Privacy Policy

1. Seensa

Foodfy ("Dhaabbanni", "nuti", "keenya", "nu") iccitii fi nageenya odeeffannoo dhuunfaa keessanii eeguuf waadaa galeera. Imaammanni Dhuunfaa kun akkaataa itti yeroo waltajjii Foodfy waliin walqunnamnu daataa keessan walitti qabnu, itti fayyadamnu, itti fayyadamnu, kuusuu fi eegnu ibsa, kunis marsariitii keenya foodfy.ai irratti, aplikeeshiniiwwan moobaayilaa, APIwwan, daashboordii daldaltootaa, tajaajila AI, neetworkii geejjibaa diroonii, fi tajaajiloota fi amaloota walqabatan hunda (walumaagalatti, "Waltajjii") dabalatee.

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy biyyoota 250+ keessatti hojjeta. Seerotni eegumsa daataa addaa siif raawwatiinsa qaban bakka jirtu irratti hundaa’uun garaagarummaa qabaachuu danda’u. Bakka seerri naannoo Imaammata Dhuunfaa kana caalaa eegumsa guddaa kennutti, seera naannootu olaantummaa qaba. Tumaaleen dabalataa naannoo kwt 16 keessatti bal’inaan ibsamaniiru.

2. To'ataa Deetaa

Foodfy to’ataa daataa daataa dhuunfaa keessan karaa Waltajjichaatiin adeemsifamuuf itti gaafatamummaa kan qabu yoo ta’u, yoo haala biraatiin ibsame malee. Foodfy for Work (Corporate Accounts) tiif, dhaabbati galmaa’e akka to’ataa daataa daataa dhuunfaa hojjetaa, Foodfy ammoo bakka isaanii bu’ee akka adeemsituu daataa ta’ee hojjeta.

Gaaffii eegumsa daataa yoo qabaattan, Ofisara Eegumsa Daataa keenya karaa:

Imeelii: [email protected]
Postal Address: Foodfy, Ofisara Eegumsa Daataa, gaaffii irratti karaa [email protected] ni argama

3. Odeeffannoo Walitti Qabnu

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Fayyadamtoota Hundaa

Odeeffannoo Herregaa: Maqaa guutuu, teessoo imeelii, lakkoofsa bilbilaa, guyyaa dhalootaa, suuraa piroofaayilii, fi jecha icciitii icciitii ta'e.
Daataa Mirkaneessuu: Mirkaneessitoota galmee, iccitii mirkaneessuu sababoota lamaa fi koodii deebisuu, mallattoolee API, fi adda baastoota turtii.
Meeshaa fi Daataa Teeknikaa: Gosa meeshaa, sirna hojii fi gosa, gosa fi gosa biraawzari, furmaata iskiriinii, adda baastoota meeshaa addaa, odeeffannoo neetworkii moobaayilaa, teessoo IP, fi mallattoo beeksisa dhiibbaa (Expo tokens).
Usage Data: Fuulota daawwataman, amaloota fayyadaman, gaaffiiwwan barbaacha, akkaataa cuqaasuu, daandii navigeeshinii, yeroo turtii, chaappaawwan yeroo, URLwwan wabii, fi taateewwan walqunnamtii.
Daataa Bakka: Tilmaama bakka teessoo IP irraa argame. Hayyama ifa ta’een, bakka GPS sirrii geejjibaa, argannoo daldalaa dhiyoo, fi amaloota bakka irratti hundaa’an.
Daataa Walqunnamtii: Ergaawwan karaa Waltajjichaatiin ergaman, walqunnamtii deeggarsa maamiltootaa, yaada deebii, fi deebii qorannoo.

3.2 Maamiltoota

Daataa Ajaja: Meeshaalee ajajaman, seenaa ajaja, teessoo geejjibaa (maqaa gamoo, daandii, mana jireenyaa, lafa, koodii seensaa, fi qajeelfama geejjibaa dabalatee), filannoo ajaja, fedhii nyaataa addaa, fi madda ajaja (web, app, kiosk, QR, WhatsApp, karoora nyaataa dabalatee).
Daataa Kaffaltii: Payment method type, billing address, transaction amounts, and transaction history. Full payment card numbers are processed by our PCI DSS-compliant payment processor (Stripe) and are never stored on Foodfy servers.
Kitaaba Teessoo: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
Filannoo: Daldala jaallatamu, meeshaalee qusataman, filannoo nyaataa, haala afaanii fi maallaqaa.
Reviews and Ratings: Product reviews, business ratings, delivery ratings, photos, and comments.

