Terms of Service

1. Thuhmahruai

Welcome to Foodfy ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of the Foodfy platform, including our website at foodfy.ai, mobile applications for iOS and Android, application programming interfaces (APIs), merchant dashboards, point-of-sale systems, kitchen display systems, website and mobile app builders, AI-powered tools, drone delivery infrastructure, and all related services, features, content, and functionality (collectively, the "Platform").

Account i siam emaw, i access emaw, Platform-a hmun eng emaw i hman hian, heng Terms, kan Privacy Policy, leh kan Cookie Policy-te hi i chhiar a, i hrethiam a, i zawm tih i pawm tih i pawm a ni. Pawl aiawha Platform i hman chuan, chu pawl chu heng Terms-a inzawm tir theihna thuneihna i nei tih i entir a, i tiam bawk.

Heng Terms te hi i pawm loh chuan Platform hi i lut tur a ni lo va, i hmang tur a ni lo.

2. Thuhmahruai

Throughout these Terms, the following definitions apply:

Dawhsan: The Foodfy website, mobile applications, APIs, merchant dashboards, embedded tools (POS, KDS, website builder, app builder, ScreensCaster), AI services, drone delivery network, and all associated services, features, and infrastructure operated by Foodfy.
User hmangtu: Mimal emaw, entity emaw eng hna pawha Platform-a lut emaw, hmang emaw, Customer, Business Partner, Delivery Partner, Territory Partner, Corporate Account, Investor, leh Influencer te pawh a tel.
Dawrtu: Mimal pakhatin Platform hmanga Business Partners hnen atanga thil leh service hrang hrang browse, discover, order, emaw lei nan a hmang a, chutah chuan web, mobile app, QR code, self-service kiosk, emaw third-party delivery integration hmangin a tel a ni.
Sumdawnna lama thawhpui a ni: Restaurant, grocery store, pharmacy, pangpar dawr, retail store, supplier, brand, dark kitchen, emaw sumdawnna hmun dang emaw, Platform-a thil siam emaw service emaw list-a dah, Foodfy technology hmanrua hmang emaw, Foodfy marketplace-a tel emaw chuan.
Delivery Partner a ni: Platform kaltlanga delivery service pe thin mimal emaw entity emaw, traditional vehicle-based delivery hmang emaw, Foodfy drone delivery network kaltlangin emaw pawh nise.
Territory Partner: Mimal emaw entity emaw, Foodfy hnathawhna hmun ruat chhunga enkawltu, level panga zinga pakhata thawk: Region Head, Country Head, State Head, City Head, emaw Area Head.
Corporate Account ah a awm a: Foodfy for Work-a inziak lut pawl pakhat, a hnathawkte hnena pre-funded digital wallet, group ordering, leh Platform-a expense management hmanga ei tur hamthatna pe thin.
Foodfy Rangkachak a ni: The Platform subscription membership program that provides Customers with benefits including free delivery, order discounts, priority support, and other premium features.
NutriLife a ni: The Platform health and nutrition tracking service that enables users to log meals, track calories and macronutrients, record biometric data, and receive AI-powered nutritional guidance.
AI Services te a ni: Platform kaltlanga artificial intelligence leh machine learning feature pek zawng zawng, Foodfy AI Hub, chatbots, menu optimization, demand forecasting, automated marketing, nutritional analysis, leh AI hmanga customer support te pawh a tel.
DronePort ah a awm a: Foodfy drone delivery network chhunga physical location ruat, drone hmanga delivery relay point atana hman, Foodfy nena inremna hnuaia host-te enkawl.
Lungawi: Platform kaltlangin thuziak, thlalak, graphics, thlalak, audio, video, data, software, information leh thil dang siam chhuah zawng zawng.
User Content: Platform kaltlanga User-te’n an thehluh, an post emaw, an thawn chhuah emaw content, data, text, image, review, ratings, emaw thil dang eng pawh.

3. Dil theihna

To access or use the Platform, you must meet all of the following requirements:

Kum 18 aia tlem lo, emaw, i ram chhunga legal majority kum, a sang zawk emaw ni rawh.
Contractual agreement nghet tak siam theihna dan anga theihna leh thuneihna nei.
Provide accurate, current, and complete information during the registration process and maintain the accuracy of such information.
Platform atanga suspend, paih, emaw, a tawp thlenga khap emaw an ni lo.
Platform hmanna hian tualchhung, ram pum, emaw, ram pawn dan hman tur a bawhchhiatna hmuna awm emaw, a chhunga cheng emaw ni lo tur a ni.
Business Partner anga inziak lut i nih chuan i sumdawnna kalpui tur leh i ram chhunga thil siam emaw service emaw hralhna atana mamawh license, permit leh regulatory approval tul zawng zawng nei vek tur a ni.

Platform i hman hian eligibility requirement zawng zawng i tlin tih i entir a, i tiam bawk. Foodfy hian engtik lai pawhin i eligibility chu a finfiah theihna a nei a, heng thilte hi a tlin loh chuan access hnial emaw, tihtawp emaw theihna a nei bawk.

4. Account Registration leh Security chungchang

To access certain features of the Platform, you must create an account. When you register, you agree to:

Provide truthful, accurate, and complete registration information, including your legal name, valid email address, and phone number.
Password nghet tak siam la, i login credentials thuruk khauh tak vawng reng rawh.
Two-factor authentication (2FA) a awm hunah enable theih a ni a, a bik takin Business Partner, Territory Partner, leh administrative account-te tan.
Notify Foodfy immediately at [email protected] if you become aware of any unauthorized access to or use of your account.
I account hnuaia thil thleng zawng zawngah mawhphurhna pumhlum pawm la, i phalna i pek emaw phal loh emaw pawh nise.
I account credentials chu mi dang hnenah share loh emaw, mimal tam takin account pakhat hman phalsak emaw loh tur, account type-in chiang taka user tam tak a phal loh chuan (e.g., Business Partner staff accounts).

