Privacy Policy

1. Introdukshɔn

Foodfy ("Kɔmpani", "wi", "wi", "wi") dɔn mekɔp in maynd fɔ protɛkt di prayvesi ɛn sikyɔriti fɔ yu pɔsin in infɔmeshɔn. Dis Prayvesi Polisi de ɛksplen aw wi de gɛda, yuz, mek pipul dɛn no bɔt, kip, ɛn protɛkt yu data we yu de intarakt wit di Foodfy pletfɔm, inklud wi wɛbsayt na foodfy.ai, mobayl aplikeshɔn dɛn, API dɛn, masta sabi bukman dɛn dashbɔd dɛn, AI savis dɛn, drɔn delivri nɛtwɔk, ɛn ɔl di savis ɛn ficha dɛn we gɛt fɔ du wit am (we dɛn ɔl togɛda, di "Platfɔm").

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy de wok akɔdin to 250+ kɔntri dɛn. Di patikyula lɔ dɛn we de fɔ protɛkt yu data kin difrɛn difrɛn wan bay di say we yu de. Usay lokal lɔ de gi mɔ protɛkshɔn pas dis Prayvesi Polisi, na di lokal lɔ de bifo. Dɛn tɔk mɔ bɔt di sɔpɔtmɛnt rijinal prɔvishɔn dɛn na Sɛkshɔn 16.

2. Data Kɔntrola

Foodfy na di data kɔntrolɔ we gɛt fɔ du wit yu pasɔnal data we dɛn de prosɛs tru di Plɛtfɔm, pas nɔmɔ dɛn tɔk ɔda tin. Fɔ Foodfy fɔ Wok (Kɔpɔt Akɔn), di ɔganayzeshɔn we de inrɔl de wok as di data kɔntrol fɔ di wokman dɛn pasɔnal data, ɛn Foodfy de akt as data prɔsesɔ fɔ dɛn.

Fɔ aks kwɛstyɔn bɔt data protɛkshɔn, yu kin kɔntak wi Data Protɛkshɔn Ɔfisa na:

Imel fɔ yu: [email protected]
Postal Address: Foodfy, Data Protɛkshɔn Ɔfisa, de we yu aks fɔ am bay [email protected]

3. Infɔmeshɔn we Wi kin Kɔlekt

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Ɔl di wan dɛn we de yuz am

Infɔmeshɔn bɔt di Akɔn: Ful nem, imel adrɛs, fon nɔmba, de we dɛn bɔn am, prɔfayl foto, ɛn paswɔd we dɛn dɔn ɛnkript.
Data fɔ Ɔtɛnɛshɔn: Lɔgin kredɛns, tu-faktɔ ɔthɛntishɔn sikrit ɛn rikavari kɔd, API token, ɛn sɛshɔn aydentifaya.
Divays ɛn Tɛknikal Data: Divays tayp, ɔpreshɔn sistɛm ɛn vɛshɔn, brawza tayp ɛn vɛshɔn, skrin rizɔlt, yunik divays aydentifaya, mobayl nɛtwɔk infɔmeshɔn, IP adrɛs, ɛn push notis token (Ɛkspo token).
Usage Data: Pages visited, features used, search queries, click patterns, navigation paths, session duration, timestamps, referring URLs, and interaction events.
Data fɔ di say we dɛn de: Aprɔksimat ples we dɛn pul frɔm IP adrɛs. Wit yu klia kɔnsɛntmɛnt, prɛsis GPS ples fɔ delivri, biznɛs diskvayri we de nia, ɛn ficha dɛn we de bays pan usay yu de.
Kɔmyunikeshɔn Data: Mɛsej dɛn we dɛn kin sɛn tru di Plɛtfɔm, di intarakshɔn dɛn we di kɔstɔma dɛn kin gi, di fidbak, ɛn di ansa dɛn we dɛn kin gi di sɔv.

3.2 Di kɔstɔma dɛn

Ɔda Data: Di tin dɛn we dɛn ɔda, ɔda istri, di adrɛs fɔ di tin dɛn we dɛn dɔn ɔda (inklud di bildin nem, strit, apatmɛnt, flɔ, ɛntri kɔd, ɛn di tin dɛn we dɛn fɔ sɛn), di ɔda tin dɛn we dɛn lɛk, di spɛshal it dɛn we dɛn nid, ɛn di say we dɛn ɔda (wɛb, ap, kiɔsk, QR, WhatsApp, it plan).
Payment Data: Payment method type, billing address, transaction amounts, and transaction history. Full payment card numbers are processed by our PCI DSS-compliant payment processor (Stripe) and are never stored on Foodfy servers.
Adrɛs Buk: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
Di tin dɛn we yu lɛk fɔ du: Fav biznɛs, tin dɛn we yu dɔn kip, di it we yu lɛk, langwej ɛn mɔni sɛtin.
Reviews and Ratings: Product reviews, business ratings, delivery ratings, photos, and comments.

