Sapanchasqa willakuy

Qhipa kaq musuqchasqa: March 16, 2026

1. Riqsichikuy

Foodfy ("Empresa", "ñuqayku", "ñuqayku", "ñuqayku") sapalla willayniykimanta pakasqa chaymanta waqaychasqa waqaychaypaq ruwasqa. Kay Sapanchasqa Kamachiy sut'inchan imayna huñusqayku, llamk'achiyku, willayku, waqaychayku chaymanta waqaychayku willayniyki mayk'aq Foodfy plataformawan tinkinki, chaymanta web kitiyku foodfy.ai kaqpi, kuyuchina ruwanakuna, APIkuna, qhatuq tablakuna, AI yanapakuykuna, drone quy llika, chaymanta llapa tupaq yanapakuykuna chaymanta ruwanakuna (huñusqa, "Plataforma").

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy 250+ suyukunapi llamk'an. Sapanchasqa willaykunata waqaychay kamachiykuna qampaq ruwasqa hukniray kanman maypi kasqaykimanhina. Maypi llaqta kamachiy aswan harkayta qun kay Sapanchasqa Willaymanta, llaqta kamachiymi kamachin. Disposiciones regionales suplementarias nisqakunan 16 t’aqapi sut’inchasqa kashan.

2. Willayta kamachiq

Foodfy controlador de datos kaqmanta responsable sapalla willayniykimanta Plataforma kaqnintakama ruwasqa, mana wakhina nisqa kaqtin. Foodfy llamk'anapaq (Cuentas Corporativas) kaqpaq, matriculakuq organizacion llamk'aqpa sapalla willayninpaq willay kamachiq hina ruwan, chaymanta Foodfy paykunap rantinpi willay ruwaq hina ruwan.

Willayta waqaychay tapuykunapaq, Willayta Amachay Oficialniykuwan rimayta atikunki kaypi:

3. Huñusqanchik Willakuykuna

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Llapan Usuariokuna

  • Cuentamanta Willakuy: Lliw suti, correo electrónico direccion, telefono yupay, p'unchaw paqarisqa, perfil foto chaymanta chifrasqa contraseña.
  • Chiqapchaymanta Willakuykuna: Yaykuna credenciales, iskay factor chiqaqchay pakasqakuna chaymanta kutichiy codigokuna, API tokenkuna chaymanta sesión riqsichiqkuna.
  • Dispositivo y Datos Técnicos nisqamanta: Dispositivo laya, llamkana sistema chaymanta laya, maskaq laya chaymanta laya, pantalla resolucion, sapalla dispositivo riqsichiqkuna, kuyuchina llika willakuy, IP tiyay chaymanta tanqay willakuy tokenkuna (Expo tokenkuna).
  • Usage Data: Pages visited, features used, search queries, click patterns, navigation paths, session duration, timestamps, referring URLs, and interaction events.
  • Maypi kasqanmanta Willakuy: Yaqa maypi kasqan IP tiyaymanta hurqusqa. Sut'i ari ñisqaykiwan, chiqa GPS maypi kasqan quypaq, qaylla negocio tariy chaymanta maypi kasqaykimanhina ruwanakuna.
  • Willanakuymanta Willakuykuna: Willakuykuna Plataforma kaqnintakama apachisqa, rantiq yanapakuy tinkiykuna, kutichiykuna chaymanta encuesta kutichiykuna.

3.2 Clientekuna

  • Orden Datos: Imaynakuna kamachisqa, kamachiypa historian, apachiy direccionkuna (wasi suti, calle, apartamento, piso, yaykuy código, chaymanta apachiy kamachiykuna), kamachiy munasqakuna, especial dietético requisitokuna, chaymanta pedido fuente (web, app, kiosco, QR, WhatsApp, mikhuy plan).
  • Payment Data: Payment method type, billing address, transaction amounts, and transaction history. Full payment card numbers are processed by our PCI DSS-compliant payment processor (Stripe) and are never stored on Foodfy servers.
  • Direccionkuna Libro: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
  • Munasqakuna: Munasqa negociokuna, waqaychasqa imakuna, mikhuy munasqakuna, simi chaymanta qullqi churaykuna.
  • Reviews and Ratings: Product reviews, business ratings, delivery ratings, photos, and comments.