Foodfy chuan heng Terms bawhchhiaa hman a nih nia kan rin, bumna thila inhnamhnawih emaw, Platform emaw User dangte tana security risk thlen thei account eng pawh chu tihtawp emaw, tihtawp emaw theihna a nei.

5. Platform-a rawngbawlna hrang hrang

5.1 Customer te tan

Foodfy hian technology platform a pe a, chu chuan Customer te chu local business te nen vertical hrang hrangah a thlunzawm a, chung zingah chuan restaurant, grocery store, pharmacy, pangpar dawr, leh retail store te pawh a tel. Discovery, ordering, payment, leh delivery process te kan ti awlsam hle. Foodfy hian technology intermediary angin hna a thawk a, Business Partners-in an list product emaw service emaw hralhtu, siamtu, petu a ni lo. Business Partner tinte hian an thilpekte quality, safety, legality, accuracy, leh tihhlawhtlinna kawngah anmahni chauhin mawhphurhna an nei a ni.

Customer-te chuan Foodfy website, mobile application, QR code table ordering, hmun telna hmuna self-service kiosk, leh integrated third-party delivery platform hmanga Platform hi channel hrang hrang hmangin an lut thei a ni.

5.2 Sumdawnna lama thawhpui te tan

Foodfy hian Business Partners te chu an hnathawh dan digitize leh optimize tura duan technology suite kimchang tak, all-in-one a pe a ni. Hei hian a huam a, mahse a huam chin erawh a ni lo: cloud point-of-sale (POS) system, kitchen display system (KDS), menu leh inventory management, loyalty program hmanga customer relationship management (CRM), AI hmanga analytics leh demand forecasting, website leh mobile app siamtu, digital signage (ScreensCaster), event leh ticketing management, reservation leh host station, procurement management, document vault, employee leh HR management, expense tracking, accounting integration, omnichannel messaging (WhatsApp, SMS, email), advertisement leh marketing automation, influencer management, customer survey, self-service kiosk software, QR code ordering, delivery platform integration, payment terminal integration, leh franchise enkawl dan te a ni.

Business Partner te hian an customer data, order history, leh Platform kaltlanga business analytics siam te chu an nei kim vek a ni. Foodfy hian Business Partner data hi a nei tih a sawi lo va, data export leh portability atana hmanrua a pe bawk.

5.3 Delivery Partner te tan

Delivery Partners hi independent contractor angin an thawk a, Foodfy hnathawk, agent, aiawh an ni lo. Foodfy hian delivery request, route optimization, leh order tracking te awlsam zawka siam theihna tur technology platform a pe a ni. Foodfy leh Delivery Partners inzawmna tur thuthlung bikte chu Delivery Partner Agreement hranah tarlan a ni a, chu chu delivery tih hmain pawm a ngai a ni.

Delivery Partners te chauh hian insurance dik tak, licenses dik tak, leh an thuneihna chhunga transportation leh delivery dan hman tur zawng zawng zawm vek tur an ni.

5.4 Territory Partner-te tan

Territory Partners manage Foodfy operations within designated geographic areas under the terms of a separate Territory Partner Agreement. Territory Partners operate at one of five hierarchical levels: Region Head, Country Head, State Head, City Head, or Area Head. Each level carries specific responsibilities, performance obligations, and profit-sharing arrangements as detailed in the applicable Territory Partner Agreement.

Territory Partner positions are subject to availability, performance review, and compliance with Foodfy operational standards. Foodfy reserves the right to modify territory boundaries, reassign territories, or terminate Territory Partner agreements in accordance with the applicable agreement terms.

5.5 Corporate Accounts (Hnathawh tur atana Foodfy) tan .

Organizations enrolled in Foodfy for Work receive access to corporate meal management tools, including pre-funded employee digital wallets, group ordering capabilities, expense tracking and reporting, and integration with HR systems. Corporate Account administrators are responsible for managing employee access, funding allocations, and ensuring compliance with their organization internal expense policies.

5.6 Investor te tan

The Platform provides features for accredited investors to explore investment opportunities in the Foodfy ecosystem, including direct investment in Foodfy, DronePort infrastructure, and related ventures. All investment activities are subject to applicable securities laws and regulations. Investment features on the Platform do not constitute financial advice, and Users should consult qualified financial advisors before making investment decisions. Access to investment features may require additional identity verification and accreditation checks.

5.7 Influencer-te tan

The Platform provides tools for content creators and influencers to collaborate with Business Partners on promotional campaigns. Influencer activities are governed by the Influencer Program Terms and must comply with all applicable advertising disclosure laws and regulations, including requirements to clearly disclose sponsored content and material connections.

