa)

  • Sangano Data: Zita repamutemo rekambani, rudzi rwesangano repamutemo, nhamba yerezinesi rekutengesa, nhamba yemutero, kero yakanyoreswa, ruzivo rwekubhadharisa, uye logo.
  • Data yevashandi: Zita remushandi, email, basa (admin/maneja/mushandi), dhipatimendi, nzvimbo yemitengo, nhamba yereferensi yevashandi, chikwama chemari, nhoroondo yechikwama chekutengeserana, uye chimiro chebasa.

3.7 Vagadziri

  • Investor Profile: Mamiriro ekubvumidzwa, zvido zvekudyara, magwaro ekusimbisa zvitupa, uye nhoroondo yekutaurirana.
  • Investment Basa: Zvido zvekudyara, kubatanidzwa kwezvibvumirano, mari dzekudyara, uye tsamba dzinoenderana.

3.8 NutriLife Users

NutriLife inounganidza hutano hwakadzama uye biometric data. Ona Chikamu 9 kuti uwane ruzivo rwakadzama.

3.9 Ruzivo kubva kune Vatatu Mapato

  • Social media platforms when you sign in using social login (Google, Facebook, Apple).
  • Payment processors uye masangano emari ekuongorora kutengeserana uye kudzivirira hutsotsi.
  • Madhairekitori ebhizinesi reveruzhinji uye maregistries ehurumende ekuona bhizinesi uye dhairekitori rekuvaka.
  • Vhura Zvokudya Zvokudya uye mamwe dhatabhesi ezvekudya kune chigadzirwa chekudya data.
  • Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
  • Purogiramu inonzi Google Mepu neNzvimbo yenzvimbo, mepu, uye data rekero.
  • Analytics uye vashambadziri vanobatana navo webhusaiti traffic traffic uye kuyerwa kwemushandirapamwe.

4. Nheyo dzeMutemo dzeKugadziriswa

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

  • Kuita kweKondirakiti: Kugadzirisa zvinodikanwa kuti uzadzise zvisungo zvedu zvechibvumirano kwauri, kusanganisira kugadzira account, kugadzirisa odha, kubata mubhadharo, kurongeka kwekutumira, uye kupihwa kwePlatform maficha awakanyorera kana kukumbira.
  • Kubvuma: Kugadziriswa kunoenderana nekupihwa kwako pachena, kwakananga, ruzivo, uye chibvumirano chisina kujeka. Izvi zvinoshanda kune: chaiyo GPS nzvimbo yekutevera, NutriLife hutano uye biometric data kuunganidzwa (yakasarudzika chikamu dhata), kushambadza kutaurirana uye ekusimudzira maemail, asina kukosha makuki uye tekinoroji yekutevera, uye AI-powered foto kuongororwa kwekudya.
  • Kufarira Kwepamutemo: Kugadzirisa zvinodikanwa kune zvatinofarira zvebhizinesi zviri pamutemo, kunze kwekunge zvaunofarira izvi zvisingadarike nekodzero dzako nerusununguko. Izvi zvinosanganisira: Kuchengetedzwa kwepuratifomu nekudzivirira hutsotsi, analytics nekuvandudzwa kwesevhisi, mibairo yekutsvaga yakasarudzika uye kurudziro (zvisiri zveAI profiling), rutsigiro rwevatengi nekutaurirana, uye kuteedzerwa kweMitemo yedu Yebasa.
  • Chisungo Chemutemo: Kugadziriswa kunodiwa kutevedzera zvinodiwa nemutemo, zvinosanganisira mitemo yemitero neakaunzi, anti-money laundering (AML) uye ziva-yako-mutengi (KYC) zvinodiwa, kuchengetedzwa kwechikafu uye mitemo yehutano hweveruzhinji, kuchengetedza data kunotemerwa nemutemo, uye mhinduro kuhurumende iri pamutemo kana zvikumbiro zvemutemo.
  • Vital Interest: Mumamiriro ezvinhu akasarudzika, kugadzirisa kunodiwa kuchengetedza zvinhu zvakakosha zvemumwe munhu, senge mamiriro echimbichimbi anosanganisira kusawirirana nechikafu, zviitiko zvekuchengetedza, kana hutano hweveruzhinji.