3.3 Michoota Daldalaa

Odeeffannoo Daldalaa: Maqaa seera qabeessa daldalaa, maqaa daldalaa, domeenii xiqqaa, adda baastuu mana daldalaa ummataa, gosa daldalaa (mana nyaataa, mana gurgurtaa, mana qorichaa, daraaraa, daldala gurgurtaa, dhiyeessaa, maqaa), teessoo qaamaan, lakkoofsa bilbilaa, iimeelii, fi URL weebsaayitii.
Ragaa Seeraa fi Faayinaansii: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Daataa Hojii: Wantoota menu, kataloogii oomishaa, gatii, sadarkaa inventarii, sa'aatii hojii, yeroo qophii, naannoo geejjibaa, fi qindeessaa tajaajilaa.
Daataa Hariiroo Maamiltootaa: Irra deddeebiin ajaja maamilaa, baasii waliigalaa, qabxii RFM (Dhiheenya, Irra deddeebiin, Maallaqa), sadarkaa marsaa jireenyaa, sadarkaa amanamummaa, haala filannoo gabaa, afaan filatamaa, mallattoo, fi yaadannoo dabalatee piroofaayilii CRM.
Daataa Hojjetaa: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: Google Place ID, sadarkaa Google, piroofaayilii miidiyaa hawaasaa (WhatsApp, Facebook), fi daataa tajaajila walitti makame (software herregaa, waltajjiiwwan geejjibaa) waliin waljijjiirame.
Daataa Firaankisaayizii: Waldaa maqaa firaankisaayizii, koodii bakka gurgurtaa, qindeessaa bakka hedduu, fi xiinxala sadarkaa maqaa.

3.4 Michoota Geejjibaa

Mirkaneessa Eenyummaa: Eenyummaa mootummaan kenne, hayyama konkolaachisummaa, galmee konkolaataa, fi ragaa inshuraansii.
Real-Time Location: Qindeessitoota GPS yeroo geejjibni sochiirra jiru ajaja hordofuu, daandii fooyyessuu, fi kaayyoo nageenyaaf haaromfame.
Performance Data: Baay’ina ajaja xumurame, ajaja dide, yeroo geejjibaa, sadarkaa argame, fi seenaa galii.
Daataa Geejjibaa Dirooniin: Michoota geejjibaa diroonii dandeettii qabaniif: haala dandeettii diroonii, gosa fiigichaa, istaatiksii geejjibaa, ramaddii DronePort, fi galmee hojii diroonii.

3.5 Michoota Naannoo

Naannoowwan Bulfaman: Sadarkaa naannoo ramadame (Naannoo, Biyya, Naannoo, Magaalaa, Naannoo), adda baastoota naannoo, fi bal’ina teessuma lafaa.
Safartuu Raawwii Hojii: Sadarkaa onboarding daldalaa, galii argamu, qabxii itti quufinsa michuu, fi safartuu guddina naannoo.
Daataa Iyyannoo: Territory applicant profile information submitted during the application and onboarding process.

3.6 Fayyadamtoota Herrega Dhaabbataa (Foodfy for Work) .

Daataa Jaarmiyaa: Maqaa seera qabeessa dhaabbatichaa, gosa qaama seera qabeessa, lakkoofsa hayyama daldalaa, lakkoofsa gibiraa, teessoo galmaa’e, odeeffannoo quunnamtii kaffaltii, fi asxaa.
Daataa Hojjetaa: Maqaa hojjetaa, iimeelii, gahee hojii (bulchaa/hogganaa/hojjetaa), kutaa hojii, wiirtuu baasii, lakkoofsa wabii hojjetaa, hafnaan boorsaa, seenaa daldala boorsaa, fi haala qaxarrii.

3.7 Investaroota

Profaayilii Invastarootaa: Haala beekamtii, filannoo invastimantii, sanadoota eenyummaa mirkaneessuu, fi seenaa qunnamtii.
Sochii Invastimantii: Dantaa invastimantii, hirmaannaa waliigaltee, maallaqa invastimantii, fi xalayaawwan kanaan walqabatan.

3.8 Fayyadamtoota NutriLife

NutriLife daataa fayyaa fi baayoomeetirii miira namaa kakaasu walitti qaba. Odeeffannoo bal’aa argachuuf kutaa 9 ilaali.

3.9 Odeeffannoo Qaama Sadaffaa irraa

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Payment processors and financial institutions for transaction verification and fraud prevention.
Public business directories and government registries for business verification and directory building.
Dhugaa Nyaataa fi kuusaawwan deetaa soorataa biroo daataa soorataa oomishaa banaa.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
API Kaartaa fi Bakkeewwan Google kan bakka, kaartaa, fi deetaa teessoo.
Xiinxala fi michoota beeksisa xiinxala tiraafikaa marsariitii fi safartuu duula.

