Privacy Policy

1. Gabatarwa

Foodfy ("Kamfanin", "mu", "namu", "mu") ya himmatu wajen kare sirri da amincin bayanan ku. Wannan Manufar Sirri tana bayanin yadda muke tattarawa, amfani da, bayyanawa, adanawa, da kiyaye bayananku lokacin da kuke hulɗa tare da dandalin Foodfy, gami da gidan yanar gizon mu a foodfy.ai, aikace-aikacen hannu, APIs, dashboards na 'yan kasuwa, sabis na AI, cibiyar sadarwar isar da jirgi mara matuki, da duk sabis da fasali masu alaƙa (a dunƙule, "Platform").

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy yana aiki a cikin ƙasashe 250+. Takamaiman dokokin kariya na bayanai da suka shafi ku na iya bambanta dangane da wurin ku. Inda dokar gida ta ba da babbar kariya fiye da wannan Manufar Sirri, dokar gida ta yi rinjaye. An yi dalla-dalla ƙarin tanadin yanki a Sashe na 16.

2. Mai sarrafa bayanai

Foodfy shine mai sarrafa bayanai da ke da alhakin sarrafa bayanan ku ta hanyar Platform, sai dai in an faɗi haka. Don Foodfy don Aiki (Asusun Kamfanoni), ƙungiyar masu rijista tana aiki azaman mai sarrafa bayanai don bayanan sirri na ma'aikaci, kuma Foodfy tana aiki azaman mai sarrafa bayanai a madadinsu.

Domin neman kariyar bayanai, zaku iya tuntuɓar Jami'in Kariyar bayanai a:

Imel: [email protected]
Postal Address: Foodfy, Jami'in Kare Bayanai, ana samun sa akan buƙata ta [email protected]

3. Bayanan da Muke Tattara

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Duk Masu amfani

Bayanin Asusu: Cikakken suna, adireshin imel, lambar waya, ranar haihuwa, hoton bayanin martaba, da rufaffen kalmar sirri.
Bayanan Tabbatarwa: Takaddun shaidar shiga, sirrin tantance abubuwa biyu da lambobin dawowa, alamun API, da masu gano zaman.
Na'ura da Bayanan Fasaha: Nau'in na'ura, tsarin aiki da sigar, nau'in burauza da sigar, ƙudurin allo, masu gano na'urar musamman, bayanan cibiyar sadarwar wayar hannu, adireshin IP, da alamun sanarwar turawa (alamu na Expo).
Usage Data: Pages visited, features used, search queries, click patterns, navigation paths, session duration, timestamps, referring URLs, and interaction events.
Bayanan Wuri: Kimanin wurin da aka samo daga adireshin IP. Tare da bayyanannen izininka, madaidaicin wurin GPS don isarwa, gano kasuwancin kusa, da fasalulluka na tushen wuri.
Bayanan Sadarwa: Saƙonnin da aka aika ta hanyar Platform, hulɗar tallafin abokin ciniki, amsawa, da martanin bincike.

3.2 Abokan ciniki

Order Data: Abubuwan da aka oda, tarihin oda, adiresoshin isarwa (gami da sunan gini, titi, gida, bene, lambar shigarwa, da umarnin bayarwa), zaɓin tsari, buƙatun abinci na musamman, da tushen tsari (web, app, kiosk, QR, WhatsApp, shirin abinci).
Payment Data: Payment method type, billing address, transaction amounts, and transaction history. Full payment card numbers are processed by our PCI DSS-compliant payment processor (Stripe) and are never stored on Foodfy servers.
Littafin adireshi: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
Abubuwan da ake so: Kasuwancin da aka fi so, ajiyayyun abubuwa, zaɓin abinci, harshe da saitunan kuɗi.
Reviews and Ratings: Product reviews, business ratings, delivery ratings, photos, and comments.