3.3 Negociopi yanapakuqkuna

  • Negociomanta Willakuy: Negocio kamachiy suti, qhatuy suti, subdominio, llaqta tienda riqsichiq, negocio laya (restaurante, mikhuy rantiq, farmacia, t'ikakuna, ranqhana, quq, marka), físico dirección, telefono yupay, correo electrónico chaymanta web kiti URL.
  • Kamachiymanta hinaspa Qullqimanta Willakuykuna: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
  • Datos Operativos nisqa: Menú kaqpi imakuna, rurukuna catálogo kaqpi, chaninkuna, inventario patakuna, llamkana pachakuna, wakichiy pachakuna, quy zonas chaymanta servicio ruwanakuna.
  • Clientewan Rimanakuymanta Willakuykuna: CRM perfiles kaqmanta sapa kuti rantiqpa kamachiynin, tukuy gasto, RFM (Qhipa pacha, Sapa kuti, Qullqi) puntuacionkuna, kawsay ciclo etapa, hunt'aq kay pata, qhatuypaq opt-in estado, munasqa simi, etiquetakuna chaymanta notakuna ima.
  • Llamkaqpa Willakuynin: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
  • Third-Party Integrations: Google Place ID, Google calificación, perfiles de medios sociales (WhatsApp, Facebook), chaymanta willaykunata tinkisqa yanapakuykunawan t'inkisqa (software de contabilidad, plataformakuna quy).
  • Datos de Franquicia nisqamanta: Franquicia marka tinkiynin, lluqsiy códigokuna, achka kiti ruwanakuna chaymanta marka-nivel t'aqwiy.

3.4 Quy Sociokuna

  • Identidad nisqamanta Chiqaqchay: Gobiernopa qosqan identificación, licencia de conducir, antawakunapa registron hinaspa seguro kasqanmanta prueba.
  • Real-Time Location: GPS coordenadas musuqchasqa ruwaq quy pachapi kamachiy qatiypaq, ñan allinchaypaq chaymanta waqaychasqa propósitos kaqpaq.
  • Performance Data: Hayka hunt'asqa kamachiykuna, mana chaskisqa kamachiykuna, chayachiy pachakuna, chaskisqa calificacionkuna, chaymanta gananciakuna historia.
  • Dronekuna apachiymanta Datos: Drone-atiyniyuq quy yanapakuqkunapaq: drone atiyniyuq kaynin, kallpaq laya, quy yupay, DronePort asignacion, chaymanta drone llamk'ay registrokuna.

3.5 Territorio Sociokuna

  • Territorios Gestionados nisqa: Nivel de territorio asignado (Región, Suyu, Estado, Llaqta, Área), territorio riqsichiqkuna, hinallataq alcance geográfico nisqa.
  • Ruwaypa Mitricas nisqa: Negocio onboarding tasakuna, qullqi ruwasqa, socio satisfacción puntuacionkuna chaymanta territorio wiñaynin métricas.
  • Yanapakuymanta Willakuykuna: Territory applicant profile information submitted during the application and onboarding process.

3.6 Empresapi yupaykunata llamk'achiqkuna (Foodfy llamk'anapaq) .

  • Organization Data: Empresa legal suti, entidad legal laya, rantiy licencia yupay, impuesto yupay, registrado dirección, facturación tinkinakuy willakuy chaymanta logotipo.
  • Llamkaqpa Willakuynin: Llamk'aqpa sutin, correo electrónico, ruwana (admin/gerente/llamk'aq), departamento, qullqi chawpi, llamk'aqpa referencia yupaynin, billetera saldo, billetera transacción historia chaymanta llamkana estado.

3.7 Qullqi churaqkuna

  • Perfil de Inversionista nisqa: Acreditación estado, qullqi churay munasqakuna, identidad chiqaqchay qillqakuna, chaymanta willakuypa historian.
  • Inversión nisqa Ruway: Intereses de inversión, participación de acuerdo, qullqi churaypa chaninkuna, chaymanta chaywan tupaq qillqanakuna.

3.8 NutriLife nisqapi llamkaqkuna

NutriLife nisqa qhali kaymanta, biométrico nisqamanta ima sensitivo nisqa willakuykunata huñun. Qaway 9 rakita aswanta yachanaykipaq.

3.9 Kimsa kaq runakunamanta willakuy

  • Social media platforms when you sign in using social login (Google, Facebook, Apple).
  • Payment processors and financial institutions for transaction verification and fraud prevention.
  • Public business directories and government registries for business verification and directory building.
  • Kichasqa Mikhuy Chiqakuna chaymanta wak mikhuymanta willay tantanakuna ruru mikhuymanta willaykunapaq.
  • Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
  • Google Maps chaymanta Lugares API maypi kasqanmanta, mapa ruwanapaq chaymanta direccionmanta willakuypaq.
  • T'aqwiy chaymanta willakuy masikuna web kiti t'ikray t'aqwiypaq chaymanta campaña tupuypaq.