4. Bu’uura Seeraa Adeemsa Hojii

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Performance of Contract: Processing necessary to fulfill our contractual obligations to you, including account creation, order processing, payment handling, delivery coordination, and provision of Platform features you have subscribed to or requested.
Eyyemamaa ta'uu: Processing based on your freely given, specific, informed, and unambiguous consent. This applies to: precise GPS location tracking, NutriLife health and biometric data collection (special category data), marketing communications and promotional emails, non-essential cookies and tracking technologies, and AI-powered photo analysis of meals.
Dantaa Seera qabeessa: Processing necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms. This includes: Platform security and fraud prevention, analytics and service improvement, personalized search results and recommendations (non-AI profiling), customer support and communication, and enforcement of our Terms of Service.
Dirqama Seeraa: Processing necessary to comply with applicable legal requirements, including tax and accounting regulations, anti-money laundering (AML) and know-your-customer (KYC) requirements, food safety and public health regulations, data retention mandated by law, and responses to lawful government or regulatory requests.
Vital Interest: Haala addaa keessatti, adeemsa fedhii barbaachisaa nama tokkoo eeguuf barbaachisaa ta’e, kan akka haalawwan hatattamaa alarjii nyaataa, taateewwan nageenyaa, ykn balaa fayyaa hawaasaa hatattamaa of keessaa qaban.

5. Akkaataa Odeeffannoo Keessanitti Itti Fayyadamnu

We use the personal data we collect for the following purposes:

5.1 Hojiiwwan Waltajjii Ijoo

Provide, maintain, operate, and improve the Platform and all its features and services.
Process and fulfill orders, payments, refunds, and deliveries.
Gosoota fayyadamaa hunda keessatti herrega fayyadamaa uumuu, mirkaneessuu fi bulchuu.
Hordoffii ajaja yeroo dhugaa, qindoomina geejjibaa, fi ergaa konkolaachisaa/diroonii dandeessisi.
Process Business Partner payouts and financial reconciliation.
Maallaqa maallaqaa, faayidaa, fi kaffaltii Foodfy Gold bulchuu.
Boorsaa dhaabbataa, ramaddii, fi hordoffii baasii Foodfy for Work hojjechuu.

5.2 Walqunnamtii

Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
Provide customer support and respond to inquiries through all channels (email, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Dhuunfachiisuun fi AI

Personalize your experience through AI-powered search results, business recommendations, and product suggestions.
Provide Business Partners with AI-powered tools including menu optimization, demand forecasting, automated marketing content generation, and customer analytics.
Power NutriLife features including AI meal photo analysis, nutritional calculation, and personalized dietary guidance.
AI chatbots fi deeggarsa maamilaa ofumaan dandeessisi.

5.4 Nageenya, Nageenyaa fi Ulaagaa

Hanna, miidhaa, hayyama malee argachuu, fi hojiiwwan seeraan alaa ykn miidhaa geessisan biroo adda baasuu, qorachuu fi ittisuu.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
Dirqama seeraa hojiirra jiru, ulaagaalee gibiraa, fi aangoo dambii ni kabaju.
Haala Tajaajila keenyaa fi waliigalteewwan biroo hojiirra oolchuu.

5.5 Xiinxala fi Fooyya’iinsa

Akkaataa itti fayyadama hubachuu fi amala Waltajjii fooyyessuuf xiinxala walitti qabamee fi maqaa hin beekamne gaggeessuu.
Perform A/B testing and user experience research.
Train and improve AI and machine learning models using anonymized and aggregated data.
Gabaasa odeeffannoo daldalaa fi hubannoo gabaa maddisiisuu.

6. Akkaataa Odeeffannoo Keessan Qoodna

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Fayyadamtoota Waltajjii Biroo Waliin

Michoota Daldalaa: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Michoota Geejjibaa: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Maamiltoota: Odeeffannoon Michuu Daldalaa (maqaa, teessoo, sadarkaa, menu, sa'aatii hojii) argachuu fi tartiiba dandeessisuuf Waltajjii irratti ifatti agarsiifama.

6.2 Dhiyeessitoota Tajaajilaa Waliin

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Payment processing, subscription billing, and fraud detection.
Cloudflare jedhamuun beekama: Qabiyyee kennuu, eegumsa DDoS, fi dallaa ibiddaa aplikeeshinii weeb.
Anthropic fi OpenAI: Inference moodeela AI fi barumsa maashinii amaloota AI Platform. Daataan gara dhiyeessitoota AItti ergamu haala adeemsa daataa dhaabbata isaanii jalatti kan adeemsifamu yoo ta’u, moodeelota waliigalaa isaanii leenjisuuf kan itti hin fayyadamnedha.
Deepgiraamii: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: Kaartaa, API Bakkeewwanii, xiinxala, fi tajaajila beeksisa.
Meetaa: Bulchiinsa duula beeksisaafi hordoffii jijjiirraa.
Dhiyeessitoota Bu’uuraalee Duumeessaa: Server hosting, data storage, and computing services.