6. Order leh Pawisa pek dan

When you place an order through the Platform, the following terms apply:

You agree to pay the full price for all items ordered, including the listed product price, applicable taxes, service fees, delivery charges, and any gratuity you choose to add.
Product prices are set independently by Business Partners. Foodfy does not mark up product prices and does not control the pricing decisions of Business Partners.
Payment is processed securely through our PCI DSS-compliant third-party payment processors, including Stripe. Foodfy does not store your full payment card number, CVV, or other sensitive payment credentials on our servers.
Orders are subject to acceptance by the Business Partner. A Business Partner may decline an order due to capacity constraints, inventory unavailability, operating hours, delivery distance, or other legitimate reasons.
Order confirmation chuan tihhlawhtlin a nih tur thu a tichiang lo. Product hralhna contract hi nang leh Business Partner inkarah a ni a, nang leh Foodfy inkarah a ni lo.
Refund and cancellation policies vary by Business Partner, order type, and the stage of order processing. Refund requests are evaluated on a case-by-case basis considering factors such as the reason for the request, time elapsed, and order status.
Foodfy for Work corporate wallet hmanga order siam tan chuan i employer-funded wallet balance atanga i pek tur chu lak chhuah a ni. Corporate wallet terms hi Foodfy leh i employer inremna angin a innghat a ni.
Tips and gratuities are voluntary and are passed through to Delivery Partners or Business Partner staff in full. Foodfy does not retain any portion of tips.

7. Platform Fees pek tur a ni

Foodfy hian Business Partners te hnenah a technology leh marketplace service hmanna atan platform fee a chawi thin. Fee structure hi langtlang leh inelna nei thei tura duan a ni:

Foodfy marketplace kaltlanga order siamte chu marketplace platform fee hi order value aṭanga 10% aia tam lo tura tih a ni.
Foodfy technology hmanga mahni direct order (mahni branded website emaw Foodfy-a siam app kaltlangin) te chuan an Business Partner Agreement-a tarlan angin platform fee tihhniam an ni.
AI Services hi pay-as-you-go credit system hmanga bill a ni. AI credit hi lei lawk a ni a, hman dan azirin hman a ni. Credit man leh consumption rate hi AI Services pricing page-ah tarlan a ni a, hriattirna pek hmasak a nih chuan update theih a ni.
Foodfy Gold subscription fee hi Section 8-a tarlan angin subscribing Customer-te hnenah lak a ni.
Foodfy for Work corporate account fee hi a awm chuan corporate services agreement hran siamin a thunun a ni.

Customer te chu checkout-a man tarlan aia tam platform fee lak a ni lo. Fee, charge leh chhiah hman tur zawng zawng chu order confirm hmain chiang takin itemized vek a ni.

8. Foodfy Gold Membership neih theihna tur a ni

Foodfy Gold hi paid subscription membership program a ni a, Customer te tan premium benefits a pe thin a ni. Foodfy Gold i subscribe hian a hnuaia thute hi i pawm tihna a ni:

8.1 Subscription leh Billing chungchang

Foodfy Gold subscription hi a lei huna thlan chhuah angin recurring basis (thla tin emaw kum tin emaw) bill a ni. Renewal date hmaa i cancel loh chuan billing period tawp apiangin i subscription chu a renew nghal vek ang.
Payment is processed through Stripe. By subscribing, you authorize Foodfy to charge your designated payment method for the subscription fee at each renewal period.
Subscription prices may change with at least 30 days advance notice. Price changes will take effect at the start of your next billing cycle following the notice period.

8.2 Hlawkna a awm

Foodfy Gold hlawkna zingah hian free emaw discounted emawa delivery, order-a percentage discount, priority customer support, feature thar hmuh hmasak, leh exclusive promotion te a tel thei. Hlawkna bik chu plan tier leh geographical availability a zirin a inang lo.
Benefits hi Foodfy Platform kaltlanga order eligible-te tan chauh hman a ni a, order value tlem ber, participating Business Partner awm theihna, leh a tarlan angin condition dangte a innghat a ni.
Foodfy hian subscriber-te hnena hriattirna tling tak pein hlawkna bikte chu siam danglam, tihpun, tihbo theihna a nei.

8.3 Trial Hun chhung

Foodfy hian Foodfy Gold subscriber tharte tan free emaw discounted emaw trial period a pe thei ang. Trial period tawp lamah chuan i subscription chu trial period tawp hmaa i cancel loh chuan chutih laia rate hman mek angin paid subscription-ah a inthlak nghal vek ang. Account khatah trial vawi khat chauh i hmang thei.

8.4 Cancel leh Refund te

You may cancel your Foodfy Gold subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period, and you will retain access to Gold benefits until that date.
Partial billing period atan prorated refund pek a ni lo. Trial period chhunga i cancel chuan charge i dawng lovang.
Heng Terms hmansual, bumna, emaw bawhchhiatna kan hmuh chuan Foodfy chuan Gold membership tihtawp emaw, tihtawp emaw theihna a nei.

8.5 Account tihkhawtlai dan tur

Foodfy Gold membership hi mimal leh transfer theih loh a ni. Account share, hralh leh, sumdawnna atana Gold benefits hman hi khap tlat a ni a, membership chu refund awm lovin tihtawp nghal theih a ni.

9. Hnathawh tur atana Foodfy (Corporate Accounts) .

Foodfy for Work hian pawl hrang hrangte chu Platform kaltlangin an thawktute hnenah chaw ei tur hamthatna a pe thei a ni. A hnuaia thumalte hi hman tur a ni:

Corporate Account terms, pricing, wallet funding schedule, leh allocation limit te pawh hi Foodfy leh enrolling organization inkara Foodfy for Work Agreement hran siamin a thunun a ni.
Corporate Account administrator te hian hnathawk sawm leh enkawl te, allocation amounts leh frequency te siam te, hman dan enfiah te, an organization internal policy zawm a nih leh nih loh enfiah te an ni.
Employee wallet balance hi employer-in a funding a, Platform-a thil lei theihna tur chauh hman theih a ni. Wallet balance hi transfer theih loh a ni a, cash anga lakchhuah theih a ni lo va, Corporate Account Agreement-a tarlan angin a tawp thei bawk.
Foodfy hian hnathawkte personal data (hming, email, department, cost center) chu hnathawhna hmun (data controller) aiawhin data processor angin a process a ni. A chipchiar zawk chu kan Privacy Policy-ah tarlan a ni.
Hnathawktu pakhatin pawl a chhuahsan emaw, Corporate Account atanga paih emaw a nih chuan an wallet balance chu pawl hnenah pek kir leh a ni. Personal account functionality la awm chu a nghawng lo.