4. Procesamiento nisqapaq Base Legal nisqa

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

  • Performance of Contract: Processing necessary to fulfill our contractual obligations to you, including account creation, order processing, payment handling, delivery coordination, and provision of Platform features you have subscribed to or requested.
  • Uyakuy: Processing based on your freely given, specific, informed, and unambiguous consent. This applies to: precise GPS location tracking, NutriLife health and biometric data collection (special category data), marketing communications and promotional emails, non-essential cookies and tracking technologies, and AI-powered photo analysis of meals.
  • Interés Legítimo nisqa: Processing necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms. This includes: Platform security and fraud prevention, analytics and service improvement, personalized search results and recommendations (non-AI profiling), customer support and communication, and enforcement of our Terms of Service.
  • Obligación Legal nisqa: Processing necessary to comply with applicable legal requirements, including tax and accounting regulations, anti-money laundering (AML) and know-your-customer (KYC) requirements, food safety and public health regulations, data retention mandated by law, and responses to lawful government or regulatory requests.
  • Vital Interest: Circunstancias excepcionales kaqpi, procesamiento necesario piqpa intereses vitales kaqninta amachanapaq, kayhina situaciones emergencias kaqpi alergias alimentarias kaqpi, incidentes de seguridad kaqpi utaq emergencias salud pública kaqpi.

5. Imaynatachus Willakuyniykikunata apaykachayku

We use the personal data we collect for the following purposes:

5.1 Plataforma Core nisqa ruwaykuna

  • Provide, maintain, operate, and improve the Platform and all its features and services.
  • Process and fulfill orders, payments, refunds, and deliveries.
  • Ruwaq yupaykunata ruway, chiqaqchay chaymanta kamachiy llapa ruwaq layakunapi.
  • Chiqa pacha kamachiy qatiy, quy kuskanchasqa, chaymanta purichiq/drone kachay atichiy.
  • Process Business Partner payouts and financial reconciliation.
  • Foodfy Gold suscripcionkunata, beneficiokunata, facturacionkunatapas kamachiy.
  • Foodfy for Work empresa billeterakuna, rakiykuna, chaymanta gastokuna qatiy llamk'achiy.

5.2 Rimanakuy

  • Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
  • Provide customer support and respond to inquiries through all channels (email, in-app, WhatsApp, SMS).
  • With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Sapanchasqa ruway hinaspa AI

  • Personalize your experience through AI-powered search results, business recommendations, and product suggestions.
  • Provide Business Partners with AI-powered tools including menu optimization, demand forecasting, automated marketing content generation, and customer analytics.
  • Power NutriLife features including AI meal photo analysis, nutritional calculation, and personalized dietary guidance.
  • AI chatbots chaymanta makiwan ruwasqa rantiq yanapakuy atichiy.

5.4 Waqaychasqa, Waqaychasqa, Kamachiy ima

  • Engaño, abuso, mana kamachisqa yaykuy, chaymanta wak mana kamachiymanjina utaq mana allin ruwaykunata tariy, t’aqwiy chaymanta hark’ay.
  • Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
  • Obligaciones legales aplicables, requisitos tributarios, kamachiy kamachiykuna ima hunt'ay.
  • Yanapakuypa Términosniyku chaymanta wak rimanakuyniyku hunt'achiy.

5.5 T’aqwiy hinaspa allinchay

  • Huñusqa chaymanta mana sutiyuq t'aqwiykunata ruway llamkana ruwanakuna hamut'anapaq chaymanta Plataforma ruwanakuna allinchaypaq.
  • Perform A/B testing and user experience research.
  • Train and improve AI and machine learning models using anonymized and aggregated data.
  • Negocio yachaymanta willakuykunata chaymanta qhatumanta qhawaykunata paqarichiy.

6. Imaynatataq Willakuyniykikunata rakiyku

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Huk Plataforma Usuariokunawan

  • Negocio Sociokuna: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
  • Entrega Socios nisqakuna: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
  • Clientekuna: Negocio Socio willakuy (suti, direccion, calificaciones, menú, llamkana pachakuna) Plataforma kaqpi llapa runaman rikuchikun tariyta chaymanta kamachiyta atichinanpaq.

6.2 Serviciokuna quqkunawan

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

  • Stripe: Payment processing, subscription billing, and fraud detection.
  • Puyu llimp’i: Contenidokuna quy, DDoS harkay chaymanta web ruwana nina cortafuegos.
  • Antrópico y OpenAI: AI chaymanta makina yachay modelo inferencia Plataforma AI ruwanakuna kaqpaq. AI quqkunaman apachisqa willakuyqa empresa willayninku ruway términosninkumanhina ruwasqa chaymanta mana general modelonku yachachinapaq llamk'achisqachu.
  • Deepgram nisqa: Speech-to-text processing for voice-enabled features.
  • Twilio: SMS delivery and voice communication services.
  • Google: Mapas, Lugares API, t'aqwiy chaymanta willakuy yanapakuykuna.
  • Meta: Publicidad campaña kamachiy chaymanta tikray qatiy.
  • Puyu Infraestructura nisqa quqkuna: Server hosting, data storage, and computing services.