6.3 Waltajjiiwwan Geejjibaa Qaama Sadaffaa Waliin

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Ida’amuu Herregaa Waliin

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Kaayyoo Seeraa fi Dambiidhaaf

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Jijjiirraa Daldalaa

Walitti makamuu, fudhachuu, irra deebiin gurmaa’uu, kiisa, gurgurtaa qabeenya, ykn daldala dhaabbataa kana fakkaatuun walqabatee, daataa dhuunfaa kee qaama argateef dabarfamuu danda’a. Daataan dhuunfaa keessan imaammata icciitii adda ta’e jalatti osoo hin seenin dura beeksisa ni kennina.

6.7 Hayyama Keessaniin

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Daataa Tursiisuu

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

Daataa Herrega Socho'aa: Retained for the duration of your account plus 30 days after account deletion request to allow for recovery.
Galmee Ajaja fi Daldalaa: Retained for a minimum of 7 years to comply with tax, accounting, and financial regulations in applicable jurisdictions.
Payment Records: Retained as required by PCI DSS standards and financial regulations, typically 7 years.
Daataa Michuu Daldalaa: Retained for the duration of the business relationship plus the legally required retention period for business records.
Daataa Fayyaa NutriLife: Retained while your NutriLife profile is active. Upon deletion request, health data is permanently deleted within 30 days, except where retention is required by law.
Daataa Maallaqa Maallaqa Warqee Foodfy: Retained for the duration of the subscription plus 3 years for billing dispute resolution.
Daataa Hojjetaa Herrega Dhaabbataa: Retained for the duration of the employee enrollment plus 1 year after removal from the Corporate Account.
Galmeewwan Walqunnamtii: Walqunnamtiin deeggarsa maamiltootaa mirkaneessa qulqullinaa fi falmii furuuf waggoota 3f qabame.
Daataa Xiinxala: Daataan xiinxala walitti qabamee fi maqaa hin beekamne namoota dhuunfaa adda baasuu waan hin dandeenyeef yeroo hin murtoofneef qabamuu danda’a.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI fi Murtee Ofiin Kennuu

Foodfy sammuu namtolchee fi adeemsa ofumaan amaloota Waltajjii hedduu irratti fayyadama. Akkaataa teknooloojiiwwan kun daataa keessan itti hojjetan irratti iftoominaaf waadaa seennee jirra.

8.1 Akkaataa AI Daataa Keessan Adeemsisu

Personalized Recommendations: Moodeelotni AI seenaa ajaja kee, amala daawwannaa, bakka, fi filannoowwan daldalaa, oomishaalee fi dhiyeessii gorsuuf xiinxalu. Adeemsi kun dantaa seera qabeessa irratti kan hundaa’edha.
Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
Raaga Fedhii: Michoota Daldalaatiif, AI fedhii tilmaamuuf daataa tartiiba seenaa, haala waqtii, taateewwan naannoo, fi daataa haala qilleensaa xiinxala. Kunis daataa daldalaa walitti qabame fayyadama.
Fooyyessi Menu: AIn daataa gurgurtaa, xiinxala dorgomtootaa, fi filannoo maamiltootaa irratti hundaa’uun sirreeffama gatii fi fooyya’iinsa menu yaada kenna. Murtoon dhumaa yeroo hunda kan murtaa’u Michuu Daldalaa dha.
Hanna Adda Baafachuu: Sirnoonni ofumaan hojjetan haala daldalaa, odeeffannoo meeshaa fi mallattoo amala xiinxaluun sochii hannaa ta’uu danda’u adda baasuu danda’u. Daldalli alaabaa ta’e xiinxaltoota namaatiin ilaalamuu danda’a.
NutriLife AI: AI qabiyyee soorataa tilmaamuuf suuraa nyaataa xiinxalee piroofaayilii fayyaa kee irratti hundaa’uun gorsa nyaataa dhuunfaa ta’e maddisiisa. Bal’ina isaaf kutaa 9 ilaali.
Gabaa Ofiin Hojjetu: AI qabiyyee gabaa, duula iimeelii, fi dhiyeessii beeksisa Michoota Daldalaa qoqqoodinsa maamiltootaa fi daataa amala irratti hundaa’uun maddisiisa.

8.2 Murtii Ofiin Hojjetu Ilaalchisee Mirgoota Keessan

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 Eegumsa Daataa AI

Daataan gara dhiyeessitoota AI qaama sadaffaa (Anthropic, OpenAI) ergamu waliigaltee adeemsa daataa dhaabbataatiin hojjetama. Daataan kee moodeelota AI isaanii kaayyoo waliigalaa leenjisuuf hin fayyadamu.
Leenjiin moodeela AI Foodfy jedhamu daataa maqaa hin beekamnee fi walitti qabame kan fayyadamtoota dhuunfaa adda hin baasne fayyadama.
Bu’aan AI carraa kan ta’ee fi akka yaada ykn tilmaamaatti kan dhiyaatu malee murtii murtaa’aa miti.