3.3 Biznɛs Patna dɛn

Biznɛs Infɔmeshɔn: Biznɛs ligal nem, tred nem, sabdomɛyn, pɔblik stoa aydentifaya, biznɛs tayp (rɛstɔrant, grosa, famasi, flawa, rital, saplay, brand), fizik adrɛs, fon nɔmba, imel, ɛn wɛbsayt URL.
Ligal ɛn Faynanshɛl Data: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Opareshɔn Data: Di tin dɛn we de na di menyu, di katalog fɔ di prɔdak, di prayz, di invɛntari lɛvɛl, di awa dɛn we dɛn de wok, di tɛm we dɛn de pripia, di say dɛn we dɛn de sɛn di tin dɛn, ɛn di kɔnfigyushɔn dɛn fɔ di savis.
Data bɔt di rilayshɔnship wit di kɔstɔma dɛn: CRM profayl dɛn we inklud di kɔstɔma ɔda frɛkuɛns, tɔtal spɛnd, RFM (Rɛsɛnsi, Frikyuɛnsi, Mɔni) skɔ, layfsaykl stej, lɔyalti taya, makɛt opt-in stetɔs, langwej we dɛn lɛk, tag dɛn, ɛn not dɛn.
Data fɔ di wan dɛn we de wok: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: Google Place ID, Google retinj, soshal midia profayl (WhatsApp, Facebook), ɛn data we dɛn chenj wit intagreted savis (akɔntin softwe, delivri pletfɔm).
Franchis Data fɔ di wok: Franchise brand asosieshɔn, ɔutlet kɔd, mɔlti-lɔkeshɔn kɔnfigyushɔn, ɛn brand-lɛvel analitiks.

3.4 Dilivri Patna dɛn

Identiti Vɛrifikɛshɔn: Gɔvmɛnt gi aydentifikeshɔn, drayva laysens, motoka rɛjista, ɛn pruf fɔ inshɔrans.
Real-Time Location: GPS kɔdinɛt dɛn we dɛn dɔn ɔpdet di tɛm we dɛn de du aktif delivri fɔ ɔda trak, fɔ ɔptimayz di rod, ɛn fɔ mek dɛn sef.
Performance Data: Nɔmba fɔ di ɔda dɛn we dɛn dɔn kɔmplit, di ɔda dɛn we dɛn nɔ gri fɔ tek, di tɛm we dɛn de sɛn dɛn, di raytin dɛn we dɛn gɛt, ɛn di istri bɔt di mɔni we dɛn dɔn gɛt.
Data fɔ Delivri wit Drɔn: Fɔ drɔn-kɛpabul delivri patna dɛn: drɔn kapabiliti stetɔs, rɔna tayp, delivri statystik, DronePort asaynmɛnt, ɛn drɔn ɔpreshɔnal lɔg.

3.5 Tɛritri Patna dɛn

Tɛritri dɛn we dɛn de manej: Di teritɔri lɛvɛl we dɛn gi (Rijɔn, Kɔntri, Stet, Siti, Eria), teritɔri aydentifaya, ɛn di say we dɛn de.
Pɔfɔmɛnshɔn Mɛtrik: Biznɛs onbɔdin ret, revenyu we dɛn gɛt, patna satisfayshɔn skɔ, ɛn teritɔri growth mɛtrik.
Aplikeshɔn Data: Territory applicant profile information submitted during the application and onboarding process.

3.6 Kɔpɔt Akɔn Yuza (Foodfy fɔ Wok) .

Ɔganayzeshɔn Data: Di kɔmni in ligal nem, di kayn ligal ɛntiti, tred laysens nɔmba, taks nɔmba, adrɛs we dɛn rɛjista, bil kɔntakt infɔmeshɔn, ɛn logo.
Data fɔ di wan dɛn we de wok: Di wokman in nem, imel, wok (admin/manija/wokman), dipatmɛnt, kɔst sɛnta, di wokman rɛfrɛns nɔmba, walet balans, walet transakshɔn istri, ɛn di wok stetɔs.

3.7 Invashɔn dɛn

Invashɔn Profayl: Akrediteshɔn stetmɛnt, invɛstmɛnt prɛferɛns, aydentiti verifyeshɔn dɔkyumɛnt, ɛn kɔmyunikeshɔn istri.
Invɛstmɛnt Aktiviti: Invɛstmɛnt intɛres, dil patisipeshon, invɛstmɛnt amaunt, ɛn kɔrɛspɔndɛns we gɛt fɔ du wit am.

3.8 Di wan dɛn we de yuz NutriLife

NutriLife de gɛda sɛnsitiv wɛlbɔdi ɛn bayometrik data. Si Sɛkshɔn 9 fɔ no mɔ bɔt dis.

3.9 Infɔmeshɔn frɔm Tɔd Pati dɛn

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Payment processors and financial institutions for transaction verification and fraud prevention.
Public business directories and government registries for business verification and directory building.
Open Food Facts ɛn ɔda nyutrishɔn database fɔ prodak nyutrishɔn data.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
Google Maps and Places API fɔ di say we yu de, map, ɛn adrɛs data.
Analitiks ɛn advatayzmɛnt patna fɔ wɛbsayt trafik analisis ɛn kampen mɛzhɔmɛnt.