6.3 Kimsa kaq runakunapa qusqan plataformakunawan

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Integraciones Contables nisqawan

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Propósitos Legal y Regulatorios nisqapaq

  • When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
  • To enforce our Terms of Service and other agreements.
  • To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
  • To detect, prevent, or address fraud, security, or technical issues.

6.6 Negociokuna apachiy

Huñunakuywan, rantiywan, musuqmanta organizaywan, qullqisapa kaywan, kaqniyuq rantiywan utaq chayhina empresa ruwaywan tinkisqa, sapalla willayniyki rantiq entidadman t'inkisqa kanman. Willayta qusaqku manaraq sapalla willayniyki wak sapalla willay kamachiyman kamachisqa kachkaptin.

6.7 Qanpa Consentimientoykiwan

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Willakuykunata waqaychay

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

  • Cuenta Activo nisqamanta Willakuykuna: Retained for the duration of your account plus 30 days after account deletion request to allow for recovery.
  • Orden y Transacción nisqamanta registrokuna: Retained for a minimum of 7 years to comply with tax, accounting, and financial regulations in applicable jurisdictions.
  • Payment Records: Retained as required by PCI DSS standards and financial regulations, typically 7 years.
  • Negocio Sociomanta Willakuykuna: Retained for the duration of the business relationship plus the legally required retention period for business records.
  • NutriLife Saludmanta Willakuykuna: Retained while your NutriLife profile is active. Upon deletion request, health data is permanently deleted within 30 days, except where retention is required by law.
  • Foodfy Quri Suscripcionmanta Willakuykuna: Retained for the duration of the subscription plus 3 years for billing dispute resolution.
  • Corporativo Cuenta Llamk'aqpa Willakuyninkuna: Retained for the duration of the employee enrollment plus 1 year after removal from the Corporate Account.
  • Willakuymanta Qillqakuna: Cliente yanapakuy interaccionkuna 3 wata waqaychasqa calidad garantizaypaq chaymanta ch'aqway allichaypaq.
  • Analítica nisqamanta Willakuykuna: Huñusqa chaymanta mana sutiyuq t'aqwiy willayta wiñaypaq waqaychasqa kanman imaraykuchus mana sapalla runakuna riqsichinchu.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI y Decisiones Automatizadas nisqa

Foodfy artificial inteligenciata chaymanta makiwan ruwasqa ruwayta achka Plataforma ruwanakunapi llamk'achin. Ñuqaykuqa sut'i kaypaq ruwasqayku imayna kay tecnologiakuna willayniyki ruwanku chaymanta.

8.1 Imaynatachus AI Willayniykikunata ruwan

  • Personalized Recommendations: AI modelokuna kamachiy historiaykimanta, maskana ruwayniyki, maypi kasqayki chaymanta munasqakuna t'aqwin negociokuna, rurukuna chaymanta quykuna yuyaychanapaq. Kay procesamientoqa interes legítimo nisqapi sayarin.
  • Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
  • Demanda nisqamanta willakuy: Negocio Sociokunapaq, AI ñawpaqmanta pacha kamachiy willayta, pacha ruwaykunata, kitipi ruwaykuna chaymanta pacha willayta t'aqwin mañakuymanta willanapaq. Kayqa huñusqa negocio willayta llamk'achin.
  • Menú Allinchay: AI chanin allichaykunata chaymanta menú tikraykunata rantiq willaypi, atipanakuq t'aqwiypi chaymanta rantiqpa munasqan kaqpi yuyaychakun. Tukupay tanteaykuna sapa kuti Socio Empresarial ruwan.
  • Engaño Detección nisqa: Kikinchasqa sistemakuna ruwanakuna ruwanakuna, dispositivo willayta chaymanta ruway señalkuna t'aqwinku, pantasqa ruwayta riqsichinankupaq. Banderayuq ruwaykunata runa t'aqwiqkuna qhawayta atinku.
  • NutriLife AI nisqa: AI mikhuy fotokunata t’aqwin contenido nutricional nisqa chaninchanapaq chaymanta perfil de saludniykiman hina recomendaciones dietéticas personalizadas nisqakunata ruwan. Astawan yachanaykipaq qhaway 9 t’aqapi.
  • Automatizado Marketing nisqa: AI qhatuypaq willayta, correo electrónico campañakuna chaymanta promocional quykunata Negocio Socios kaqpaq ruwan, rantiqpa segmentación kaqpi chaymanta comportamiento willaypi.