9. Daataa Fayyaa fi Baayoomeetirii (NutriLife) .

NutriLife daataa fayyaa wajjin walqabatee fi baayoomeetrikii miira namaa kakaasu kan seera iccitii hojiirra jiruun eegumsa addaa barbaadu adeemsisa. Kutaan kun akkaataa daataa kana itti qabnu ilaalchisee odeeffannoo bal’aa kenna.

9.1 Ramaddiiwwan Ragaa Fayyaa Walitti Qabamanii

With your explicit consent, NutriLife may collect and process the following categories of health data:

Physical Measurements: Ulfaatina qaamaa, dheerina qaamaa, dhibbeentaa cooma qaamaa, naannoo mudhii, naannoo jilbaa, fi body mass index (BMI).
Vital Signs: Sadarkaa guluukoosii dhiigaa, dubbisa dhiibbaa dhiigaa fi dha’annaa onnee.
Agarsiistota Akkaataa Jireenyaa: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
Odeeffannoo Nyaata: Galmee guyyaa nyaataa, suuraa nyaataa, kaalorii fi maakroonuutiriyeetii fudhachuu (pirootiinii, kaarboohayidireetii, cooma, faayibara, sukkaara, soodiyemii), maaykiroonuutiriyeetii fudhachuu (vitaamin A hanga B12, kaalsiyeemii, ayirenii, pootaasiyeemii fi kanneen biroo), gosa nyaataa fi alarjii nyaataa.
Profaayilii Fayyaa: Guyyaa dhalootaa, saala, sadarkaa sochii, galmoota fayyaa (ulfaatina qaamaa hir’isuu, dabaluu, kunuunsa), ulfaatina xiyyeeffannoo, haala fayyaa, itti fayyadama dabalataa, ulfa ykn haala harma hoosisuu.
Daataa Xiinxala AI: Suuraalee nyaataa AIn xiinxalaman, qabxii amantaa, fi tilmaama soorataa AI-maddisiifame.

9.2 Bu’uura Seeraa fi Hayyama

Daataan fayyaa fi baayoomeetirii GDPR (Keewwata 9) fi seera kanaan walgitu jalatti daataa gosa addaa jedhamuun ramadama. Daataa kana bu’uura hayyama ifa ta’e kee qofa irratti hundaa’uun kan adeemsifnu, kan yeroo NutriLife onboarding kennitu. Yeroo barbaaddetti hayyama kee ofirraa baasuu dandeessa, qindaa’inoota herrega kee keessatti NutriLife hojii irraa oolchuudhaan, kunis guyyoota 30 keessatti daataa fayyaa kee akka haqamu taasisa.

9.3 Daangaa Kaayyoo

Your NutriLife health data is used strictly for the following purposes:

Saffisa meetaabolii bu’uuraa (BMR), baasii anniisaa guyyaa waliigalaa (TDEE), fi galma kaalorii fi maakroonuutiriyeetii dhuunfaa keetii shallaguu.
Tracking your food diary entries and nutritional intake over time.
Providing AI-powered dietary suggestions and meal plan recommendations.
Adeemsa fayyaa agarsiisuu fi gara galma ibsiteetti tarkaanfachuu.

9.4 Eegumsa Daataa Cimaa

Daataan fayyaa NutriLife yeroo boqonnaa fi yeroo dabarsuutti icciitii AES-256 fi TLS 1.3 fayyadamuun icciitii ta’a.
Daataan fayyaa daataa Waltajjii waliigalaa irraa adda ta’ee kan kuufamu yoo ta’u to’annoo qaqqabummaa dabalataa qaba.
Daataan fayyaa NutriLife kaayyoowwan tajaajila NutriLife kennuu wajjin wal hin qabanneef dhaabbilee inshuraansii, hojjechiistota, beeksistoota, ykn qaama sadaffaa kamiyyuu waliin GONKUMAA HIN qoodamu.
Daataan fayyaa beeksisa irratti xiyyeeffachuuf ykn qaama sadaffaatti gurguruuf GONKUMAA HIN fayyadamu.
Foodfy keessatti daataa fayyaa argachuun hojjettootaa fi sirnoota barbaachisoo ta’an irratti hundaa’uun barbaachisummaa cimaa ta’een daangeffameera.