10. NutriLife Hriselna leh Ei leh In lama rawngbawlna

NutriLife is a health and nutrition tracking feature available through the Platform. By using NutriLife, you acknowledge and agree to the following:

10.1 Damdawi lam Service ni lo

NutriLife is a wellness and informational tool only. It is NOT a medical device, medical service, or substitute for professional medical advice, diagnosis, or treatment. The nutritional information, calorie calculations, macro and micronutrient tracking, AI-powered dietary suggestions, and health insights provided by NutriLife are for general informational purposes only. You should always consult a qualified healthcare professional before making dietary changes, starting a fitness program, or making decisions about your health.

10.2 Hriselna leh Biometric Data

NutriLife may collect and process sensitive health-related data, including but not limited to: body weight, body fat percentage, blood glucose levels, blood pressure, heart rate, sleep patterns, hydration levels, mood, energy levels, stress levels, digestive health indicators, waist and hip measurements, and BMI. This data is classified as special category data under applicable privacy regulations. By using NutriLife, you provide explicit consent for the collection and processing of this data as described in our Privacy Policy.

10.3 AI hmanga thlirletna

NutriLife uses artificial intelligence to analyze food photos, estimate nutritional content, generate personalized meal plans, and provide dietary recommendations. AI analysis is probabilistic and may not be perfectly accurate. Confidence scores are provided where available, but you should not rely solely on AI-generated nutritional data for medical or critical dietary decisions.

10.4 Data dik leh dik loh

Nutritional data sourced from third-party databases (including Open Food Facts) is provided "as is" and may contain inaccuracies. Foodfy makes reasonable efforts to maintain data quality but does not guarantee the accuracy, completeness, or timeliness of nutritional information.

11. AI hmanga tihchak theihna

The Platform integrates artificial intelligence and machine learning capabilities across multiple features. By using AI-powered features, you acknowledge and agree to the following:

11.1 AI-in a siam chhuah Content

AI Services hian text, image, suggestion, analytics, prediction leh recommendation te a siam thei a ni. AI hmanga siam zawng zawng hi hriattirna leh tanpuina atan chauh pek a ni. AI outputs hi a dik lo, a kim lo, a hmanlai tawh lo pawh a ni thei. AI-in a siam content eng pawh enfiah, finfiah leh tih tur leh tih loh tur thutlukna siam chu nangmah chauhin i mawhphurhna a ni.

11.2 Automated Thutlukna siam

Platform feature thenkhat chuan automated processing hmangin personalized experience an pe a, chung zingah chuan search result ranking, restaurant leh product recommendation, Business Partners te tana dynamic pricing suggestion, demand forecasting, leh fraud detection te pawh a tel. Kan Privacy Policy-a chipchiar taka tarlan angin, i chunga nghawng lian tak nei, automated processing hmang chauha thutlukna siamte chu mihringte enfiahna dil theihna i nei a ni.

11.3 AI Credit leh Billing chungchang

Business Partner te hian pay-as-you-go credit system hmangin AI Services hi an hmang thei a ni. AI credit hi prepaid a ni a, non-refundable (danin a phut loh chuan), a lei huna tarlan angin a tawp thei bawk. Credit consumption rate hi feature hrang hrangah a inang lo a, AI Services documentation-ah chipchiar takin tarlan a ni. Foodfy hian credit pricing leh consumption rates te chu hriattirna pek hmasak phawt chuan tihdanglam theihna a nei.

11.4 Third-Party AI pe chhuaktute

Foodfy AI Services hi a then chu third-party provider ten an thawk a, Anthropic leh OpenAI te pawh an tel. AI features i hman dan hi heng provider te hman dan tur pawmtlak dan hnuaiah a awm a ni. Foodfy hian AI features hi third-party infrastructure-a innghat a nih avangin tihtawp loha hman theihna tur a tichiang lo.

11.5 A tihkhawtlai theihna

Foodfy chuan AI output te hi error awm lo, thil tum bik atana tha, bias awm lo a nih thu a sawi lo. AI model-te hi historical data-a training an ni a, emerging trends, local preferences, emaw mimal dinhmunte chu an account lo thei. Sumdawnna chungchanga thutlukna siam chu AI-in a siam rawtna chauh a ni tur a ni lo.

12. Drone hmanga thawn chhuah theihna

Foodfy hian hybrid drone delivery network a kalpui a, hei hian traditional vehicle-based delivery leh autonomous leh semi-autonomous drone delivery te a thlunzawm a ni. Drone delivery service i hman emaw, i dawn emaw hian a hnuaia mite hi i pawm tihna a ni:

12.1 Service awm dan tur

Drone delivery hi regulatory approval hmuh tawhna hmun ruat bik leh DronePort infrastructure kalpui mekna hmunah chauh pek theih a ni. Khaw lum leh vawt, thlawhna khapna, dan siam danglam, enkawl hun tur, leh hnathawh theihna te avang hian a awm theihna a tlem thei. Foodfy hian engtik lai pawhin hriattirna tel lovin drone delivery chu traditional delivery method hmanga thlak theihna a nei.