8.2 Derechoykikuna Automatizado Decisiones nisqamanta

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

  • You have the right to obtain human intervention and review of the decision.
  • You have the right to express your point of view and contest the decision.
  • You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 AI Willay Waqaychaykuna

  • Kimsa kaq AI quqkunaman (Anthropic, OpenAI) apachisqa willakuy empresa willay ruway rimanakuykunawan ruwasqa. Datosniyki mana llamk'achisqachu kanku paykunap modelos AI general-propósito kaqninku yachachinapaq.
  • Foodfy kaqmanta AI modelo yachachiy mana riqsisqa chaymanta huñusqa willayta llamk'achin chaymanta mana sapalla ruwaqkunata riqsichinchu.
  • AI lluqsiykuna probabilistas kanku chaymanta sugerencias utaq estimaciones hina rikuchikunku, mana determinaciones definitivas hinachu.

9. Salud y Biométrica nisqamanta willakuy (NutriLife) .

NutriLife sensibles saludwan tupaq chaymanta biométrico datokuna ruwan chaymanta especial harkayta mañan sapanchasqa kamachiykunamanhina. Kay t'aqapi sut'i willayta qun imayna kay willayta llamk'achisqaykumanta.

9.1 Categorías de Datos de Salud Huñusqa

With your explicit consent, NutriLife may collect and process the following categories of health data:

  • Physical Measurements: Kurku llasaynin, sayaynin, kurku wira pachakmanta, cintura muyuriq, cadera muyuriq, chanta índice de masa corporal (IMC).
  • Vital Signs: Yawarpi glucosa nisqa, presión arterial nisqa, sunqup ritmon ima.
  • Kawsay Kawsay rikuchikkuna: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
  • Mikhuymanta Willakuy: Mikhuymanta diario nisqapi qillqasqakuna, mikhuymanta fotokuna, calorías nisqamanta, macronutrientes nisqamanta ima (proteína, carbohidratos, wira, fibra, azúcar, sodio), micronutrientes nisqa mikhuy (vitaminas Amanta B12kama, calcio, hierro, potasio, wakkuna ima), ima mikhuymanta ima, mikhuymanta alergias nisqa ima.
  • Perfil de Salud nisqa: P’unchaw nacesqanmanta, qari utaq warmi kaynin, ruwaypa nivelnin, qhali kaymanta metakuna (llasaynin pisiyachiy, ganancia, mantenimiento), llasaynin meta, hampikuy condicionkuna, suplementokuna llamk’aynin, wiksayakuy utaq ñuñuchiy estado.
  • AI Análisis nisqamanta Willakuykuna: Mikhuy fotokuna AI nisqawan, confianza nisqawan, AI nisqawan ruwasqa estimaciones nutricionales nisqawan ima t’aqwisqa.

9.2 Kamachiymanta Kamachiymanta, Consentimientomantawan

Datos de salud chaymanta biométrico nisqakunam clasificasqa kanku datos de categoría especial nisqa hina GDPR (Artículo 9) nisqaman hina chaymanta chayman rikchakuq kamachikuykunaman hina pachantinpi. Kay willayta sapalla ruwasqayku sut'i ari ñisqaykimanhina, mayqinchus NutriLife onboarding kaqpi qunki. Consentimientoykita mayk'aqllapas qichuyta atikunki NutriLife yupayniykipi mana llamk'achispa, mayqinchus 30 p'unchawkuna ukhupi qhali kay willayniykimanta qullusqa kanqa.

9.3 Propósito Limitación nisqa

Your NutriLife health data is used strictly for the following purposes:

  • Yupay kay tasa metabólica basal (BMR), tukuy sapa p’unchaw gasto energético (TDEE), chanta kay calorías personalizadas chanta macronutrientes metas kaqwan ima.
  • Tracking your food diary entries and nutritional intake over time.
  • Providing AI-powered dietary suggestions and meal plan recommendations.
  • Tendencias de salud chaymanta ñawpaqman puriyta rikuchispa metas nisqaykiman chayanaykipaq.

9.4 Willaykunata sinchita amachana

  • NutriLife qhali kaymanta willakuykunaqa samaypi chaymanta puriypi chifrasqa kanku AES-256 chaymanta TLS 1.3 chifrasqa kaqwan.
  • Saludmanta willaykunaqa sapanchasqa waqaychasqa kanku tukuypaq Plataforma willaykunamanta yapasqa yaykuy kamachiykunawan.
  • NutriLife qhali kaymanta willakuykunaqa MANAM HAYK'APPAS seguro empresakunawan, llamk'achiqkunawan, willakuqkunawan utaq mayqin kimsa kaqwanpas qunakusqachu kanku mana NutriLife yanapakuy quywan tupaq propósitos kaqpaq.
  • Saludmanta willakuykunaqa MANAM HAYK’APPAS llamk’achisqachu kanku publicidadpaq targeting kaqpaq utaq kimsa kaqkunaman ranqhasqa.
  • Foodfy ukhupi qhali kaymanta willaykunaman yaykuyqa personal esencialkunaman chaymanta sistemakunaman hark'asqa kachkan huk sinchi yachay necesidad kaqpi.