4. Ligal Besis fɔ Prosɛs

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Performance of Contract: Processing necessary to fulfill our contractual obligations to you, including account creation, order processing, payment handling, delivery coordination, and provision of Platform features you have subscribed to or requested.
Gri: Processing based on your freely given, specific, informed, and unambiguous consent. This applies to: precise GPS location tracking, NutriLife health and biometric data collection (special category data), marketing communications and promotional emails, non-essential cookies and tracking technologies, and AI-powered photo analysis of meals.
Intɛres we Lɛjitimɛnt: Processing necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms. This includes: Platform security and fraud prevention, analytics and service improvement, personalized search results and recommendations (non-AI profiling), customer support and communication, and enforcement of our Terms of Service.
Di Ɔbligayshɔn we di Ligal fɔ Du: Processing necessary to comply with applicable legal requirements, including tax and accounting regulations, anti-money laundering (AML) and know-your-customer (KYC) requirements, food safety and public health regulations, data retention mandated by law, and responses to lawful government or regulatory requests.
Vital Interest: Insay spɛshal sikɔstɛms, prɔsesin we nid fɔ protɛkt pɔsin in impɔtant intres, lɛk imejensi sityueshɔn we gɛt fɔ du wit alɛji fɔ it, sefty insidɛnt, ɔ pɔblik wɛlbɔdi imejensi.

5. Aw Wi De Yuz Yu Infɔmeshɔn

We use the personal data we collect for the following purposes:

5.1 Kɔr Plɛtfɔm Ɔpreshɔn

Provide, maintain, operate, and improve the Platform and all its features and services.
Process and fulfill orders, payments, refunds, and deliveries.
Krio, ɔthɛnɛtik, ɛn manej yuz akɔn akɔdin to ɔl di yuz tayp dɛn.
Enable rial-taym ɔda trakin, delivri kɔdineshɔn, ɛn drayva/dron dispatch.
Process Business Partner payouts and financial reconciliation.
Manej Foodfy Gold sabskripshɔn, bɛnifit, ɛn bil.
Opereyt Foodfy fɔ Wok kɔpɔt walet, alɔkeshɔn, ɛn ɛkspɛns trak.

5.2 Kɔmyunikeshɔn

Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
Provide customer support and respond to inquiries through all channels (email, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Pɔsnalayzeshɔn ɛn AI

Personalize your experience through AI-powered search results, business recommendations, and product suggestions.
Provide Business Partners with AI-powered tools including menu optimization, demand forecasting, automated marketing content generation, and customer analytics.
Power NutriLife features including AI meal photo analysis, nutritional calculation, and personalized dietary guidance.
Enable AI chatbots ɛn ɔtomatik kɔstɔma sɔpɔt.

5.4 Sefty, Sikyuriti, ɛn Kɔmplians

Fɔ no, chɛk, ɛn protɛkt fɔ mek pipul dɛn nɔ du bad, fɔ mek dɛn nɔ yuz dɛn bad, fɔ mek dɛn nɔ gɛt rayt fɔ yuz dɛn, ɛn ɔda tin dɛn we nɔ rayt ɔ we go ambɔg dɛn.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
Fɔ fala di lɔ ɔbligayshɔn dɛn we de, di tin dɛn we dɛn fɔ pe taks, ɛn di tin dɛn we di lɔ se.
Ɛnfɔs wi Tɛm fɔ Savis ɛn ɔda agrimɛnt dɛn.

5.5 Analitiks ɛn Improvement

Kɔndɔkt agrɛgrɛt ɛn anonymized analitiks fɔ ɔndastand di we aw dɛn de yuz am ɛn fɔ mek di Plɛtfɔm ficha dɛn bɛtɛ.
Perform A/B testing and user experience research.
Train and improve AI and machine learning models using anonymized and aggregated data.
Jɛnɛret biznɛs intɛlijɛns ripɔt ɛn makɛt insayt.

6. Aw Wi De Sheb Yu Infɔmeshɔn

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Wit Ɔda Plɛtfɔm Yuza dɛn

Biznɛs Patna dɛn: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Dilivri Patna dɛn: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Di kɔstɔma dɛn: Biznɛs Patna infɔmeshɔn (nem, adrɛs, retinj, mɛnyu, opareshɔn awa) de sho na pɔblik na di Plɛtfɔm fɔ mek dɛn ebul fɔ fɛn ɛn ɔda.