12.2 Delivery dan tur

Drone delivery-ah hian DronePort hmun hrang hrang kaltlangin multi-leg relay system hman a ni. Delivery hmun tur dik tak i pe tur a ni a, delivery area ruat chu thlen theih, daltu awm lo, drone landing atan a him tih i enfiah tur a ni. Delivery information dik lo, delivery zone tihkhawtlai, emaw kan thunun theih loh dinhmun avanga delivery tihkhawtlai emaw, a hlawhchham emaw chuan Foodfy hian mawhphurhna a nei lo.

12.3 Hriselna leh dan siam

Drone kalpui zawng zawng hian operating jurisdiction tina aviation regulation leh safety standard hman turte a zawm vek a ni. Drone, DronePort hmanrua, emaw delivery kalpui mek engmah tihbuai loh, tihbuai loh tur, tihdanglam loh turin i inrem a ni. Drone hmanga hnathawhna hmuna inrawlh chu aviation dan bawhchhiatna a ni thei a, account tihtawp nghal a ni ang a, thuneitute hnenah refer nghal a ni ang.

12.4 DronePort Host Thuthlung hman dan tur

DronePort infrastructure host tu mimal leh pawlte chu DronePort Host Agreement hrang hrang hnuaiah an thawk a, chu chuan installation, maintenance, revenue sharing, insurance, leh operational requirements te a thunun a ni. DronePort host terms hi heng General Terms of Service hian a huam lo.

13. Territory Partner Programme siam a ni ang

The Foodfy Territory Partner Program enables entrepreneurs to manage Foodfy operations within designated geographic areas. By participating in the Territory Partner Program, you agree to the following:

Territory Partners operate under a separate Territory Partner Agreement that defines the scope of the territory, performance expectations, profit-sharing arrangements, and operational standards.
Territory assignments are non-exclusive unless expressly stated otherwise in the Territory Partner Agreement. Foodfy reserves the right to operate directly or through other partners in any territory.
Territory Partners must meet minimum performance benchmarks, adhere to Foodfy brand guidelines, and maintain professional conduct in all interactions with Business Partners, Customers, and the public.
Territory Partners are independent contractors and are not employees, franchisees, or agents of Foodfy. Nothing in the Territory Partner Agreement creates an employment, franchise, joint venture, or agency relationship.
Foodfy hian territory boundary a siam danglam thei a, territory level hrang hrangte hierarchy a siam danglam thei a, Territory Partner agreement te chu a hman tur agreement-a tarlan angin a titawp thei bawk.

14. Sumdawnna lama claiming

Foodfy hian kan hnathawhna hmun hrang hranga tualchhung sumdawnna hrang hrangte directory kimchang tak a nei a. I sumdawnna chu kan directory-ah a awm tawh a nih chuan kan verification process hmangin i sumdawnna profile chu i claim thei ang. Business profile i claim hian a hnuaia mite hi i pawm tihna a ni:

You must be the legal owner, authorized officer, or duly authorized representative of the business to initiate a claim.
The claiming process requires identity verification, proof of business ownership (such as trade license, business registration, or equivalent documentation), and may include phone or email verification.
Foodfy chuan claim eng pawh chu lungawithlak taka finfiah theih loh, emaw, chu claim chu bumna emaw, phalna nei lo emaw a nih rin theihna tur chhan mumal kan neih chuan hnial, hlih emaw, tihdanglam emaw theihna a nei.
Once a business is claimed, you assume responsibility for the accuracy of all business information displayed on the Platform, including business name, address, operating hours, menu, pricing, and contact details.

15. Website leh Mobile App siamtu

Foodfy hian Business Partner te hnenah custom-branded website leh mobile application siamna tur hmanrua a pe a ni. Website Builder emaw Mobile App Builder emaw i hman hian a hnuaia mite hi i pawm tihna a ni:

You are solely responsible for all content published on your Foodfy-built website or mobile application, including text, images, product listings, pricing, and promotional materials.
Your website and mobile application must not contain content that is illegal, infringing, defamatory, fraudulent, misleading, or violative of any applicable law or regulation.
Foodfy siam website nena inzawm custom domain te chu i ta a ni reng. Foodfy hian DNS configuration assistance a pe a, mahse domain registration, renewal, leh inhnialna a awm lo.
Foodfy App Builder hmanga mobile application siamte chu Apple (App Store) leh Google (Google Play) te app store policy hnuaiah a awm a ni. I app content chu app store guidelines hman tur zawng zawng a zawm vek theih nan i mawhphurhna a ni.
Foodfy hian heng Terms, dan hman tur, emaw third-party rights bawhchhia website emaw mobile application emaw chu hriattirna pe hmasa emaw, hriattirna tel lo emaw chuan a paih thei a, a titawp thei bawk.

16. Thil thleng leh Ticketing

The Platform provides tools for Business Partners to create, manage, and sell tickets to events. The following terms apply to event ticketing:

Event buatsaihtute (Business Partners) chauh hian Platform-a tarlan event-te ruahmanna, tihhlawhtlin leh tihhlawhtlinna kawngah mawhphurhna an nei a ni. Foodfy hian technology facilitator angin hna a thawk a, eng event pawh buatsaihtu, producer leh co-host a ni lo.
Ticket purchases are final and subject to the refund and cancellation policy set by each event organizer. Foodfy is not liable for event cancellations, postponements, changes, or the quality of the event experience.
Event buatsaihtute chuan an ram chhunga event licensing, himna, theihna, leh dan anga thil tul zawng zawng zawm vek tur a ni.
Ticket resale, transfer, or scalping is prohibited unless expressly permitted by the event organizer. Foodfy reserves the right to cancel tickets obtained through unauthorized resale channels.