3.3 Abokan Kasuwanci

Bayanan Kasuwanci: Sunan doka na kasuwanci, sunan kasuwanci, yanki, mai gano kantin sayar da jama'a, nau'in kasuwanci (gidajen cin abinci, kantin magani, kantin magani, furanni, dillali, mai kaya, alama), adireshin jiki, lambar waya, imel, da URL na gidan yanar gizo.
Bayanan Shari'a da Kuɗi: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Operational Data: Abubuwan menu, kas ɗin samfur, farashi, matakan ƙira, lokutan aiki, lokutan shirye-shirye, yankunan bayarwa, da saitunan sabis.
Bayanan Dangantakar Abokin Ciniki: Bayanan martaba na CRM ciki har da mitar odar abokin ciniki, jimlar kashe kuɗi, RFM (Recency, Frequency, Monetary) maki, matakin rayuwa, matakin aminci, matsayi na zaɓin tallace-tallace, yaren da aka fi so, alamomi, da bayanin kula.
Bayanan Ma'aikata: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: Google Place ID, Google rating, kafofin watsa labarun bayanan martaba (WhatsApp, Facebook), da kuma musayar bayanai tare da hadedde sabis (software na lissafin, dandamali bayarwa).
Bayanan Franchise: Ƙungiyar tambarin Franchise, lambobin fitarwa, saitunan wurare da yawa, da ƙididdigar matakin iri.

3.4 Abokan Isarwa

Tabbatar da Shaida: Shaida ta gwamnati, lasisin tuƙi, rajistar abin hawa, da shaidar inshora.
Real-Time Location: Abubuwan daidaitawa GPS ana sabunta su yayin isarwa mai aiki don bin diddigin oda, haɓaka hanya, da dalilai na aminci.
Performance Data: Number of completed orders, rejected orders, delivery times, ratings received, and earnings history.
Bayanan Isar da Jirgin Ruwa: Don abokan haɗin kai masu iya isar da jirgi mara matuki: Matsayin iyawa mara matuki, nau'in mai gudu, kididdigar bayarwa, aikin DronePort, da rajistan ayyukan aiki mara matuki.

3.5 Abokan Hulɗa

Yankunan Gudanarwa: Matsayin yanki da aka keɓe (Yanki, Ƙasa, Jiha, Birni, Yanki), masu gano yanki, da iyakokin yanki.
Ma'aunin Aiki: Ƙimar hawan kasuwanci, samun kudaden shiga, makin gamsuwar abokin tarayya, da ma'aunin girma na yanki.
Bayanan Aikace-aikace: Territory applicant profile information submitted during the application and onboarding process.

3.6 Masu Amfani da Asusun Kamfanin (Foodfy don Aiki)

Organization Data: Sunan doka na kamfani, nau'in mahaɗan doka, lambar lasisin ciniki, lambar haraji, adireshin rajista, bayanin lamba na lissafin kuɗi, da tambari.
Bayanan Ma'aikata: Sunan ma'aikaci, imel, rawar (mai gudanarwa / manaja / ma'aikaci), sashen, cibiyar farashi, lambar ma'aikaci, ma'auni na walat, tarihin ma'amalar walat, da matsayin aiki.

3.7 Masu zuba jari

Bayanan Mai saka jari: Matsayin amincewa, zaɓin saka hannun jari, takaddun tabbatarwa na ainihi, da tarihin sadarwa.
Ayyukan Zuba Jari: Bukatun saka hannun jari, sa hannu kan yarjejeniyar, adadin saka hannun jari, da wasiku masu alaƙa.

3.8 Masu amfani da NutriLife

NutriLife collects sensitive health and biometric data. See Section 9 for detailed information.

3.9 Bayani daga Sashe na Uku

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Payment processors and financial institutions for transaction verification and fraud prevention.
Public business directories and government registries for business verification and directory building.
Open Food Facts and other nutritional databases for product nutritional data.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
API ɗin Google Maps and Places don wuri, taswira, da bayanan adireshi.
Nazari da abokan talla don nazarin zirga-zirgar gidan yanar gizon da ma'aunin yakin neman zabe.