6.2 Wit Savis Prɔvayda dɛn

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Payment processing, subscription billing, and fraud detection.
Klawdflɛr we de mek pɔsin fil: Kɔntinɛnt delivri, DDoS protɛkshɔn, ɛn wɛb aplikeshɔn fayawɔl.
Antropik ɛn OpenAI: AI ɛn mashin lanin mɔdel infɔmeshɔn fɔ Plɛtfɔm AI ficha dɛn. Data we dɛn kin sɛn to AI prɔvayda dɛn, dɛn kin prosɛs am ɔnda dɛn ɛntapraiz data prɔsesin tɛm ɛn dɛn nɔ kin yuz am fɔ tren dɛn jenɛral mɔdel dɛn.
Dipgram we dɛn kɔl: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: Map, Ples API, analitiks, ɛn advatayzmɛnt savis.
Meta we dɛn kɔl Meta: Advatayzmɛnt kampen manejmɛnt ɛn kɔnvɛnshɔn trak.
Klaud Infrastrakcha Prɔvayda dɛn: Server hosting, data storage, and computing services.

6.3 Wit Tɔd-Pati Dilivri Plɛtfɔm dɛn

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Wit Akɔntin Integreshɔn dɛn

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Fɔ Ligal ɛn Rigyuletɔri Pɔpɔshɔn dɛn

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Biznɛs Transfa

Insay kɔnekshɔn wit wan mared, akwyeshɔn, riɔganayzeshɔn, bankruptcy, sɛl fɔ prɔpati, ɔ ɔda kayn kɔpɔt transakshɔn, dɛn kin transfa yu pasɔnal data to di akwyeshɔn ɛntiti. Wi go gi yu notis bifo yu pasɔnal data bigin fɔ fala difrɛn prayvesi polisi.

6.7 Wit Yu Kɔnsɛnt

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Fɔ kip di data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

Aktiv Akɔn Data: Retained for the duration of your account plus 30 days after account deletion request to allow for recovery.
Ɔda ɛn Transakshɔn Rɛkɔd dɛn: Retained for a minimum of 7 years to comply with tax, accounting, and financial regulations in applicable jurisdictions.
Payment Records: Retained as required by PCI DSS standards and financial regulations, typically 7 years.
Biznɛs Patna Data: Retained for the duration of the business relationship plus the legally required retention period for business records.
NutriLife Wɛlbɔdi Data: Retained while your NutriLife profile is active. Upon deletion request, health data is permanently deleted within 30 days, except where retention is required by law.
Foodfy Gold Sabskripshɔn Data: Retained for the duration of the subscription plus 3 years for billing dispute resolution.
Kɔpɔt Akɔn Wokman Data: Retained for the duration of the employee enrollment plus 1 year after removal from the Corporate Account.
Kɔmyunikeshɔn Lɔg dɛn: Kastamɔ sɔpɔt intarakshɔn dɛn we dɛn kip fɔ 3 ia fɔ kwaliti ɛshyureshɔn ɛn dispyut rizɔlt.
Analitiks Data we dɛn kɔl: Aggregated ɛn anonymized analytics data kin de fɔ lɔng tɛm bikɔs i nɔ de sho udat dɛn bi.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI ɛn Ɔtomatik Disishɔn-Mɛkin

Foodfy de yuz atifishal intɛlijɛns ɛn ɔtomatik prɔsesin akɔdin to bɔku Plɛtfɔm ficha dɛn. Wi dɔn mekɔp wi maynd fɔ mek pipul dɛn no bɔt aw dɛn teknɔlɔji ya de prosɛs yu data.

8.1 Aw AI De Prosɛs Yu Data

Personalized Recommendations: AI mɔdel dɛn de analayz yu ɔda istri, aw yu de browz, usay yu de, ɛn wetin yu lɛk fɔ rɛkɔmɛnd biznɛs, prɔdak, ɛn ɔf. Dis prɔsesin de bays pan lɛjitimɛnt intɛres.
Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
Dimand Fɔkɔs: Fɔ Biznɛs Patna dɛn, AI de analayz di histrikal ɔda data, sizin patɛn, lokal ivintɛns, ɛn wɛda data fɔ prɛdikt dimand. Dis de yuz agrɛgrɛt biznɛs data.
Menyu Optimayzeshɔn: AI de gi advays fɔ ajɔst di prayz ɛn chenj di menyu bay we dɛn de yuz di sɛl data, di kɔmpitishɔn analisis, ɛn di tin dɛn we di kɔstɔma dɛn lɛk. Na di Biznɛs Patna kin disayd ɔltɛm.
Ditekshɔn fɔ Frɔud: Ɔtomatik sistem dɛn kin analayz di transakshɔn patɛn, divays infɔmeshɔn, ɛn bihayvya signal fɔ no di tin dɛn we pɔsin kin du fɔ ful pipul dɛn. Di transakshɔn dɛn we dɛn dɔn flag kin bi we mɔtalman analis dɛn kin rivyu dɛn.
NutriLife AI we de na di wɔl: AI de analayz di it foto fɔ ɛstimat di nyutrishɔn kɔntinyu ɛn jenarayz pɔsnalayz it rɛkɛmɔndeshɔn bays pan yu wɛlbɔdi prɔfayl. Si Sɛkshɔn 9 fɔ no mɔ bɔt dis.
Ɔtomatik Maketin: AI de jenarayz makɛt kɔntinyu, imel kampen, ɛn prɔmoshɔnal ɔf fɔ Biznɛs Patna dɛn bays pan kɔstɔma sɛgmɛnt ɛn bihayvya data.