17. Sumdawnna Sale Marketplace

The Platform provides a marketplace feature where Business Partners may list their businesses for sale or explore acquisition opportunities. By using this feature, you agree to the following:

Foodfy hian technology facilitator angin chauh hna a thawk a, a lei duh leh hralh duhte a thlunzawm thei a ni. Foodfy hi eng sale transaction-ah pawh party a ni lo va, valuation emaw financial advice emaw a pe lo va, eng transaction pawh tihfel a nih tur thu a tichiang lo.
Sellers are responsible for the accuracy and completeness of all listing information, including financial data, operational details, and representations about the business.
Buyers te hian eng transaction pawh an tih hmain anmahni due diligence an nei hmasa tur a ni. Foodfy hian seller representation dik leh dik loh a verify lo.
An pahnih hian sumdawnna hralhna eng pawh awlsam zawka kalpui theihna turin legal, financial, leh tax advisor thiam tak takte an thawhpui tur a ni.

18. Third-Party inzawmkhawmna

The Platform integrates with various third-party services to enhance functionality. These integrations include but are not limited to:

Delivery platform integration (Uber Eats, Deliveroo, Talabat, Keeta, Careem, leh a dangte) hmangin Business Partner te chuan channel hrang hrang atanga order an dawng thei a, an enkawl thei bawk.
Sum leh pai enkawlna leh inremna siamna atana accounting software integration (Xero, QuickBooks) te.
Payment processing services (Stripe) for secure transaction handling.
Thuchah leh hriattirna thawn theihna tur inbiakpawhna platform (WhatsApp, Twilio kaltlangin SMS, email) a awm bawk.
Location-based features, delivery routing, leh sumdawnna hmuhchhuahna atana mapping services (Google Maps) te.
Marketing campaign enkawlna atana advertisement platform (Meta, Google Ads) siam a ni.

Third-party integrations are governed by the respective terms and conditions of each third-party provider. Foodfy is not responsible for the availability, accuracy, or performance of third-party services. Data shared with third-party integrations is described in our Privacy Policy.

19. Promotional Credit, Coupon, leh Offer te

Promotional credits, coupon codes, referral bonuses, and special offers ("Promotions") are issued at Foodfy discretion and are subject to specific terms and conditions communicated at the time of issuance.
Promotions are non-transferable, may not be combined with other offers (unless stated otherwise), and have no cash value.
Promotions may have expiration dates, minimum order values, geographic restrictions, and category limitations.
Foodfy hian engtik lai pawhin Promotion eng pawh siam danglam emaw, tihtawp emaw theihna a nei a, bumna, hmansual, tihsual, emaw, thuthlung hman tur bawhchhiatna avanga Promotion hmuhte chu tihtawp theihna a nei bawk.
Systematic or automated exploitation of Promotions, including creation of multiple accounts to redeem promotions, is strictly prohibited and will result in account suspension, forfeiture of credits, and potential legal action.

20. Thiamna lama thil neih (Intellectual Property).

20.1 Foodfy Thil hriatna (Intellectual Property) te

Platform-a thu awm zawng zawng, feature leh functionality zawng zawng — Foodfy hming, logo leh trademark te pawh a huam tel a; Platform design, layout, leh a hmel leh a lan dan; thuziak, graphic, icon, image leh thlalak zawng zawng; software zawng zawng, source code, algorithms, AI model, leh a hnuaia technology awm zawng zawng; API zawng zawng, data structure, leh technical documentation zawng zawng — Foodfy emaw a licensor-te ta a ni a, international copyright, trademark, patent, trade secret, leh intellectual property leh proprietary rights dan dangte hmanga humhalh a ni.

20.2 License neih tlem a ni

Subject to your compliance with these Terms, Foodfy grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for its intended purposes. This license does not include the right to: reproduce, distribute, modify, create derivative works of, publicly display, reverse engineer, decompile, or disassemble any part of the Platform or its underlying technology.

20.3 Sumdawnna lama thawhpui thupui

Business Partner-te chuan an original content-te chu an neitu nihna an vawng reng a, chutah chuan menu, product description, thlalak, logo, leh Platform-a upload-te branding materials te pawh a tel a ni. Content upload hmang hian Business Partners chuan Foodfy hnenah khawvel pum huap, non-exclusive, royalty-free license a pe a, chutiang content chu Platform kalpui leh tihlarna nena inzawm chauha phochhuah, siam chhuah leh sem chhuah theihna a pe a ni.

21. User Content tih te

You may submit reviews, ratings, photos, comments, and other content ("User Content") through the Platform. By submitting User Content, you:

Foodfy hnenah khawvel pum huap, a bik taka awm lo, royalty-free, chatuan, tihdanglam theih loh license pe la, Platform nena inzawm, i User Content hman, pholan, siam thar, siam danglam, siam danglam, tihchhuah, lehlin, leh sem chhuah theihna, marketing leh promotional thil atan pawh a tel.
Represent and warrant that you own or have the necessary rights and permissions to submit the User Content and to grant the license described above.
Represent that your User Content does not infringe, misappropriate, or violate any third-party intellectual property rights, privacy rights, or other legal rights.
User Content dik lo, mi hruai sual thei, bumna, hmingchhiatna, zahmawh, vau, tihbuai, thliar hranna, emaw, thil dang duh lohna emaw, dan hman tur bawhchhiatna emaw submit lo turin inrem rawh.