4. Tushen Shari'a don Gudanarwa

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Performance of Contract: Processing necessary to fulfill our contractual obligations to you, including account creation, order processing, payment handling, delivery coordination, and provision of Platform features you have subscribed to or requested.
Yarda: Processing based on your freely given, specific, informed, and unambiguous consent. This applies to: precise GPS location tracking, NutriLife health and biometric data collection (special category data), marketing communications and promotional emails, non-essential cookies and tracking technologies, and AI-powered photo analysis of meals.
Sha'awa ta halal: Processing necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms. This includes: Platform security and fraud prevention, analytics and service improvement, personalized search results and recommendations (non-AI profiling), customer support and communication, and enforcement of our Terms of Service.
Wajibi na Shari'a: Processing necessary to comply with applicable legal requirements, including tax and accounting regulations, anti-money laundering (AML) and know-your-customer (KYC) requirements, food safety and public health regulations, data retention mandated by law, and responses to lawful government or regulatory requests.
Vital Interest: A cikin keɓantattun yanayi, sarrafawa masu mahimmanci don kare mahimman bukatu na wani, kamar yanayin gaggawa da ya haɗa da rashin lafiyar abinci, al'amuran aminci, ko abubuwan gaggawa na lafiyar jama'a.

5. Yadda Muke Amfani da Bayananku

We use the personal data we collect for the following purposes:

5.1 Core Platform Ayyuka

Provide, maintain, operate, and improve the Platform and all its features and services.
Process and fulfill orders, payments, refunds, and deliveries.
Ƙirƙiri, tantancewa, da sarrafa asusun mai amfani a duk nau'ikan masu amfani.
Kunna bin diddigin oda na ainihi, daidaitawar isar da sako, da aika direba/drone.
Process Business Partner payouts and financial reconciliation.
Sarrafa biyan kuɗi na Foodfy Gold, fa'idodi, da lissafin kuɗi.
Operate Foodfy for Work corporate wallets, allocations, and expense tracking.

5.2 Sadarwa

Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
Provide customer support and respond to inquiries through all channels (email, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Keɓancewa da AI

Personalize your experience through AI-powered search results, business recommendations, and product suggestions.
Provide Business Partners with AI-powered tools including menu optimization, demand forecasting, automated marketing content generation, and customer analytics.
Power NutriLife features including AI meal photo analysis, nutritional calculation, and personalized dietary guidance.
Kunna AI chatbots da goyan bayan abokin ciniki mai sarrafa kansa.

5.4 Tsaro, Tsaro, da Biyayya

Gano, bincika, da hana zamba, cin zarafi, shiga mara izini, da sauran ayyukan haram ko cutarwa.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
Bi da wajibai na shari'a, buƙatun haraji, da umarni na tsari.
Ƙaddamar da Sharuɗɗan Sabis ɗinmu da sauran yarjejeniyoyin.

5.5 Bincike da Ingantawa

Gudanar da tarawa da ƙididdiga masu ɓoye don fahimtar tsarin amfani da inganta fasalin dandamali.
Perform A/B testing and user experience research.
Train and improve AI and machine learning models using anonymized and aggregated data.
Ƙirƙirar rahotannin sirri na kasuwanci da fahimtar kasuwa.

6. Yadda Muke Raba Bayananku

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Tare da Sauran Masu Amfani da Platform

Abokan Kasuwanci: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Abokan Bayarwa: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Abokan ciniki: Bayanin Abokin Kasuwanci (suna, adireshi, ƙididdiga, menu, sa'o'in aiki) ana nunawa a bainar jama'a akan dandamali don ba da damar ganowa da oda.