8.2 Yu Rayt dɛn bɔt Awtomatik Disishɔn dɛn

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 AI Data Sef-gaad

Data we dɛn kin sɛn to tɔd-pati AI prɔvayda dɛn (Anthropic, OpenAI) dɛn kin prosɛs am ɔnda ɛntapraiz data prɔsesin agrimɛnt dɛn. Yu data nɔ de yuz fɔ tren dɛn jenɛral-pɔpɔs AI mɔdel dɛn.
AI mɔdel trenin we Foodfy de yuz de yuz anonymized ɛn agregated data we nɔ de aydɛntifay wan wan yuza dɛn.
AI autput dεm na probabilistik εn dεn prεzεnt dεm as sכgεshכn כ εstimat, nכto difinitiv ditarminεshכn.

9. Ɛlth ɛn Bayometrik Data (NutriLife) .

NutriLife de prosɛs sɛnsitiv wɛlbɔdi-rilayt ɛn bayometrik data we nid spɛshal protɛkshɔn ɔnda di prayvesi lɔ dɛn we de. Dis pat de gi ditayli infɔmeshɔn bɔt aw wi de yuz dis data.

9.1 Kategori dɛm fɔ di Wɛlbɔdi Data we dɛn Kɔlekt

With your explicit consent, NutriLife may collect and process the following categories of health data:

Physical Measurements: di bכdi wet, ayt, di bכdi fεt pasεnshכn, di wεst sεkכnfεnshכn, di hip sεkכnfεnshכn, εn di bכdi mas indeks (BMI).
Vital Signs: di blɔd glukɔs lɛvɛl, di blɔd prɛshɔn ridin, ɛn di at rit.
Di tin dɛn we de sho aw pɔsin de liv in layf: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
Infɔmeshɔn bɔt it: Fɔd dayari ɛntri, it foto, kalori ɛn makronutriɛnt we yu it (protɛin, kabɔhaydrɛt, fat, fayv, shuga, sɔdiɔm), maykronutriɛnt we yu it (vitamin A to B12, kalsiɔm, ayɛn, potashɔm, ɛn ɔda wan dɛn), di kayn it we yu de it, ɛn alɛji fɔ it.
Wɛlbɔdi Profayl: di de we dεn bכn am, jεnda, aktiviti lεvεl, hεlth gol dεm (weit lכs, gεn, mεntenans), wet we dεn tכk bכt, mεdikal kכndishכn dεm, aw dεn yuz supliment, bεlε כ stεtus fכ gi pikin bεlε.
AI Analysis Data we dɛn de yuz: Fɔto dɛn fɔ it we dɛn analayz bay AI, kɔnfidɛns skɔ, ɛn AI-jɛnɛret nyutrishɔn ɛstimat.

9.2 Ligal Besis ɛn Kɔnsɛnt

Dɛn kin klas di wɛlbɔdi ɛn bayometrik data as spɛshal kategori data ɔnda GDPR (Atikul 9) ɛn di sem lɔ dɛn ɔlsay na di wɔl. Wi de prosɛs dis data jɔs bay di we aw yu gri fɔ du am klia wan, we yu gi yu we yu de onbɔd NutriLife. Yu kin pul yu kɔnsɛnt ɛni tɛm bay we yu nɔ yuz NutriLife na yu akɔn sɛtin, we go mek dɛn dilit yu wɛlbɔdi data insay 30 dez.

9.3 Di Limiteshɔn fɔ di Pɔpɔshɔn

Your NutriLife health data is used strictly for the following purposes:

fכ kכl yu basal mεtabolik rεt (BMR), tכtal de εnεji εkspεndishכn (TDEE), εn pכsכnalayz kalori εn makronutriεnt tכgεt dεm.
Tracking your food diary entries and nutritional intake over time.
Providing AI-powered dietary suggestions and meal plan recommendations.
Displaying health trens ɛn prɔgrɛs fɔ rich di gol dɛm we yu dɔn tɔk bɔt.

9.4 Strikt Data Protɛkshɔn

NutriLife wɛlbɔdi data de ɛnkript we yu rɛst ɛn we yu de transit yuz AES-256 ɛn TLS 1.3 ɛnkripshɔn.
Dɛn kin kip di wɛlbɔdi data apat frɔm di jenɛral Plɛtfɔm data wit ɔda akses kɔntrol dɛn.
NutriLife wɛlbɔdi data NƆ ƐVA sheb wit inshɔrans kɔmni, employa, advatayz, ɔ ɛni ɔda pɔsin fɔ rizin dɛn we nɔ gɛt natin fɔ du wit fɔ gi di NutriLife savis.
Dɛn NƆ ƐVA yuz wɛlbɔdi data fɔ advatayz fɔ tɔch ɔ sɛl to ɔda pipul dɛn.
Akses to wɛlbɔdi data insay Foodfy na fɔ impɔtant pɔsin ɛn sistɛm dɛn nɔmɔ pan strikt nid fɔ no.