10. Foodfy Quri Suscripcionmanta Willakuykuna

When you subscribe to Foodfy Gold, we process additional data related to your membership:

  • Subscription Data: Plan type, subscription status (active, trial, paused, cancelled, expired), start and end dates, trial period dates, and renewal dates.
  • Payment Data: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
  • Beneficiokuna Uso: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Empresapa Cuenta hinaspa Llamkaqkunapa Willakuyninkuna

Foodfy llamk'anapaq (Cuentas Corporativas) kaqpaq, willaykunata ruwanapaq ruwanakuna qunakusqa kanku:

11.1 Willayta kamachiqpa tinkuynin

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Willakuy Huñusqa

  • Llamk'aqpa sutin, correo electrónico direccionnin chaymanta ruwana Corporativo Cuenta ukhupi (admin, kamachiq, llamk'aq).
  • Departamento, costo centro, chaymanta llamkaqpa referencia yupaynin llamkachiqpa qusqan hina.
  • Wallet balance, credit history, spending history, and refund records.
  • Historia de pedido ruwasqa empresapa billeterawan, chaymanta imakuna kamachisqa chaymanta qullqikuna.

11.3 Llamkachiqpa ruwayninkuna

Llamk'achiqkuna kaykunamanta ruwasqa kanku: (a) kamachiypaq baseyuq kay llamk'aqpa willayninkuna Foodfy kaqwan qunakuypaq; b) Plataforma kaqnintakama llamkaqkunaman willaykunata ruwaymanta willay; (c) llamk'aqpa willay derechos mañakuyninkunaman kutichiy, llamk'achiqpa kamachisqan willaykunawan tupaq; chaymanta (d) llamk'aymanta chaymanta willaykunata waqaychay kamachiykunata hunt'akunanta qhaway.

12. Dronekuna apachiy Operativo Datos

When drone delivery services are used, the following additional data is processed:

  • Route and GPS Data: Drone phaway ñankuna, DronePort kitikunapi relé puntokuna, apachiy GPS coordenadas, chaymanta chayamuy pachakuna yupasqa.
  • Entrega Socio Datos: Drone-atiyniyuq quy yanapakuqkunapaq: chiqa pacha maypi kasqan ruwaq quy pachapi, quy yupaykuna, chaymanta llamk'ay registrokuna.
  • DronePort nisqamanta willakuy: DronePort llamk'achiyta mitricakuna, mantenimiento horariokuna chaymanta llamkana estado.
  • Clienteman apachiymanta Willakuykuna: Precise delivery coordinates required for safe and accurate drone landing, which may be more precise than standard address-based delivery.

Dronekuna quymanta willakuykunaqa contrato ruwaymanta kamachiymanhina ruwasqa kanku chaymanta, maypi ruwanapaq, legítimo interesniyuq kanku mana imamanta manchachikuq chaymanta allin quy ruwaykunata waqaychaypi. Chiqa pacha maypi tarikuymanta willayta Quy Socios kaqmanta ruwasqa kanku ruwaq quy pachallapi.

13. Willakuypa Waqaychasqan

Foodfy tukuypaq, industriapi umalliq técnica chaymanta organizacional ruwaykunata ruwan sapalla willayniyki waqaychaypaq:

13.1 Salvaguardias Técnicas nisqa

  • Llapa willaykunata chifray transito kaqpi TLS 1.2+ kaqwan (HTTPS llapa Plataforma tukukuykunapi kamachisqa).
  • Samaypi sensitivo willaykunata chifray AES-256 chifraywan.
  • Web application firewall (WAF) and DDoS protection powered by Cloudflare.
  • Contenido quy llika (CDN) kantu waqaychaywan ruwanapaq chaymanta waqaychasqa.
  • PCI DSS-compliant payment processing through Stripe, with no storage of full card numbers on Foodfy servers.
  • Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
  • API chiqaqchay waqaychasqa tokenkuna llamk'achispa tarifa limitacionwan chaymanta abuso tariywan.
  • Regular automated vulnerability scanning and penetration testing.

13.2 Organizacionalpa Waqaychasqa kayninkuna

  • Role-based access controls ensuring employees can only access data necessary for their function.
  • Askha inquilino willay arquitectura suyupaq willaypa tiyapuynin rakiywan, hukniray jurisdiccionkunamanta willayta lógicamente t'aqasqa kaqta qhaway.
  • Willayta ruway rimanakuykuna llapa kimsa kaq yanapakuy quqkunawan.
  • Regular security awareness training for all personnel with access to personal data.
  • Incidentes kutichiy ruwaykuna chaymanta huk dedicado equipo de seguridad.
  • Willayta pisiyachiy ruwaykuna: willaykunatalla huñuyku mayqinkunachus nisqa ruwanapaq necesario kanku.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Mamallaqtapura Willakuykunata apachiy