6.2 Tare da Masu Ba da Sabis

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Payment processing, subscription billing, and fraud detection.
Cloudflare: Isar da abun ciki, Kariyar DDoS, da Tacewar zaɓi na aikace-aikacen yanar gizo.
Anthropic da OpenAI: AI da samfurin koyan inji don fasalin Platform AI. Bayanan da aka aika zuwa masu samar da AI ana sarrafa su ƙarƙashin sharuɗɗan sarrafa bayanan kasuwancin su kuma ba a amfani da su don horar da samfuran su gabaɗaya.
Deepgram: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: API ɗin taswirori, Wurare, nazari, da sabis na talla.
Meta: Gudanar da kamfen talla da bin diddigin juyawa.
Cloud Infrastructure Providers: Server hosting, data storage, and computing services.

6.3 Tare da Dandali na Isar da Jama'a

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Tare da Haɗin Kuɗi

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Don Manufofin Shari'a da Ka'idoji

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Canja wurin Kasuwanci

Dangane da haɗe-haɗe, saye, sake tsarawa, fatarar kuɗi, siyar da kadarori, ko ma'amalar kamfani iri ɗaya, ana iya canjawa da keɓaɓɓen bayanan ku zuwa mahaɗin da ake samu. Za mu ba da sanarwa kafin bayanan keɓaɓɓen ku ya zama ƙarƙashin wata manufar keɓancewa daban.

6.7 Tare da yardar ku

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Riƙe bayanai

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

Bayanan Asusun Aiki: Retained for the duration of your account plus 30 days after account deletion request to allow for recovery.
Order and Transaction Records: Retained for a minimum of 7 years to comply with tax, accounting, and financial regulations in applicable jurisdictions.
Payment Records: Retained as required by PCI DSS standards and financial regulations, typically 7 years.
Bayanan Abokan Kasuwanci: Retained for the duration of the business relationship plus the legally required retention period for business records.
NutriLife Health Data: Retained while your NutriLife profile is active. Upon deletion request, health data is permanently deleted within 30 days, except where retention is required by law.
Bayanan Biyan Kuɗi na Foodfy Gold: Retained for the duration of the subscription plus 3 years for billing dispute resolution.
Bayanan Ma'aikacin Asusu na Kamfanin: Retained for the duration of the employee enrollment plus 1 year after removal from the Corporate Account.
Lissafin Sadarwa: An riƙe hulɗar tallafin abokin ciniki na tsawon shekaru 3 don tabbatar da inganci da warware takaddama.
Bayanan Bincike: Ana iya riƙe haɗe-haɗe da bayanan ƙididdiga waɗanda ba a bayyana sunansu ba har abada saboda baya tantance mutane.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI da yanke shawara ta atomatik

Foodfy yana amfani da hankali na wucin gadi da sarrafawa ta atomatik a cikin fa'idodin Platform da yawa. Mun himmatu wajen nuna gaskiya game da yadda waɗannan fasahohin ke sarrafa bayanan ku.

8.1 Yadda AI ke sarrafa bayanan ku

Personalized Recommendations: Samfuran AI suna nazarin tarihin odar ku, halayen bincike, wuri, da abubuwan da aka zaɓa don ba da shawarar kasuwanci, samfura, da tayi. Wannan sarrafa yana dogara ne akan sha'awa ta halal.
Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
Bukatar Hasashen: Don Abokan Kasuwanci, AI na nazarin bayanan oda na tarihi, yanayin yanayi, abubuwan gida, da bayanan yanayi don hasashen buƙatu. Wannan yana amfani da tattara bayanan kasuwanci.
Inganta Menu: AI yana ba da shawarar gyare-gyaren farashi da gyare-gyaren menu dangane da bayanan tallace-tallace, nazarin masu fafatawa, da zaɓin abokin ciniki. Abokin Kasuwanci koyaushe yana yin yanke shawara na ƙarshe.
Gano Zamba: Na'urori masu sarrafa kansu suna nazarin tsarin ma'amala, bayanan na'urar, da siginonin ɗabi'a don gano ayyukan zamba. Manazarta na ɗan adam na iya sake duba ma'amaloli masu tuta.
NutriLife AI: AI tana nazarin hotunan abinci don ƙididdige abun ciki na abinci mai gina jiki kuma yana haifar da keɓaɓɓen shawarwarin abinci dangane da bayanin lafiyar ku. Dubi Sashe na 9 don cikakkun bayanai.
Talla ta atomatik: AI yana haifar da abun ciki na tallace-tallace, kamfen imel, da tayin talla don Abokan Kasuwanci dangane da rarrabuwar abokin ciniki da bayanan halayya.