10. Foodfy Gold Sabskripshɔn Data

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Plan type, subscription status (active, trial, paused, cancelled, expired), start and end dates, trial period dates, and renewal dates.
Payment Data: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Di we aw dɛn de yuz di bɛnifit: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Kɔpɔt Akɔn ɛn Wokman Data

Fɔ Foodfy fɔ Wok (Kɔpɔt Akɔn), dɛn sheb di data prɔsesin rispɔnsibiliti dɛn:

11.1 Data Kɔntrola Rilayshɔnship

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Data we dɛn dɔn gɛda

Di wokman in nem, imel adrɛs, ɛn di wok we i de du insay di Kɔpɔt Akɔn (admin, manija, wokman).
Dipatmɛnt, kɔst sɛnta, ɛn di wokman rɛfrɛns nɔmba as di pɔsin we de gi yu wok gi am.
Wallet balance, credit history, spending history, and refund records.
Ɔda istri we dɛn mek yuz di kɔpɔt walet, inklud di tin dɛn we dɛn ɔda ɛn di mɔni we dɛn dɔn ɔda.

11.3 Di wok we di pɔsin we de gi wok fɔ du

Di wan dɛn we de gi wok gɛt fɔ du wit: (a) fɔ gɛt di rayt we fɔ sheb di wokman dɛn data wit Foodfy; (b) fɔ tɛl di wokman dɛn bɔt aw fɔ prosɛs di data tru di Plɛtfɔm; (c) fɔ ansa di wokman dɛn data rayt rikwest dɛn we gɛt fɔ du wit di data we di employa de kɔntrol; ɛn (d) fɔ mek shɔ se dɛn fala di lɔ dɛn we de fɔ wok ɛn fɔ protɛkt di data.

12. Drɔn Delivri Ɔpreshɔn Data

When drone delivery services are used, the following additional data is processed:

Route and GPS Data: Drone flayt pat, rilay poɛnt tru DronePort ples dɛn, delivri GPS kɔdinɛt, ɛn ɛstimat tɛm fɔ kam.
Dilivri Patna Data: Fɔ drɔn-kɛpabul delivri patna dɛn: rial-taym ples we dɛn de du aktif delivri, delivri statystik, ɛn ɔpreshɔnal lɔg.
DronePort Data we dɛn kɔl: DronePort yutilizeshɔn mɛtrik, mentenɛns schedule, ɛn ɔpreshɔnal stetɔs.
Di Data we di Kastamɔ Delivri: Precise delivery coordinates required for safe and accurate drone landing, which may be more precise than standard address-based delivery.

Dɛn de prosɛs di drɔn delivri data bay di ligal bies fɔ di kɔntrakt pefɔmɛns ɛn, usay i apɔynt, di rayt intres fɔ mek dɛn kɔntinyu fɔ gɛt sef ɛn efishɔnal delivri ɔpreshɔn. Rial-taym lokeshɔn data fɔ Dilivri Patna dɛn, dɛn kin prosɛs am nɔmɔ we dɛn de du aktif dilivri.

13. Data Sikyuriti

Foodfy de impruv kɔmprɛhɛnsif, industri-lida tɛknikal ɛn ɔganayzeshɔnal mɛsej dɛn fɔ protɛkt yu pasɔnal data:

13.1 Tɛknikal Sef-gaad dɛn

Enkripshɔn fɔ ɔl di data we de transit yuz TLS 1.2+ (HTTPS we dɛn ɛnfɔs akɔs ɔl di Plɛtfɔm ɛndpɔynt dɛn).
Enkripshɔn fɔ sɛnsitiv data we yu de rɛst yuz AES-256 ɛnkripshɔn.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Kɔntinɛnt delivri nɛtwɔk (CDN) wit edj kesh fɔ pefɔmɛns ɛn sikyɔriti.
PCI DSS-compliant payment processing through Stripe, with no storage of full card numbers on Foodfy servers.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
API ɔthɛntishɔn yuz sikyuɔr token wit ret limit ɛn abiuz ditekshɔn.
Regular automated vulnerability scanning and penetration testing.