Foodfy hian User Content engmah a endorsed lo va, third party-te User Content post-ah pawh mawhphurhna a nei lo. Heng Terms bawhchhia User Content eng pawh hi kan duhthlanna leh hriattirna tel lovin paih, edit, emaw tihtawp theihna kan nei.

22. Thiltih khap

You agree that you will not, and will not assist or enable any third party to:

Use the Platform for any unlawful, fraudulent, or malicious purpose, or in violation of any applicable local, national, or international law or regulation.
Mi emaw, pawl emaw angin inlan la, emaw, i nihna, kum, emaw, mi emaw, pawl emaw nena i inzawmna dik lo taka sawi emaw, sawi dik lo emaw.
Platform, a server, network, emaw connected infrastructure-a load awmze nei lo emaw, a tlukpui lo emaw tihbuai, tihbuai, tihchhiat emaw dah emaw.
Platform hmun eng emaw zat, user account dang, computer system emaw, Platform nena inzawm network emaw hacking, password mining, social engineering emaw, kawng dang emaw hmanga phalna nei lovin luh tum.
Use any automated system, including but not limited to robots, spiders, scrapers, data mining tools, or artificial intelligence to access, extract, copy, or monitor data from the Platform without our express written permission.
Thil dik lo hmanga thil tih, pawisa pek dik lohna, emaw order, review, rating, search result, emaw Platform feature dang emaw tihdanglamnaah tel rawh.
Upload, transmit, or distribute any malware, viruses, worms, Trojan horses, or other harmful or malicious code.
User dang, Business Partner, Delivery Partner, Territory Partner, emaw Foodfy hnathawk dangte tihbuai, vau, tihhlum, tihduhdah.
Platform-a security feature-te chu paltlang, tihtawp, emaw, tihbuai emaw, hman, copy, emaw, luh theihna tur khap emaw, khap emaw thei thilte pawh a tel.
Use the Platform to compile, directly or indirectly, a collection of business listings, product data, pricing information, or customer data for use outside the Platform.

23. Warranty chungchanga thuchhuah siam

THE PLATFORM AND ALL CONTENT, FEATURES, SERVICES, AI OUTPUTS, NUTRITIONAL DATA, AND INFORMATION PROVIDED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FOODFY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.

Without limiting the foregoing, Foodfy does not warrant that: (a) the Platform will be uninterrupted, timely, secure, or error-free; (b) the results obtained from use of the Platform will be accurate, reliable, or complete; (c) any errors or defects will be corrected; (d) the Platform or the servers that make the Platform available are free of viruses or other harmful components; or (e) AI-generated content, nutritional data, or health insights are accurate or suitable for any particular purpose.

24. Liability tihkhawtlai

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FOODFY, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

Your access to, use of, or inability to access or use the Platform.
Platform atanga emaw, Platform kaltlanga emaw thil siam, service, emaw content hmuh chhuah eng pawh, ei tur quality, ei tur himna, leh delivery chungchangah te pawh a tel.
I data, i thawn chhuah, emaw, i content emaw phalna nei lovin i lut thei, i thlak danglam emaw, i hloh emaw.
Platform-a emaw, Platform kaltlangin emaw User, Business Partner, Delivery Partner, emaw third party dang emaw thiltih emaw, a thupui emaw eng pawh.
AI-in a siam chhuah content, rawtna, hrilhlawkna emaw thutlukna emaw eng pawh.
NutriLife emaw Platform feature dang emaw hmanga hriselna emaw ei leh in chungchanga hriat tur eng pawh.
Drone delivery service-a chhiatna, tihkhawtlai, tihbuai a awm chuan.
Platform kaltlangin information awmsa hmanga investment chungchanga thutlukna siam apiang.

ENGTIN NGE FOODFY HI HE TERMS ATANGA LO AWM LO CLAIMS ENGKIM AH TOTAL AGGREGATE LIABILITY A LO AWM VE LO ANG, PLATFORM I HMAN DAN CHU: (A) TWELVE (12) TWELVE (12) KHAWNG A I PAWH THIN THIL AWM LO CHU A TAWN LO ANG THIL THAWN HMASA CLAIM THIL THAWN THIN; OR (B) US DOLLARS ZAKHAT ($100) EMAW.

THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF FOODFY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

25. Indemnification pek dan tur

You agree to indemnify, defend, and hold harmless Foodfy and its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys fees and court costs) arising out of or in connection with:

Your access to or use of the Platform.
Your violation of these Terms or any applicable law or regulation.
Your User Content or business listings.
Your violation of any rights of any third party, including intellectual property, privacy, or publicity rights.
Platform kaltlangin Business Partner anga i thil siam emaw service emaw i pek apiang.
Platform kaltlangin Delivery Partner anga i delivery service eng pawh.
Platform User dang nen in inkara buaina awm apiang.

26. Inhnialna chinfel dan

26.1 Informal-a thutlukna siam

Formal proceedings an tan hmain, an pahnih hian heng Terms emaw Platform atanga lo chhuak emaw, a kaihhnawih emaw inhnialna, claim, emaw inhnialna eng pawh chu rinna tha tak neia informal negotiation hmanga chinfel tum turin an inrem a ni. Informal dispute resolution process chu [email protected] ah min rawn biak a, inhnialna chungchang ziakin i tan thei ang. He buaina hi kan dawn atanga ni sawmthum (30) chhungin chinfel kan tum ang.