5. Mashandisiro Atinoita Ruzivo Rwako

We use the personal data we collect for the following purposes:

5.1 Core Platform Operations

  • Ipa, chengetedza, shandisa, uye uvandudze Platform nezvose zvayo nemasevhisi.
  • Gadzirisa uye zadzisa maodha, mubhadharo, kudzorera, uye kuendesa.
  • Gadzira, simbisa, uye tonga maakaundi evashandisi pamarudzi ese evashandisi.
  • Gonesa chaiyo-nguva yekurongeka yekutevera, kurongeka kwekutakura, uye mutyairi / drone kutumira.
  • Gadzira Bhizinesi Partner kubhadhara uye kuyananisa mari.
  • Tonga kunyoreswa kweFoodfy Goridhe, mabhenefiti, uye kubhadhara.
  • Shanda Foodfy yeBasa makambani wallet, kugoverwa, uye kutsvaga mari.

5.2 Kukurukurirana

  • Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
  • Ipa rutsigiro rwevatengi uye pindura kumibvunzo kuburikidza nematanho ese (email, mu-app, WhatsApp, SMS).
  • With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Kusarudzika uye AI

  • Gadzirisa ruzivo rwako kuburikidza neAI-powered yekutsvaga mhinduro, kurudziro dzebhizinesi, uye mazano echigadzirwa.
  • Ipa Bhizinesi Partners neAI-powered zvishandiso zvinosanganisira menyu optimization, yekuda kufanotaura, otomatiki kushambadzira zvemukati chizvarwa, uye vatengi analytics.
  • Simba NutriLife maficha anosanganisira AI yekudya pikicha kuongororwa, hutano kuverenga, uye yakasarudzika yekudya gwara.
  • Gonesa AI chatbots uye otomatiki rutsigiro rwevatengi.

5.4 Chengetedzo, Chengetedzo, uye Kutevedza

  • Wona, ongorora, nekudzivirira chitsotsi, kushungurudzwa, kuwana zvisina mvumo, uye zvimwe zviitiko zvisiri pamutemo kana zvinokuvadza.
  • Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
  • Tevedzera zvinosungirwa zviri pamutemo, zvinodiwa mutero, uye zvisungo zvemitemo.
  • Simbisa yedu Mitemo Yebasa uye zvimwe zvibvumirano.

5.5 Analytics uye Kuvandudza

  • Ita ma analytics akaunganidzwa uye asingazivikanwe kuti unzwisise maitiro ekushandisa uye kugadzirisa Platform maficha.
  • Ita bvunzo dzeA/B uye tsvakiridzo yeruzivo rwemushandisi.
  • Train and improve AI and machine learning models using anonymized and aggregated data.
  • Gadzira mishumo yehungwaru hwebhizinesi uye ruzivo rwemusika.

6. Matauriro Atinoita Ruzivo Rwako

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Nevamwe Vashandisi vePlatform

  • Business Partners: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
  • Delivery Partners: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
  • Vatengi: Ruzivo rweBusiness Partner (zita, kero, zviyero, menyu, maawa ekushanda) inoratidzwa pachena paPlatform kuti igone kuwanikwa uye kuronga.

6.2 Nevanopa Masevhisi

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

  • Stripe: Kugadziriswa kwekubhadhara, kubhadhara kunyoreswa, uye kuona hutsotsi.
  • Cloudflare: Kuendesa zvemukati, DDoS kudzivirira, uye webhu application firewall.
  • Anthropic uye OpenAI: AI uye muchina wekudzidza modhi inference yePlatform AI maficha. Dhata inotumirwa kune vanopa AI inogadziriswa pasi pemabhizinesi avo ekugadzirisa data uye haishandiswe kudzidzisa mamodheru avo.
  • Deepgram: Speech-to-text processing for voice-enabled features.
  • Twilio: SMS delivery and voice communication services.
  • Google: Mamepu, Nzvimbo API, analytics, uye masevhisi ekushambadza.
  • Meta: Advertising mushandirapamwe manejimendi uye shanduko yekutevera.
  • Cloud Infrastructure Providers: Server hosting, data storage, and computing services.