10. Daataa Maallaqa Maallaqa Warqee Foodfy

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Plan type, subscription status (active, trial, paused, cancelled, expired), start and end dates, trial period dates, and renewal dates.
Daataa Kaffaltii: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Fayyadama Faayidaa: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Herrega Dhaabbataa fi Daataa Hojjetaa

Foodfy for Work (Corporate Accounts) tiif, itti gaafatamummaa adeemsa daataa ni qooddama:

11.1 Hariiroo To’ataa Deetaa

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Odeeffannoo Walitti Qabame

Maqaa hojjetaa, teessoo imeelii, fi gahee Herrega Dhaabbataa keessaa (bulchaa, hogganaa, hojjetaa).
Kutaa, wiirtuu baasii, fi lakkoofsa wabii hojjetaa akka hojjechiisaan kennameetti.
Wallet balance, credit history, spending history, and refund records.
Seenaa ajaja boorsaa dhaabbatichaa fayyadamuun hojjetame, meeshaalee ajajaman fi maallaqa dabalatee.

11.3 Itti Gaafatamummaa Hojjechiisaa

Hojjechiistonni itti gaafatamummaa: (a) daataa hojjettootaa Foodfy waliin qooduuf bu’uura seera qabeessa qabaachuu; (b) waa’ee adeemsa daataa hojjettootaaf karaa Waltajjichaatiin beeksisuu; (c) gaaffii mirga daataa hojjetaa daataa hojjechiisaan to’atame waliin walqabatee deebii kennuu; fi (d) seerota hojii fi eegumsa daataa hojiirra jiran akka kabajaman mirkaneessuu.

12. Daataa Hojii Geejjibaa Dirooniin

When drone delivery services are used, the following additional data is processed:

Route and GPS Data: Daandii balalii diroonii, qabxiiwwan dabarsuu karaa bakkeewwan DronePort, qindeessaa GPS geejjibaa, fi tilmaama yeroo dhufaatii.
Daataa Michuu Geejjibaa: Michoota geejjibaa dirooniin dandeettii qabaniif: bakka yeroo dhugaa yeroo geejjibaa sochii qabu, istaatiksii geejjibaa, fi galmee hojii.
Daataa DronePort jedhamuun beekama: Safartuuwwan itti fayyadama DronePort, sagantaalee suphaa, fi haala hojii.
Daataa Geejjibaa Maamiltootaa: Precise delivery coordinates required for safe and accurate drone landing, which may be more precise than standard address-based delivery.

Daataan geejjibaa diroonii bu’uura seeraa raawwii waliigaltee fi bakka barbaachisaa ta’etti hojii geejjibaa nageenya qabuu fi gahumsa qabu eeguuf fedhii seera qabeessa ta’een kan hojjetamudha. Daataan bakka yeroo qabatamaa Michoota Geejjibaa kan adeemsifamu yeroo geejjibaa sochiirra jiru qofa.

13. Nageenya Daataa

Foodfy daataa dhuunfaa keessan eeguuf tarkaanfiiwwan teeknikaa fi jaarmiyaa bal’aa, industirii keessatti adda duree ta’an hojiirra oolcha:

13.1 Eegumsa Teeknikaa

Icciitii deetaa hunda kan qaxxaamuraa keessa jiru TLS 1.2+ fayyadamuun (HTTPS xumura Waltajjii hunda irratti dirqisiifame).
Deetaa miiraa yeroo boqonnaa icciitii AES-256 fayyadamuun icciitii gochuu.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Neetworkiin geejjibaa qabiyyee (CDN) raawwii fi nageenyaaf edge caching wajjin.
PCI DSS-compliant payment processing through Stripe, with no storage of full card numbers on Foodfy servers.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
Mirkaneessuu API mallattoolee nageenya qaban fayyadamuun saffisa daangessuu fi miidhaa adda baasuu wajjin.
Regular automated vulnerability scanning and penetration testing.

13.2 Eegumsa Jaarmiyaa

Role-based access controls ensuring employees can only access data necessary for their function.
Arkiteekcharii deetaa kireeffattoota hedduu kan kuusdeetaa biyya addaa qooduun, daataa aangoo murtii adda addaa irraa loojikiidhaan adda baafamuu mirkaneessuu.
Waliigaltee adeemsa daataa dhiyeessitoota tajaajila qaama sadaffaa hunda waliin.
Regular security awareness training for all personnel with access to personal data.
Hojimaata deebii taateewwanii fi garee nageenyaa of kenne.
Gochaalee daataa xiqqeessuu: daataa kaayyoo ibsameef barbaachisaa ta’e qofa walitti qabna.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Dabarsa Daataa Idil-addunyaa

Foodfy biyyoota 250+ keessatti bu’uuraalee misoomaa addunyaa fi neetworkii Territory Partner isaatiin hojjeta. Daataan dhuunfaa kee gara biyyoota biyya jiraattota keetiin alatti biyyoota birootti dabarfamuu fi hojjetamuu danda’a. Yeroo daataa dhuunfaa sadarkaa idil-addunyaatti dabarsinu, daataa keessan eegumsa akka argatu mirkaneessuuf eegumsa barbaachisaa ta’e hojiirra oolchina:

Standard Contractual Clauses (SCCs): Jijjiirraa EEA/UK irraa gara biyyoota murtii gahaa hin qabneetti taasifamuuf, Keewwata Waliigaltee Istaandardii Komishinii Awurooppaatiin mirkanaa’e fayyadamna.
Waliigalteewwan Adeemsa Daataa: Dhaabbileen tajaajila qaama sadaffaa bakka keenya bu’anii daataa dhuunfaa hojjetan hundi waliigalteewwan adeemsa daataa bal’aa kanneen dirqama eegumsa daataa, ulaagaalee nageenyaa, fi eegumsa dabarsuu daangaa qaxxaamuraa of keessatti qabataniin kan hidhamanidha.
Daataa Biyyaa Addaa Qooduun: Arkiteekchariin keenya kireeffattoota hedduu shaardiiwwan kuusdeetaa biyya adda ta’an fayyadama, kana jechuun daataa hojii naannoo teessuma lafaa Naannoo dhimmi ilaallatu keessatti ykn naannoo isaatti kuufamee adeemsifama, kunis hojii guyyaa guyyaadhaaf jijjiirraa daangaa qaxxaamuraa xiqqeessa.
Murtii Gahumsaa: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Mirga Dhuunfaa Keessan

Bakka jirtu irratti hundaa’uun daataa dhuunfaa kee ilaalchisee mirga adda addaa qabda. Foodfy fayyadamtoota addunyaa maraaf mirgoota kana kabajuuf waadaa galeera:

15.1 Mirgoota Waliigalaa

Regardless of your location, all Foodfy users may:

Argachuu: Request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
Sirreeffama: Request correction of inaccurate, incomplete, or outdated personal data. You can update most information directly through your account settings.
Haquu: Request deletion of your personal data, subject to legitimate retention requirements (legal obligations, dispute resolution, fraud prevention).
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Mormii: Daataan dhuunfaa keessanii kaayyoo gabaa kallattiif akka hojjetamu mormuu. Gaaffii filannoo keessaa bahuu hunda hatattamaan ni raawwanna.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Herrega Haquu: Request complete deletion of your account and associated personal data. Account deletion requests are processed within 30 days.

15.2 Akkaataa Mirga Keessan Itti Fayyadamtan

You may exercise your rights by:

Bulchiinsa deetaa of-tajaajilaaf, jijjiirama filannoo, fi haquu herregaatiif qindaa'inoota herrega keetii argachuu.
Gaaffii keessan waliin Ofisara Eegumsa Daataa keenyaa [email protected] irratti iimeelii erguu.
Gaaffii iccitii waliigalaa argachuuf [email protected] iimeelii erguu.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Mirga Dhuunfaa Naannoo

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Naannoo Diinagdee Awurooppaa fi Yunaayitid Kingidam (GDPR / UK GDPR) .

Yoo EEA ykn UK keessatti argamte, Dambii Eegumsa Odeeffannoo Waliigalaa jalatti mirga dabalataa armaan gadii qabda:

Daataa Socho'uu: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Murtee Ofiin Kennuu: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
Ofisara Eegumsa Daataa: Gaaffii GDPR wajjin walqabatu kamiifuu DPO keenya [email protected] qunnamuun ni danda’ama.

16.2 Kaalifoorniyaa, Yunaayitid Isteetis (CCPA / CPRA) .

Yoo jiraataa Kaalifoorniyaa taate, Seera Dhuunfaa Fayyadamtootaa Kaalifoorniyaa (akka Seera Mirga Dhuunfaa Kaalifoorniyaatiin fooyya’etti) jalatti mirga armaan gadii qabda:

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose for collecting, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of your personal information, subject to statutory exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: Foodfy odeeffannoo dhuunfaa keessan hin gurguru. Beeksisa amala haala qaxxaamuraadhaaf hayyama keessan malee odeeffannoo dhuunfaa hin qoodnu.
Right to Limit Use of Sensitive Personal Information: Request limitation of the use and disclosure of sensitive personal information to what is necessary for the purposes specified.
Loogii Malee: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Ji’oota 12 darban keessatti odeeffannoo dhuunfaa akka CCPA/CPRA ibsutti hin gurgurre.

16.3 Biraazil (LGPD) .

Yoo Biraazil keessatti argamtan, mirga Lei Geral de Protecao de Dados (LGPD) jalatti mirga qabdu, kanneen akka: adeemsa mirkaneessuu, argachuu, sirreessuu, maqaa dhoksuu, socho’uu, daataa hayyamaan adeemsifame haquu, odeeffannoo waa’ee qooduun, fi mirga Autoridade Nacional de Protecao de Dados (ANPD) irratti iyyachuu dabalatee.