8.2 Haƙƙinku Game da Yanke Shawarwari Na atomatik

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 AI Data Tsaro

Bayanan da aka aika zuwa masu samar da AI na ɓangare na uku (Anthropic, OpenAI) ana sarrafa su ƙarƙashin yarjejeniyar sarrafa bayanan kasuwanci. Ba a amfani da bayanan ku don horar da tsarin AI na gaba ɗaya.
Horon samfurin AI ta Foodfy yana amfani da bayanan sirri da aka tattara waɗanda ba su tantance masu amfani da su ba.
Abubuwan AI mai yiwuwa ne kuma ana gabatar da su azaman shawarwari ko ƙididdiga, ba ƙayyadaddun ƙayyadaddun ƙayyadaddun ƙayyadaddun bayanai ba.

9. Lafiya da Bayanan Halitta (NutriLife)

NutriLife processes sensitive health-related and biometric data that requires special protection under applicable privacy laws. This section provides detailed information about how we handle this data.

9.1 Rukunin Bayanan Lafiya da aka tattara

With your explicit consent, NutriLife may collect and process the following categories of health data:

Physical Measurements: Nauyin jiki, tsayi, yawan kitsen jiki, dawafin kugu, dawafin hip, da ma'aunin jiki (BMI).
Vital Signs: Matakan glucose na jini, karatun hawan jini, da bugun zuciya.
Manufofin Rayuwa: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
Bayanan Abinci: Shigar da bayanan abinci, Hotunan abinci, kalori da abinci mai gina jiki (protein, carbohydrates, mai, fiber, sukari, sodium), abincin micronutrient (bitamin A ta B12, calcium, iron, potassium, da sauransu), nau'in abinci, da rashin lafiyar abinci.
Bayanan Lafiya: Ranar haihuwa, jinsi, matakin aiki, burin lafiya (asara nauyi, riba, kiyayewa), nauyin manufa, yanayin likita, ƙarin amfani, ciki ko matsayin shayarwa.
Bayanan Bayani na AI: Hotunan abinci da AI suka bincika, ƙididdiga masu ƙarfin gwiwa, da ƙididdiga masu gina jiki na AI.

9.2 Tushen Shari'a da Yarda

An rarraba bayanan lafiya da na halitta azaman bayanan rukuni na musamman ƙarƙashin GDPR (Mataki na 9) da makamantan dokoki a duk duniya. Muna aiwatar da wannan bayanan ne kawai bisa ga bayyananniyar izininku, wanda kuka bayar yayin hawan NutriLife. Kuna iya janye yardar ku a kowane lokaci ta hanyar kashe NutriLife a cikin saitunan asusunku, wanda zai haifar da goge bayanan lafiyar ku a cikin kwanaki 30.

9.3 Ƙayyadaddun Manufa

Your NutriLife health data is used strictly for the following purposes:

Ana ƙididdige ƙimar ƙimar rayuwa ta basal (BMR), jimlar kashe kuzarin yau da kullun (TDEE), da keɓaɓɓen kalori da maƙasudin macronutrients.
Tracking your food diary entries and nutritional intake over time.
Providing AI-powered dietary suggestions and meal plan recommendations.
Nuna yanayin lafiya da ci gaba zuwa manufofin da aka bayyana.