6.3 NeTatu-Bato Rokutumira Mapuratifomu

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Nekubatanidza Accounting

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 ZveMutemo uye Zvinangwa zvekutonga

  • When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
  • To enforce our Terms of Service and other agreements.
  • To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
  • To detect, prevent, or address fraud, security, or technical issues.

6.6 Business Transfers

Nezvekubatanidzwa, kutora, kurongazve, kubhuroka, kutengeswa kwezvinhu, kana kutengeserana kwekambani yakafanana, data rako pachako rinogona kuendeswa kune rinotora sangano. Isu tinokupa chiziviso data rako pachako risati rave pasi peyakasiyana mutemo wekuvanzika.

6.7 Nemvumo Yako

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Kuchengeta Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

  • Active Account Data: Inochengeterwa nguva yeakaunti yako pamwe nemazuva makumi matatu mushure mekudzima account chikumbiro chekubvumira kupora.
  • Order uye Transaction Records: Inochengeterwa makore mashoma e7 kutevedzera mutero, accounting, uye mirau yemari munzvimbo dzinoshanda.
  • Payment Records: Kuchengetwa sezvinodiwa nePCI DSS zviyero uye mirau yemari, kazhinji makore manomwe.
  • Bhizinesi Partner Data: Inochengetwa kwenguva yehukama hwebhizinesi pamwe nemutemo inodikanwa yekuchengeta marekodhi ebhizinesi.
  • NutriLife Health Data: Yakachengetwa apo yako NutriLife mbiri iri kushanda. Kana wadzimwa chikumbiro, data rehutano rinodzimwa zvachose mukati memazuva makumi matatu, kunze kwekunge kuchengetwa kunodiwa nemutemo.
  • Foodfy Gold Subscription Data: Inochengetedzwa kwenguva yekunyoreswa pamwe ne3 makore ekugadzirisa gakava rekubhadhara.
  • Corporate Akaundi Yevashandi Data: Kuchengetwa kwenguva yekunyoresa kwevashandi pamwe ne1 gore mushure mekubviswa muCorporate Account.
  • Communication Logs: Kudyidzana kwemutengi kutsigirwa kunochengeterwa makore matatu kuitira kuvimbiswa kwemhando uye kugadzirisa gakava.
  • Analytics Data: Aggregated uye anonymized analytics data inogona kuchengetwa nekusingaperi sezvo isingaratidze vanhu.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI uye Automated Decision-Making

Foodfy inoshandisa hungwaru hwekunyepedzera uye otomatiki kugadzirisa pane akawanda Platform maficha. Isu takazvipira kuve pachena nezve mabatiro aya matekinoroji data rako.

8.1 Magadzirirwo eAI Yako Dhata

  • Kurudziro Yako: AI modhi inoongorora nhoroondo yako yeodha, maitiro ekubhurawuza, nzvimbo, uye zvaunofarira kukurudzira mabhizinesi, zvigadzirwa, uye zvinopihwa. Kugadziriswa uku kunobva pakufarira zviri pamutemo.
  • Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
  • Demand Forecasting: Kune Bhizinesi Partners, AI inoongorora nhoroondo yekurongeka dhata, mwaka patani, zviitiko zvemunharaunda, uye data yemamiriro ekunze kufanotaura kudiwa. Izvi zvinoshandisa data rebhizinesi rakaunganidzwa.
  • Menu Optimization: AI inokurudzira kugadziridzwa kwemitengo uye kugadziridzwa kwemenu kunoenderana nekutengesa data, kuongororwa kweanokwikwidza, uye zvinodiwa nevatengi. Sarudzo dzekupedzisira dzinogara dzichiitwa neBusiness Partner.
  • Kuonekwa kwehutsotsi: Masisitimu eautomated anoongorora maitiro ekutengeserana, ruzivo rwechishandiso, uye masaini ehunhu kuti aone chiitiko chingangoita chitsotsi. Kutengeswa kwakamisikidzwa kunogona kuongororwa nevanoongorora vanhu.
  • NutriLife AI: AI inoongorora mafoto echikafu kuti ifungidzire zvinovaka muviri uye inogadzira yakasarudzika yekudya kurudziro zvinoenderana nehutano hwako. Ona Chikamu 9 kuti uwane ruzivo.
  • Automated Marketing: AI inogadzira zvekushambadzira zvemukati, e-mail mishandirapamwe, uye ekusimudzira zvinopihwa zveBusiness Partners zvichibva pachikamu chevatengi uye maitiro edhata.