26.2 Binding Arbitration tih a ni

Ni sawmthum (30) chhunga informal negotiation hmanga buaina chinfel theih a nih loh chuan, party tu pawhin buaina chu inhnialna chungchanga hman tur jurisdiction-a recognized arbitration institution-in a enkawl binding arbitration hmanga chinfel a thlang thei ang. Arbitration chu arbitrator pakhatin a kalpui ang a, English tawngin a kalpui ang a, thutlukna chu a tawp ber tur a ni a, a pahnih tan pawha tih tur a ni ang.

26.3 Class Action hmanga ngaihdamna

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Foodfy.

26.4 Thil danglam bikte

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidentiality obligations, or data protection obligations.

27. Rorelna Dan

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the relevant Foodfy entity operates, without regard to conflict of law principles. As Foodfy operates across multiple countries through its Territory Partner network, the specific governing law and jurisdiction may vary depending on your location, the nature of the dispute, and the Foodfy entity with which you have a contractual relationship.

European Economic Area (EEA)-a awm User-te tan chuan, heng Terms-a engmah hian i awmna ram danin consumer humhalhna tih tur (mandatory consumer protection provisions)-in a pek venhimna chu a hloh lo vang.

28. Thianghlimna

We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without prior notice. Grounds for termination include, but are not limited to:

Violation of these Terms or any other Foodfy policy or agreement.
Thil dik lo, tihduhdahna, emaw, dan bawhchhiatna emaw.
Foodfy hnena fee pek tur engmah pek loh.
Prolonged inactivity of your account.
Request by law enforcement or government authorities.
Platform emaw a service eng emaw tihtawp emaw, thil dang tihdanglam emaw.

Upon termination: (a) your right to use the Platform immediately ceases; (b) we may delete your account data after a reasonable retention period, subject to our Privacy Policy and applicable legal obligations; (c) any outstanding payment obligations survive termination; and (d) provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 20, 21, 23, 24, 25, 26, 27, and 29-33.

29. Heng Thuthlungte siamthatna

Foodfy hian engtik lai pawhin heng Terms te hi siam danglam, siamthat, emaw update theihna a nei. Thil neih lama inthlâk danglamna kan siam hunah:

Update the "Last updated" date at the top of this page.
Provide prominent notice on the Platform (such as a banner or in-app notification).
I dikna emaw, i tih tur emaw nasa taka nghawng thei thil pawimawh tak takte a nih chuan, inthlak danglamna hman a nih hma ni sawmthum (30) tal chu i account nena inzawm email address-ah hriattirna thawn rawh.

Your continued use of the Platform after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform and may close your account.

30. Force Majeure a ni

Foodfy chuan heng Terms hnuaia a mawhphurhna hlen lohna emaw, tihkhawtlai emaw a awm chuan a thunun theih loh thil a awm phawt chuan a mawhphurtu a ni lo vang, chung zingah chuan: Pathian thiltih, thilsiam chhiatna, hri leng emaw hripui emaw, indona, firfiakna, tualchhung buaina, sorkar thiltih emaw khapna emaw, hremna, khapna emaw, hnathawhna emaw te pawh a tel buaina, power emaw telecommunications chhiatna, internet emaw network tihbuai, cyberattack, supply chain tihbuai, dan emaw, dan emaw tihdanglam, emaw thil dang, a remchan dan anga ruahman emaw, ven theih loh emaw a awm thei.

31. Thupek tlangpui

31.1 Inremna pumpui

These Terms, together with the Privacy Policy, Cookie Policy, and any other policies or agreements referenced herein or agreed to by you, constitute the entire agreement between you and Foodfy concerning the Platform and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Foodfy regarding the Platform.

31.2 Inthen theihna

Heng Thuthlung-a thu awmte hi a dik lo, dan bawhchhiatna, emaw, thuneihna nei court-in a hman theih loh nia a ngaih chuan, chutiang thupek chu a dik leh hman theih tura a tulna tlem berah siam danglam a ni ang a, a dangte chu hman chhunzawm zel tur a ni.

31.3 Hnathawh tur pek

You may not assign, transfer, or sublicense your rights or obligations under these Terms without the prior written consent of Foodfy. Foodfy may assign, transfer, or sublicense its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

31.4 Ngaihdamna

The failure of Foodfy to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Foodfy.

31.5 Thu hriattirna

Foodfy atanga i hnena hriattirna, dilna leh inbiakpawhna zawng zawng chu electronic hmanga thawn theih a ni a, chu chu i account nena inzawm address-a email hmangin, in-app notification hmangin emaw, Platform-a post hmangin emaw a ni thei bawk. Electronic notice-te chuan chutiang inbiakpawhna chu ziaka siam a nih theihna tura dan anga tih tur eng pawh a tlin tih i pawm a ni. Foodfy hnena hriattirna chu [email protected] ah thawn tur a ni.

31.6 Third-Party Beneficiary nei lo

These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms, except as expressly provided herein.

31.7 Thupui hrang hrang

The section headings in these Terms are for convenience only and have no legal or contractual effect.

32. Min rawn biak theih reng e

Heng Terms of Service chungchanga zawhna, ngaihtuahna leh ngaihdan i neih chuan a hnuaia channel hmang hian min rawn biak theih reng e:

Dan lam zawhnate: [email protected]
General Support: [email protected]
Security Issues: [email protected]
Website ah a awm: foodfy.ai