9.4 Tsayayyen Kariyar Bayanai

NutriLife health data is encrypted at rest and in transit using AES-256 and TLS 1.3 encryption.
Ana adana bayanan lafiya daban daga bayanan Platform na gabaɗaya tare da ƙarin ikon sarrafawa.
NutriLife health data is NEVER shared with insurance companies, employers, advertisers, or any third party for purposes unrelated to providing the NutriLife service.
BAA TABA amfani da bayanan lafiya don tallata niyya ko siyarwa ga wasu mutane na uku ba.
Samun damar yin amfani da bayanan kiwon lafiya a cikin Foodfy an iyakance shi ga ma'aikata masu mahimmanci da tsarin bisa ƙaƙƙarfan buƙatu na sani.

10. Foodfy Gold Subscription Data

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Plan type, subscription status (active, trial, paused, cancelled, expired), start and end dates, trial period dates, and renewal dates.
Payment Data: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Amfanin Amfani: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Asusu na Kamfanin da Bayanan Ma'aikata

Don Foodfy don Aiki (Asusun Kamfanoni), ana raba nauyin sarrafa bayanai:

11.1 Dangantakar Mai Kula da Bayanai

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Bayanan da aka tattara

Sunan ma'aikaci, adireshin imel, da rawar da ke cikin Asusun Haɗin kai (mai gudanarwa, manajan, ma'aikaci).
Sashen, cibiyar farashi, da lambar ma'aikaci kamar yadda mai aiki ya bayar.
Wallet balance, credit history, spending history, and refund records.
Order history made using the corporate wallet, including items ordered and amounts.

11.3 Nauyin Ma'aikata

Masu ɗaukan ma'aikata suna da alhakin: (a) samun tushen halal don raba bayanan ma'aikaci tare da Foodfy; (b) sanar da ma'aikata game da sarrafa bayanai ta hanyar Platform; (c) amsa buƙatun haƙƙin bayanan ma'aikaci da suka danganci bayanan sarrafa mai aiki; da (d) tabbatar da bin ka'idodin aikin yi da kariyar bayanai.

12. Isar da Drone Data Aiki

When drone delivery services are used, the following additional data is processed:

Route and GPS Data: Hannun jirgi mara matuki, wuraren isar da sako ta wuraren DronePort, isar da madaidaitan GPS, da ƙididdigar lokutan isowa.
Bayanan Abokin Bayarwa: Don abokan haɗin kai masu iya isar da jirgi: wuri na ainihi yayin isarwa aiki, ƙididdigar bayarwa, da rajistan ayyukan aiki.
Bayanin DronePort: Ma'aunin amfani da DronePort, jadawalin kulawa, da matsayin aiki.
Bayanan Isar da Abokin Ciniki: Precise delivery coordinates required for safe and accurate drone landing, which may be more precise than standard address-based delivery.

Ana sarrafa bayanan isar da jirgi mara matuki bisa ka'ida ta doka ta aikin kwangila kuma, inda ya dace, halaltacciyar sha'awa ta kiyaye aminci da ingantaccen ayyukan isarwa. Bayanan wuri na ainihi na Abokan Bayarwa ana sarrafa su kawai yayin isarwa mai aiki.

13. Tsaron Bayanai

Foodfy tana aiwatar da ingantattun matakan fasaha da masana'antu na jagoranci don kare bayanan ku:

13.1 Kare Fasaha

Rufe duk bayanan da ke cikin hanyar wucewa ta amfani da TLS 1.2+ (An tilasta HTTPS a duk wuraren ƙarshen Platform).
Rufe bayanan sirri yayin hutu ta amfani da boye-boye AES-256.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Cibiyar isar da abun ciki (CDN) tare da caching gefen don aiki da tsaro.
PCI DSS-compliant payment processing through Stripe, with no storage of full card numbers on Foodfy servers.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
Tabbatar da API ta amfani da amintattun alamu tare da iyakance ƙima da gano cin zarafi.
Regular automated vulnerability scanning and penetration testing.