8.2 Kodzero Dzako NezveSarudzo Zvega

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

  • You have the right to obtain human intervention and review of the decision.
  • You have the right to express your point of view and contest the decision.
  • You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 AI Data Chengetedzo

  • Dhata inotumirwa kune yechitatu-bato AI vanopa (Anthropic, OpenAI) inogadziriswa pasi pebhizinesi rekugadzirisa data zvibvumirano. Yako data haishandiswe kudzidzisa yavo-yechinangwa AI modhi.
  • AI modhi yekudzidziswa neFoodfy inoshandisa isingazivikanwe uye yakaunganidzwa data isingaratidze vashandisi vega.
  • Zvakabuda zveAI zvinogoneka uye zvinounzwa semazano kana fungidziro, kwete zvinotemerwa zvisungo.

9. Hutano uye Biometric Data (NutriLife)

NutriLife inogadzirisa zvine chekuita nehutano uye biometric data inoda kuchengetedzwa kwakakosha pasi pemitemo inoshanda yekuvanzika. Ichi chikamu chinopa ruzivo rwakadzama nezve mabatiro atinoita iyi data.

9.1 Zvikamu zvehutano Data Yakaunganidzwa

With your explicit consent, NutriLife may collect and process the following categories of health data:

  • Zviyero Zvomuviri: Huremu hwemuviri, kureba, huwandu hwemafuta emuviri, denderedzwa rechiuno, hip circumference, uye body mass index (BMI).
  • Vital Signs: Mwero yeglucose yeropa, kuverenga kweBP, uye kurova kwemoyo.
  • Mararamiro Indicators: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
  • Dietary Information: Zvinyorwa zvedhayari rekudya, mapikicha ekudya, calorie uye macronutrient kudya (protein, makabhohaidhiretsi, mafuta, faibha, shuga, sodium), micronutrient kutora (vitamini A kuburikidza neB12, calcium, iron, potassium, uye vamwe), rudzi rwechikafu, uye kusawirirana kwechikafu.
  • Hutano Profile: Zuva rekuzvarwa, murume kana mukadzi, nhanho yebasa, zvibodzwa zvehutano (kurasikirwa uremu, kuwedzera, kuchengetedza), huremu hunonangwa, mamiriro ekurapa, kushandiswa kwekuwedzera, nhumbu kana kuyamwisa.
  • AI Analysis Data: Mapikicha echikafu akaongororwa neAI, zvibodzwa zvekuvimba, uye AI-yakagadzirwa fungidziro yehutano.

9.2 Nheyo dzeMutemo nemvumo

Hutano uye data yebiometric inoiswa seyakakosha chikamu data pasi peGDPR (Chinyorwa 9) nemitemo yakafanana pasi rese. Isu tinogadzira iyi data chete pahwaro hwemvumo yako yakajeka, yaunopa panguva yeNutriLife paboarding. Iwe unogona kubvisa mvumo yako chero nguva nekudzima NutriLife muakaundi yako marongero, izvo zvinozoguma nekudzimwa kwehutano hwako data mukati memazuva makumi matatu.