Foodfy 250+ suyukunapi llamkan pachantinpi infraestructura kaqninwan chaymanta Territorio Partner llika kaqninwan. Sapanchasqa willakuyniyki huk suyukunaman t'inkisqa chaymanta ruwasqa kanman mana tiyasqayki suyuman. Sapanchasqa willayta hawa suyukunaman t'inkisqayku, allin hark'aykunata ruwayku willayniyki waqaychasqa kananpaq:

  • Standard Contractual Clauses (SCCs): EEE/UK kaqmanta mana adecuación decisión kaq suyukunaman transferenciakunapaq, Comisión Europea aprobasqa Cláusulas Contractivas Estándar kaqwan llamk'achiyku.
  • Willayta Ruwanapaq Rimanakuykuna: Llapa kimsa kaq yanapakuy quqkuna sapalla willayta ñuqaykupaq ruwaq, tukuypaq willay ruway rimanakuykunawan watasqa kanku mayqinkunachus willaykunata waqaychay obligacionkuna, harkasqa kamachiykuna chaymanta fronterakuna chimpamanta t'inkisqa harkaykuna kaqwan.
  • Llaqtapaq Willayta rakiy: Our multi-tenant architecture uses country-specific database shards, which means operational data is stored and processed within or near the geographic region of the relevant Territory, minimizing cross-border transfers for day-to-day operations.
  • Adecuación nisqamanta Decisiones nisqakuna: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
  • Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Sapanchasqa willakuyniyki

Maypi kasqaykiman hina, imaymana derechokunayoq kanki datos personalesniykimanta. Foodfy kay derechos llapa usuariokunapaq pachantinpi yupaychayta munan:

15.1 Tukuykunapak hayñikuna

Regardless of your location, all Foodfy users may:

  • Yaykuna: Request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
  • Allinchay: Request correction of inaccurate, incomplete, or outdated personal data. You can update most information directly through your account settings.
  • Qulluy: Request deletion of your personal data, subject to legitimate retention requirements (legal obligations, dispute resolution, fraud prevention).
  • Restriction: Request that we restrict the processing of your personal data in certain circumstances.
  • Objeción nisqa: Objeto ruway sapalla willayniykimanta chiqa qhatuypaq propósitos kaqpaq. Llapa opt-out mañakuykunata usqhaylla hunt'asaqku.
  • Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
  • Cuenta Borrar nisqa: Request complete deletion of your account and associated personal data. Account deletion requests are processed within 30 days.

15.2 Imaynatataq derechoykikunata ruwawaq

You may exercise your rights by:

  • Yupayniykipaq ruwanakunaman yaykuy kikin yanapakuy willayta kamachiypaq, munasqa tikraypaq chaymanta yupay qulluypaq.
  • Willayta Amachay Oficialniykuman correo electrónicota apachiy kay [email protected] kaqman mañakuyniykiwan.
  • Correo electrónico [email protected] kaqpi tukuypaq sapalla willay tapuykunapaq.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Regional Privacidad nisqa hayñikuna

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Europapi Económica nisqamanta, Reino Unido (GDPR / UK GDPR) .

Sichus EEA utaq Reino Unido kaqpi tarikunki, kay yapasqa derechokunayuq kanki kay Reglamento General de Protección de Datos kaqpi:

  • Willayta apaykachanapaq: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
  • Automatizado Decisiones nisqa ruway: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
  • Willayta Amachaymanta Kamachiq: Our DPO can be reached at [email protected] for any GDPR-related inquiries.

16.2 California, Hukllachasqa Amirika Suyukuna (CCPA / CPRA) .

Sichus California tiyaq kanki, kay derechokunayuq kanki California Consumidor Sapanchasqa Kamachiymanhina (California Sapanchasqa Derechos Kamachiywan tikrasqa hina):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose for collecting, and the categories of third parties with whom we share it.
  • Right to Delete: Request deletion of your personal information, subject to statutory exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt Out of Sale or Sharing: Foodfy mana sapalla willayniykikunata ranqhanchu. Mana sapalla willayta qunakuykuchu chimpa contexto comportamiento willakuypaq mana qampaq munasqaykiwan.
  • Right to Limit Use of Sensitive Personal Information: Request limitation of the use and disclosure of sensitive personal information to what is necessary for the purposes specified.
  • Mana Sapaqchay: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Ñawpaq 12 killakunapi, mana sapalla willayta rantirqaykuchu CCPA/CPRA nisqanmanhina.

16.3 Brasil (LGPD) nisqa.

Sichus Brasilpi tarikunki, derechoyuq kanki Lei Geral de Protecao de Dados (LGPD) kaqpi, chaymanta derechoyuq kanki: ruwaymanta takyachiy, yaykuy, allichay, mana sutiyuq, apaykachanapaq, consentimientowan ruwasqa willayta qulluy, rakinakuymanta willayta, chaymanta Autoridade Nacional de Protecao de Dados (ANPD) kaqman mañakuypaq derechoyuq.