16.4 Eeshiyaa-Paasifiik (PDPA fi Seerota Walgitu) .

Yoo naannoowwan Seera Eegumsa Odeeffannoo Dhuunfaa ykn seera kanaan walgitu qaban (Singaapoor, Taayilaandi, fi biyyoota Eeshiyaa-Paasifiik biroo dabalatee), daataa dhuunfaa kee akka seera naannoo hojiirra jiruun kennameen argachuu, sirreessuu, haquu, daangessuu fi sochoosuuf mirga qabda. Bakka barbaachisaa ta’etti hayyama argachuu fi hojiiwwan adeemsa daataa beeksisa iftoomina qabu kennuu dabalatee, ulaagaalee PDPA hojiirra jiran eeguun daataa keessan ni hojjenna.

16.5 Baha Giddugaleessaa fi Kaaba Afrikaa

Fayyadamtoota UAE, Saudi Arabia, fi aangoo MENA biroo keessa jiraniif, dambiiwwan eegumsa daataa hojiirra jiran kanneen akka labsii-Labsii Federaalaa UAE kan Eegumsa Daataa Dhuunfaa, Seera Eegumsa Daataa Dhuunfaa Sa’uudii Arabiyaa, fi bu’uuraalee naannoo walqixa ta’an ni kabajna. Kunis bakka barbaachisaa ta'etti ulaagaalee naannoo deetaa dabalata.

16.6 Aangoowwan Murtii Biroo

Foodfy naannoolee nuti hojjennu hunda keessatti seera eegumsa daataa eeguuf waadaa galeera. Yoo aangoo murtii keessan ulaagaalee eegumsa daataa addaa armaan olitti hin tarreeffamne qabaate, maaloo odeeffannoo waa’ee akkaataa mirga keessan seera naannoo keessanii jalatti eegnu argachuuf [email protected] qunnamaa.

17. Beeksisa Cabsa Daataa

Yoo sarbamni daataa dhuunfaa mirgaa fi bilisummaa keessaniif balaa fidu, Foodfy:

Akkaataa GDPR keewwata 33 fi tumaalee kanaan walgitan aangoo murtii biroo keessatti barbaadamuun, cabsa kana erga beekee sa’aatii 72 keessatti qaama to’annoo dhimmi ilaallatu beeksisuu.
Namoota dhibee kanaan miidhaman yeroo cabsichi mirgaa fi bilisummaa isaanii irratti balaa guddaa fiduu malu, akkuma GDPR keewwata 34 fi tumaalee kanaan walgitan barbaadamutti, osoo hin tursiisin beeksisuu.
Provide details of the nature of the breach, the categories and approximate number of data subjects and records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.
Dhugaa, bu’aa, fi tarkaanfiiwwan sirreeffamaa fudhataman dabalatee, cabsa daataa dhuunfaa hunda akkaataa galmee cabsuu keessoo keenyaatiin galmeessi.

Yoo daataa keessan balaadhaaf saaxilameera jettanii amantan, maaloo hatattamaan [email protected] qunnamaa.

18. Daa’immanii fi Daa’imman umuriin isaanii hin geenye

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Hayyama warraa ykn guddiftuu malee osoo hin beekin daa’ima ulaagaa umurii hojiirra jiruu gadi ta’e irraa daataa dhuunfaa walitti qabnee akka jirru yoo beekne, odeeffannoo sana sirna keenya irraa haquuf tarkaanfii hatattamaa ni fudhanna. Yoo odeeffannoo daa’ima tokko irraa walitti qabneerra jettanii amantan, maaloo hatattamaan [email protected] irratti nu qunnamaa.

19. Walitti Hidhamiinsaa fi Tajaajila Qaama Sadaffaa

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Jijjiirama Imaammata Dhuunfaa Kanaa

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
Jijjiirama meeshaa akkaataa daataa keessan itti adeemsifnu irratti dhiibbaa guddaa geessiseef, jijjiiramni sun hojiirra ooluu isaa yoo xiqqaate guyyoota 30 dura iimeeliidhaan isin beeksifna.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Nu Qunnamaa

Imaammata Dhuunfaa kana, daataa dhuunfaa keessanii, ykn gochaalee eegumsa daataa keenyaa ilaalchisee gaaffii, yaaddoo ykn gaaffii yoo qabaattan, karaalee armaan gadiitiin nu qunnamaa:

Ofisara Eegumsa Daataa: [email protected]
Privacy Inquiries: [email protected]
Security Issues: [email protected]
Deeggarsa Waliigalaa: [email protected]
Weebsaayitii: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.