9.3 Chinangwa Kuganhurirwa

Your NutriLife health data is used strictly for the following purposes:

  • Kuverengera yako basal metabolic rate (BMR), yakazara zuva nezuva kushandiswa kwesimba (TDEE), uye yakasarudzika macalorie uye macronutrient zvinangwa.
  • Tracking your food diary entries and nutritional intake over time.
  • Kupa AI-inopihwa simba rekudya mazano uye chirongwa chekudya kurudziro.
  • Kuratidza maitiro ehutano uye kufambira mberi kune zvinangwa zvako zvataurwa.

9.4 Yakasimba Dziviriro Yedata

  • NutriLife hutano data yakavharidzirwa pakuzorora uye mukufamba uchishandisa AES-256 uye TLS 1.3 encryption.
  • Data yehutano inochengetwa yakaparadzana kubva kune yakajairika Platform data ine mamwe ekuwedzera madhiraivha.
  • NutriLife data yehutano HAKUNA kugovaniswa nemakambani einishuwarenzi, vashandirwi, vashambadziri, kana chero bato rechitatu nezvinangwa zvisingaenderane nekupa iyo NutriLife sevhisi.
  • Data yezvehutano HAISHANDISI kushambadza kunanga kana kutengeswa kune vechitatu mapato.
  • Kuwana data rehutano mukati meFoodfy kunongogumira kune vakakosha vashandi uye masisitimu pane yakasimba yekuda-kuziva-hwaro.

10. Foodfy Gold Subscription Data

When you subscribe to Foodfy Gold, we process additional data related to your membership:

  • Subscription Data: Rudzi rwehurongwa, chimiro chekunyorera (chinoshanda, kuyedza, kumbomira, chakanzurwa, chakapera), mazuva ekutanga neapera, mazuva ekuedzwa, uye misi yekuvandudza.
  • Payment Data: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
  • Benefit Kushandisa: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Corporate Account uye Employee Data

YeFoodfy Yebasa (Corporate Accounts), mabasa ekugadzirisa data anogovaniswa:

11.1 Data Controller Hukama

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Data Yakaunganidzwa

  • Zita remushandi, email kero, uye basa mukati meCorporate Account (admin, maneja, mushandi).
  • Dhipatimendi, nzvimbo yemutengo, uye nhamba yereferensi yevashandi sezvakapihwa nemushandirwi.
  • Wallet balance, credit history, spending history, and refund records.
  • Odha nhoroondo yakagadzirwa uchishandisa chikwama chekambani, kusanganisira zvinhu zvakaodha uye huwandu.

11.3 Mabasa eVashandi

Vashandirwi vane basa re: (a) kuve nechikonzero chepamutemo chekugovana data revashandi neFoodfy; (b) kuzivisa vashandi nezvekugadzirisa data kuburikidza nePlatform; (c) kupindura kune zvikumbiro zvekodzero dzevashandi zvine chekuita nedata rinodzorwa nemushandirwi; uye (d) kuve nechokwadi chekutevedzwa nemitemo yebasa uye yekudzivirira data.

12. Drone Delivery Operational Data

When drone delivery services are used, the following additional data is processed:

  • Route and GPS Data: Nzira dzendege dzeDrone, mapoinzi ekutumira kuburikidza nenzvimbo dzeDronePort, kurongeka kweGPS, uye nguva dzinofungidzirwa dzekusvika.
  • Delivery Partner Data: Kune drone-inokwanisa kutakura vadyidzani: chaiyo-nguva nzvimbo panguva yekuendesa inoshanda, nhamba dzekutumira, uye matanda ekushanda.
  • DronePort Data: DronePort kushandisa metrics, zvirongwa zvekugadzirisa, uye chimiro chekushanda.
  • Mutengi Delivery Data: Kurongeka kwakanyatso kurongeka kunodiwa pakumhara kwakachengeteka uye kwakaringana drone, izvo zvingave zvakanyatsojeka kupfuura zvakajairwa kero-based delivery.