16.4 Asia-Pacífico (PDPA hinaspa chayman rikchakuq kamachikuykuna) .

Sichus jurisdiccionkunapi tarikunki Sapanchasqa Willayta Amachay Leykunawan utaq chayman rikchakuq kamachiykunawan (Singapur, Tailandia chaymanta wak Asia-Pacífico suyukunapi), derechoyuq kanki yaykuypaq, allichaypaq, qulluypaq, harkaypaq chaymanta apaykachanapaq sapalla willayniykiman imaynachus llaqta kamachiywan qusqa. Willayta ruwayku PDPA kamachiykunata hunt'aspa, chaymanta maypi munasqa consentimientota tariy chaymanta sut'i willayta willay ruway ruwaykunamanta quy.

16.5 Chawpi Oriente y Norte de África

Emiratos Árabes Unidos kaqpi, Arabia Saudita kaqpi, chaymanta wak MENA jurisdicciones kaqpi ruwaqkunapaq, kamachiykunata ruwanapaq willaykunata waqaychaypaq hunt'ayku chaymanta UAE Federal Decreto-Ley kaqmanta Sapanchasqa Willayta Amachaymanta, Saudi Arabia Sapanchasqa Willayta Amachay Ley kaqmanta, chaymanta chayman rikch'akuq regional marcos kaqmanta. Kayqa maypi ruwanapaq willaykunata kitichay kamachiykunata yapan.

16.6 Huk Jurisdiccionkuna

Foodfy llapa jurisdiccionkunapi maypichus llamk'ayku chaypi willaykunata waqaychay kamachiykunata hunt'ananpaq churasqa. Sichus jurisdicciónniyki huk específico datokuna amachay kamachiykunata mana patamanta listasqachu, ama hina kaspa [email protected] kaqwan rimanakuy imayna derechoykikuna llaqta kamachiyniykimanhina waqaychasqaykumanta willakuypaq.

17. Willakuykunata mana hunt’asqanmanta willakuy

Sichus huk incumplimiento de datos personales kaqmanta kan mayqinchus derechosniykipaq chaymanta libertadesniykipaq riesgota ruwan, Foodfy:

  • Willay chay autoridad supervisora ​​kaqman 72 horas ukhupi chay incumplimiento kaqmanta yachasqaykimanta, imaynachus GDPR Artículo 33 kaqpi kamachin chaymanta wak jurisdicciones kaqpi equivalentes kamachiykunapi.
  • Willay afectasqa runakunaman mana ancha tardaspa mayk'aqchus chay incumplimiento huk hatun riesgota derechonkuman chaymanta libertadninkuman tukuchinman, imaynachus GDPR 34 Artículo kaqpi chaymanta chayman rikch'akuq kamachiykunapi kamachikun.
  • Provide details of the nature of the breach, the categories and approximate number of data subjects and records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.
  • Llapa datokuna personal pantaykunata qillqay, chaymanta chiqakuna, efectos chaymanta allichay ruwaykuna ruwasqa, registro incumplimiento ukhuykumanhina.

Sichus creenki datokunayki mana allin ruwasqa kaqta, ama hina kaspa chaylla [email protected] kaqman rimanakuy.

18. Wawakuna, sullk’a wawakunapas

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Sichus yachayku mana yuyaypichu huk wawamanta datokuna personal huñusqaykumanta umbral de edad aplicable umbral kaqmanta mana tayta mama utaq guardián consentimiento kaqwan, chaylla ruwanakunata ruwasaqku chay willayta sistemaykumanta qullunaykupaq. Sichus iñinki huk wawamanta willayta huñusqayku, ama hina kaspa chaylla ñuqaykuwan rimanakuy kay [email protected].

19. Kimsa kaq T’inkikuna chaymanta Serviciokuna

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Kay Sapanchasqa Kamachiypi tikrakuykuna

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

  • We will update the "Last updated" date at the top of this page.
  • We will provide prominent notice on the Platform.
  • Material tikraykunapaq mayqinkunachus anchata afectanku imayna willayniyki ruwasqayku, correo electrónico kaqwan willasqaykiku 30 p'unchawkunallapas manaraq tikraykuna kamachiyta qallarichkaptinku.
  • Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Ñoqaykuwan rimanakuy

Sichus ima tapuyniykipas, llakikuyniykipas utaq mañakuyniykipas kay Sapanchasqa Willayniykimanta, sapalla willakuyniykimanta utaq willakuyniyku waqaychaymanta ruwasqaykumanta, ama hina kaspa kay ñankunawan rimanakuy:

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.