13.2 Ɔganayzeshɔnal Sef-gaad dɛn

Role-based access controls ensuring employees can only access data necessary for their function.
Multi-tenant data architecture wit kɔntri-spɛsifi k database sharding, fɔ mek shɔ se data frɔm difrɛn jɔrisdikshɔn dɛn lɔjik wan separet.
Data prɔsesin agrimɛnt wit ɔl di tɔd-pati savis provayda dɛn.
Regular security awareness training for all personnel with access to personal data.
Insidɛnt rispɔns prosidyuz ɛn wan dediket sikyɔriti tim.
Di we aw fɔ mek di data smɔl: wi kin gɛda di data nɔmɔ we wi nid fɔ di tin we wi dɔn tɔk bɔt.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Intanɛshɔnal Data Transfa

Foodfy de wok akɔdin to 250+ kɔntri dɛn tru in glob ɔl infrastukchɔ ɛn Tɛritri Patna nɛtwɔk. Dɛn kin transfa yu pasɔnal data to ɛn prosɛs am na ɔda kɔntri dɛn pas di kɔntri we yu de. We wi de transfa pɔsin in pasɔnal data na di intanashɔnal, wi de du di rayt tin dɛn fɔ mek shɔ se yu data kɔntinyu fɔ protɛkt:

Standard Contractual Clauses (SCCs): Fɔ transfa frɔm di EEA/UK to kɔntri dɛn we nɔ gɛt ɛni adekwashɔn disizhɔn, wi de yuz di Yuropian Kɔmishɔn-apruv Stɛndad Kɔntrakt Klɔz dɛn.
Data Prɔsesin Agremɛnt dɛn: Ɔl di tɔd-pati savis provayda dɛn we de prosɛs pɔsin in pasɔnal data fɔ wi, gɛt kɔmprɛhɛnsif data prɔsesin agrimɛnt dɛn we gɛt fɔ du wit data protɛkshɔn ɔbligayshɔn, sikyɔriti rikwaymɛnt, ɛn krɔs-bɔda transfa sef-gaad.
Kɔntri-Spɛsifi k Data Shardin: Our multi-tenant architecture uses country-specific database shards, which means operational data is stored and processed within or near the geographic region of the relevant Territory, minimizing cross-border transfers for day-to-day operations.
Di Disishɔn dɛn fɔ Du fɔ Du di wok: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Yu Prayvesi Rayt

Dipen pan di say we yu de, yu gɛt difrɛn rayt dɛn bɔt yu pasɔnal data. Foodfy dɔn mekɔp in maynd fɔ ɔna dɛn rayt ya fɔ ɔl di wan dɛn we de yuz am ɔlsay na di wɔl:

15.1 Yunivasal Rayt dɛn

Regardless of your location, all Foodfy users may:

Fɛn: Request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
Kɔrɛkshɔn: Request correction of inaccurate, incomplete, or outdated personal data. You can update most information directly through your account settings.
Dilit we dɛn dɔn dilit: Request deletion of your personal data, subject to legitimate retention requirements (legal obligations, dispute resolution, fraud prevention).
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Di tin dɛn we dɛn nɔ gri wit: Ɔbjɛkt di we aw dɛn de prosɛs yu pasɔnal data fɔ dairekt makɛt pɔpɔshɔn dɛn. Wi go fala ɔl di opt-out rikwest dɛn kwik kwik wan.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Dilit di Akɔn: Request complete deletion of your account and associated personal data. Account deletion requests are processed within 30 days.

15.2 Aw fɔ Yuz Yu Rayt

You may exercise your rights by:

Akses yu akɔn sɛtin fɔ sɛlf-savis data manejmɛnt, chenj dɛn we yu lɛk, ɛn fɔ dilit yu akɔn.
Imel wi Data Protɛkshɔn Ɔfisa na [email protected] wit yu rikwest.
Imel [email protected] fɔ jenɛral prayvesi kwɛstyɔn dɛn.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Rijinal Prayvesi Rayt

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Yuropian Ikɔnomik Ɛria ɛn Yunaytɛd Kiŋdɔm (GDPR / UK GDPR) .

If yu de na di EEA ɔ UK, yu gɛt dɛn ɔda rayt ya ɔnda di Jɛnɛral Data Protɛkshɔn Rɛgyuleshɔn:

Data Pɔtabiliti fɔ Pɔtabiliti: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Awtomatik Disishɔn-Mek: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
Data Protɛkshɔn Ɔfisa: Our DPO can be reached at [email protected] for any GDPR-related inquiries.

16.2 Kalifonia, Amɛrika (CCPA / CPRA) .

If yu na pɔsin we de na Kalifonia, yu gɛt dɛn rayt ya ɔnda di Kalifonia Kɔnsuma Prayvesi Akt (as dɛn chenj am bay di Kalifonia Prayvesi Rayt Akt):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose for collecting, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of your personal information, subject to statutory exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: Foodfy nɔ de sɛl yu pɔsin in infɔmeshɔn. Wi nɔ de sheb pɔsin in infɔmeshɔn fɔ advatayz bɔt bihayvya we de krɔs kɔntɛks if yu nɔ gri fɔ du dat.
Right to Limit Use of Sensitive Personal Information: Request limitation of the use and disclosure of sensitive personal information to what is necessary for the purposes specified.
Nɔ Diskrimineshɔn: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Insay di 12 mɔnt we dɔn pas, wi nɔ bin dɔn sɛl pɔsin in infɔmeshɔn lɛk aw di CCPA/CPRA dɔn sho.