Drone yekuendesa data inogadziriswa pahwaro hwepamutemo hwekuita kwekondirakiti uye, pazvinofanirwa, kufarira zviri pamutemo kuchengetedza kuchengetedzwa uye kwakanyatso kuendesa mabasa. Iyo chaiyo-nguva yenzvimbo data yeDelivery Partners inogadziriswa chete panguva yekuendesa kunoshanda.

13. Data Security

Foodfy inoshandisa yakazara, indasitiri inotungamira tekinoroji uye yehurongwa matanho ekudzivirira yako pachako data:

13.1 Dziviriro yehunyanzvi

  • Encryption yedata rese mukufambisa uchishandisa TLS 1.2+ (HTTPS inomisikidzwa pane ese maPlatform endpoints).
  • Encryption ye data inonzwisisika pakuzorora uchishandisa AES-256 encryption.
  • Web application firewall (WAF) and DDoS protection powered by Cloudflare.
  • Zvemukati kuburitsa network (CDN) ine mupendero caching yekuita uye chengetedzo.
  • PCI DSS-inoenderana nekubhadhara kugadzirisa kuburikidza neStripe, isina kuchengetwa kwenhamba dzemakadhi akazara pamaseva eFoodfy.
  • Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
  • API yechokwadi uchishandisa ma tokeni akachengeteka ane mwero kudzikisira uye kuona kushungurudzwa.
  • Regular automated vulnerability scanning uye kuyedza kupinda.

13.2 Dziviriro yeSangano

  • Role-based access controls ensuring employees can only access data necessary for their function.
  • Multi-rentant data architecture ine nyika-chaiyo dhatabhesi sharding, kuve nechokwadi chekuti data kubva munzvimbo dzakasiyana dzakaparadzaniswa zvine musoro.
  • Zvibvumirano zvekugadzirisa data nevese vechitatu-bato vanopa masevhisi.
  • Kugara uchidzidziswa kuchengetedza ruzivo kune vese vashandi vane ruzivo rwemunhu data.
  • Maitiro ekupindura chiitiko uye yakazvipira timu yekuchengetedza.
  • Maitiro ekuderedza data: isu tinongotora chete data inodiwa kune chinangwa chakataurwa.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. International Data Transfers

Foodfy inoshanda mhiri kwe250+ nyika kuburikidza nehupfumi hwayo hwepasi rose uye Territory Partner network. Yako data yega inogona kuendeswa uye kugadziridzwa kune dzimwe nyika kunze kwenyika yaunogara. Patinoendesa data rako kune dzimwe nyika, isu tinoshandisa dziviriro dzakakodzera kuti tive nechokwadi chekuti data rako rinoramba rakachengetedzwa:

  • Standard Contractual Clauses (SCCs): Kutamiswa kubva kuEEA/UK kuenda kunyika dzisina sarudzo yakakwana, tinoshandisa European Commission-yakatenderwa Standard Contractual Clauses.
  • Data Processing Agreements: Vese vechitatu-bato vanopa masevhisi vanogadzira dhata remunhu pachinzvimbo chedu vanosungwa nezvibvumirano zvekugadzirisa data zvinosanganisira zvisungo zvekuchengetedza data, zvinodiwa zvekuchengetedza, uye kuchengetedzwa kwekutamisa muganhu.
  • Country-Specific Data Sharding: Mavakirwo edu akawanda-anoroja anoshandisa nyika-chaiwo dhatabhesi shards, zvinoreva kuti data rekushanda rinochengetwa uye rinogadziriswa mukati kana pedyo nenharaunda yeNzvimbo yakakodzera, kuderedza kuchinjika kwemiganhu yekushanda kwezuva nezuva.
  • Kukwana Sarudzo: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
  • Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Kodzero Dzako Dzakavanzika

Zvichienderana nenzvimbo yako, une kodzero dzakasiyana maererano nedata rako pachako. Foodfy yakazvipira kukudza kodzero idzi kune vese vashandisi pasi rese:

15.1 Kodzero Dzepasi Pose

Pasinei nenzvimbo yako, vese vashandisi veFoodfy vanogona:

  • Access: Kumbira kopi yedata rako pachako ratinobata pamusoro pako muchimiro chakarongeka, chinowanzo shandiswa, chinoverengeka nemuchina.
  • Kururamisa: Kumbira kururamiswa kwedata remunhu risiri iro, risina kukwana, kana rekare. Iwe unogona kuvandudza ruzivo rwakawanda zvakananga kuburikidza neakaunti yako marongero.
  • Deletion: Kumbira kubviswa kwedata rako pachako, zvichienderana nezvinodiwa kuchengetedza zviri pamutemo (zvisungo zvepamutemo, kugadzirisa gakava, kudzivirira hutsotsi).
  • Kurambidzwa: Kumbira kuti tidzivise kushandiswa kwedata rako pachako mune mamwe mamiriro.
  • Kuramba: Kuramba kugadziridzwa kwedata rako pachako nekuda kwezvinangwa zvekutengesa zvakananga. Tichateerera zvikumbiro zvese zvekubuda nekukasika.
  • Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
  • Kudzima Account: Kumbira kubviswa kwakazara kweakaundi yako uye yakabatana neyako data. Zvikumbiro zvekudzima account zvinogadziriswa mukati memazuva makumi matatu.

15.2 Mashandisiro Ako Kodzero Dzako

You may exercise your rights by:

  • Kuwana zvigadziriso zveakaundi yako yekuzviitira-sevhisi data manejimendi, shanduko yekuda, uye kudzima account.
  • Kutumira email yedu Dziviriro Yedu Dhata ku [email protected] nechikumbiro chako.
  • Kutumira email [email protected] kune zvakajairwa zvakavanzika kubvunza.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Kodzero Dzakavanzika dzeMunharaunda

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 European Economic Area neUnited Kingdom (GDPR / UK GDPR)

Kana iwe uri muEEA kana UK, une dzimwe kodzero dzinotevera pasi peGeneral Data Protection Regulation:

  • Data Portability: Gamuchira data rako pachako mune yakarongeka, inowanzoshandiswa, inoverengeka muchina fomati uye uitumire kune mumwe controller.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
  • Automated Decision-Kuita: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
  • Data Dziviriro Officer: DPO yedu inogona kusvikwa pa [email protected] kune chero mibvunzo ine chekuita neGDPR.

16.2 California, United States (CCPA / CPRA)

Kana uri mugari wekuCalifornia, une kodzero dzinotevera pasi peCalifornia Consumer Privacy Act (seyakagadziridzwa neCalifornia Privacy Rights Act):

  • Right to Know: Kumbira kuburitswa kwezvikamu uye zvimedu zveruzivo rwemunhu zvatakaunganidza, masosi ekuunganidza, chinangwa chebhizinesi chekuunganidza, uye mapoka emapato echitatu atinogovana nawo.
  • Right to Delete: Kumbira kubviswa kweruzivo rwako pachako, zvichienderana nemutemo.
  • Right to Correct: Kumbira kururamiswa kweruzivo rwemunhu rwusina kururama.
  • Right to Opt Out of Sale or Sharing: Foodfy haitengesi ruzivo rwako pachako. Isu hatigovane ruzivo rwemunhu rwekuchinjika-maitiro ekushambadzira pasina mvumo yako.
  • Right to Limit Use of Sensitive Personal Information: Kumbira kudzikiswa kwekushandiswa uye kuburitswa kweruzivo rwemunhu ruzivo kune izvo zvinodikanwa kune zvinangwa zvakatsanangurwa.
  • Kusarura: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Mumwedzi gumi nemiviri yapfuura, hatina kutengesa ruzivo rwemunhu sezvakatsanangurwa neCCPA/CPRA.