16.3 Brazil (LGPD) ɛn di ɔda wan dɛn.

If yu de na Brazil, yu gɛt rayt ɔnda di Lei Geral de Protecao de Dados (LGPD), we inklud di rayt fɔ: kɔnfɔm fɔ prosɛs, akses, kɔrɛkshɔn, fɔ mek pipul dɛn nɔ no yu nem, fɔ kɛr yu go, fɔ dilit di data we dɛn dɔn prosɛs wit kɔnsɛnt, infɔmeshɔn bɔt fɔ sheb, ɛn di rayt fɔ petishɔn to Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Eshya-Pasifik (PDPA ɛn Ikwivalɛnt Lɔ dɛn) .

If yu de na say dɛn we gɛt Pɔsin in Data Protɛkshɔn Akt ɔ ɔda lɔ dɛn we ikwal to am (inklud Singapɔ, Tayland, ɛn ɔda kɔntri dɛn na Eshia-Pasifik), yu gɛt rayt fɔ akses, kɔrɛkt, dilit, stɔp, ɛn kɛr yu pasɔnal data lɛk aw di lokal lɔ we de de sho. Wi de prosɛs yu data fɔ fala di PDPA rikwaymɛnt dɛn we de, inklud fɔ gɛt kɔnsɛnt usay dɛn nid am ɛn fɔ gi transparent notis bɔt di wok we dɛn de du fɔ prosɛs di data.

16.5 Midul Is ɛn Nɔt Afrika

Fɔ di wan dɛn we de yuz am na UAE, Saudi Arabia, ɛn ɔda MENA jɔrisdikshɔn dɛn, wi de fala di aplikebul data protɛkshɔn rigyuleshɔn dɛn we inklud di UAE Fɛdaral Dikrɛt-Lɔ fɔ Pɔsin in Data Protɛkshɔn, Saudi Arabia Pɔsin in Data Protɛkshɔn Lɔ, ɛn ikwal rijinal fremwɔk dɛn. Dis inklud di data lokalizayshɔn rikwaymɛnt usay i apɔynt.

16.6 Ɔda Jurisdikshɔn dɛn

Foodfy dɔn mekɔp wi maynd fɔ fala di lɔ dɛn bɔt data protɛkshɔn na ɔl di say dɛn usay wi de wok. If yu kɔntri gɛt patikyula tin dɛn we yu fɔ du fɔ protɛkt yu data we nɔ de ɔp, duya kɔntak [email protected] fɔ no mɔ bɔt aw wi de protɛkt yu rayt dɛn ɔnda yu lokal lɔ.

17. Data Brech Notis

If dɛn pwɛl yu pɔsin in pasɔnal data we go mek yu gɛt prɔblɛm wit yu rayt ɛn fridɔm, Foodfy go:

Notis di rilevɛns supavaysɔri ɔtoriti insay 72 awa afta yu no bɔt di brech, as GDPR Atikul 33 ɛn di sem tin dɛn we de na ɔda jɔrisdikshɔn dɛn se.
Notis di wan dɛn we dɛn afɛkt witout delay we di brech go rili mek dɛn gɛt ay risk to dɛn rayt ɛn fridɔm, lɛk aw GDPR Atikul 34 ɛn di sem tin dɛn se.
Provide details of the nature of the breach, the categories and approximate number of data subjects and records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.
Dokumɛnt ɔl di pɔsin in pasɔnal data brech, inklud di tru tin, ifɛkt, ɛn rimɛdial akshɔn dɛn we dɛn tek, akɔdin to wi intanɛnt brech rɛjista.

If yu biliv se dɛn dɔn kɔmprɔmis yu data, duya kɔntak [email protected] wantɛm wantɛm.

18. Pikin ɛn Pikin dɛn we nɔ rich 18 ia yet

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

If wi kam fɔ no se wi nɔ no se wi dɔn gɛda pɔsin in pasɔnal data frɔm pikin we nɔ rich di ej we i fɔ ol, we wi mama ɛn papa ɔ di pɔsin we de kia fɔ wi nɔ gri fɔ du dat, wi go tek step wantɛm wantɛm fɔ dilit da infɔmeshɔn de na wi sistɛm dɛn. If yu biliv se wi dɔn gɛda infɔmeshɔn frɔm pikin, duya kɔntakt wi wantɛm wantɛm na [email protected].

19. Tɔd-Pati Link ɛn Savis

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Chenj dɛn to Dis Prayvesi Polisi

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
Fɔ chenj dɛn we rili afɛkt aw wi de prosɛs yu data, wi go tɛl yu bay imel at le 30 dez bifo di chenj dɛn bigin fɔ wok.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Kɔntakt Wi

If yu gɛt ɛni kwɛstyɔn, kɔnsyusɔn, ɔ rikwest bɔt dis Prayvesi Polisi, yu pasɔnal data, ɔ di we aw wi de protɛkt yu data, duya kɔntakt wi tru dɛn chanɛl dɛn ya:

Data Protɛkshɔn Ɔfisa: [email protected]
Privacy Inquiries: [email protected]
Security Issues: [email protected]
Jɛnɛral Sɔpɔt: [email protected]
Wɛbsayt: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.