16.3 Brazil (LGPD)

Kana iwe uchigara muBrazil, une kodzero pasi peLei Geral de Protecao de Dados (LGPD), kusanganisira kodzero yeku: kusimbiswa kwekugadzirisa, kuwana, kugadzirisa, kusazivikanwa, kutakura, kudzima data yakagadziriswa nemvumo, ruzivo rwekugoverana, uye kodzero yekukumbira Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Asia-Pacific (PDPA uye Mitemo Yakaenzana)

Kana iwe unowanikwa munzvimbo dzine Personal Data Dziviriro Mabasa kana mutemo wakaenzana (kusanganisira Singapore, Thailand, nedzimwe nyika dzeAsia-Pacific), une kodzero yekuwana, kugadzirisa, kudzima, kurambidza, uye kutakurika kwedata rako pachako sekupihwa nemutemo unoshanda wenzvimbo. Isu tinogadzirisa data rako tichitevedzera zvinodiwa nePDPA, kusanganisira kuwana mvumo painodiwa uye nekupa chiziviso chakajeka chezviitiko zvekugadzirisa data.

16.5 Middle East neNorth Africa

Kune vashandisi muUAE, Saudi Arabia, nedzimwe nzvimbo dzeMENA, tinotevedzera mirairo yekudzivirira data inosanganisira iyo UAE Federal Decree-Law on Personal Data Protection, Saudi Arabia Personal Data Protection Law, uye akaenzana ematunhu masisitimu. Izvi zvinosanganisira zvinodiwa zvekugadzirisa data pazvinoshanda.

16.6 Mamwe Masimba

Foodfy yakazvipira kutevedzera mitemo yekudzivirira data munzvimbo dzese dzatinoshanda. Kana nzvimbo yako iine chaiyo yekudzivirira data zvinodiwa zvisina kunyorwa pamusoro, ndapota taura [email protected] kuti uwane ruzivo nezve machengetero atinoita kodzero dzako pasi pemutemo weko.

17. Data Breach Notification

Muchiitiko chekutyorwa kwedata rako kunoisa njodzi kukodzero dzako nerusununguko, Foodfy icha:

  • Zivisai maneja akakodzera mukati memaawa makumi manomwe nemaviri ekuziva kukanganisa, sezvinodiwa neGDPR Chisungo chemakumi matatu nenhatu uye zvakafanana mune mamwe matunhu.
  • Zivisa vanhu vakakanganisika pasina kunonoka kutyora kana kukanganisa kwacho kuchizokonzera njodzi huru kukodzero nerusununguko rwavo, sezvinodiwa neGDPR Chisungo 34 uye zvakafanana.
  • Ipa ruzivo rwechimiro chekutyorwa, zvikamu uye inofungidzirwa nhamba yezvidzidzo zve data uye marekodhi akakanganisika, mhedzisiro inogona kuitika, uye matanho anotorwa kana akarongwa kugadzirisa kutyora uye kurerutsa mhedzisiro yacho.
  • Nyora zvese zvakatyorwa nedata rako, kusanganisira chokwadi, mhedzisiro, uye matanho ekugadzirisa akatorwa, zvinoenderana nerejista yedu yemukati yekutyora.

Kana iwe uchitenda kuti data rako rakakanganiswa, ndapota kurumidza kubata [email protected].

18. Vana nevadiki

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Kana tikaziva kuti takatora data remunhu nekusaziva kubva kumwana ari pasi pezera rinoshanda pasina mvumo yevabereki kana muchengeti, tichatora matanho nekukasira kudzima ruzivo irworwo kubva kumasystem edu. Kana iwe uchitenda kuti taunganidza ruzivo kubva kumwana, ndapota taura nesu nekukurumidza pa [email protected].

19. Third-Bato Links uye Services

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Shanduko kune Iyi Yakavanzika Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

  • We will update the "Last updated" date at the top of this page.
  • We will provide prominent notice on the Platform.
  • Zvekuchinja kwezvinhu zvinokanganisa zvakanyanya magadzirisiro atinoita data rako, tichakuzivisa neemail angangoita mazuva makumi matatu shanduko isati yatanga.
  • Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Taura nesu

Kana iwe uine chero mibvunzo, zvinokunetsa, kana zvikumbiro zvine chekuita neChakavanzika Policy, yako data pachako, kana maitiro edu ekudzivirira data, ndapota taura nesu kuburikidza neanotevera chiteshi:

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.