13.2 Kare Ƙungiya

Role-based access controls ensuring employees can only access data necessary for their function.
Gine-ginen bayanan masu haya da yawa tare da ƙayyadaddun bayanai na ƙasar, tabbatar da raba bayanai daga yankuna daban-daban cikin hikima.
Yarjejeniyar sarrafa bayanai tare da duk masu samar da sabis na ɓangare na uku.
Regular security awareness training for all personnel with access to personal data.
Hanyoyin amsawar aukuwa da ƙungiyar tsaro ta sadaukar.
Ayyukan rage girman bayanai: muna tattara bayanan da suka wajaba don takamaiman dalili.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Canja wurin Bayanai na Duniya

Foodfy tana aiki a cikin ƙasashe 250+ ta hanyar abubuwan more rayuwa ta duniya da cibiyar sadarwa ta Abokin Hulɗa. Ana iya canjawa da keɓaɓɓen bayanan ku zuwa da sarrafa su a cikin ƙasashen da ba ƙasar ku ba. Lokacin da muka canja wurin bayanan sirri zuwa ƙasashen duniya, muna aiwatar da kariyar da suka dace don tabbatar da cewa bayanan ku sun kasance cikin kariya:

Standard Contractual Clauses (SCCs): Don canja wurin daga EEA/UK zuwa ƙasashe ba tare da isassun yanke shawara ba, muna amfani da ƙa'idodin kwangilar da Hukumar Tarayyar Turai ta amince da ita.
Yarjejeniyar Gudanar da Bayanai: Duk masu ba da sabis na ɓangare na uku suna sarrafa bayanan sirri a madadinmu suna da alaƙa da cikakkun yarjejeniyoyin sarrafa bayanai waɗanda suka haɗa da wajibcin kariyar bayanai, buƙatun tsaro, da kariyar canja wurin kan iyaka.
Takamaiman Bayanin Ƙasa: Our multi-tenant architecture uses country-specific database shards, which means operational data is stored and processed within or near the geographic region of the relevant Territory, minimizing cross-border transfers for day-to-day operations.
Isar da Shawara: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Haqqoqin Kere Sirri

Dangane da wurin ku, kuna da haƙƙoƙi daban-daban game da bayanan sirri na ku. Foodfy ta himmatu wajen girmama waɗannan haƙƙoƙin ga duk masu amfani a duk duniya:

15.1 Haƙƙin Duniya

Regardless of your location, all Foodfy users may:

Shiga: Request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
Gyara: Request correction of inaccurate, incomplete, or outdated personal data. You can update most information directly through your account settings.
Sharewa: Request deletion of your personal data, subject to legitimate retention requirements (legal obligations, dispute resolution, fraud prevention).
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Objection: Object to the processing of your personal data for direct marketing purposes. We will comply with all opt-out requests promptly.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Share Account: Request complete deletion of your account and associated personal data. Account deletion requests are processed within 30 days.

15.2 Yadda ake Amfani da Haƙƙinku

You may exercise your rights by:

Samun shiga saitunan asusun ku don sarrafa bayanan sabis na kai, canje-canjen zaɓi, da share asusu.
Yi imel ɗin Jami'in Kare Bayananmu a [email protected] tare da buƙatar ku.
Aika imel ɗin [email protected] don tambayoyin sirri na gabaɗaya.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Haƙƙin Sirri na Yanki

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Yankin Tattalin Arziƙin Turai da Ƙasar Ingila (GDPR / UK GDPR)

Idan kana cikin EEA ko UK, kana da ƙarin haƙƙoƙin da ke ƙarƙashin Dokar Kariyar Gaba ɗaya:

Ƙaunar bayanai: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Yanke Shawara Mai atomatik: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
Jami'in Kare Bayanai: Our DPO can be reached at [email protected] for any GDPR-related inquiries.

16.2 California, Amurka (CCPA / CPRA)

Idan kai mazaunin California ne, kana da haƙƙoƙi masu zuwa a ƙarƙashin Dokar Sirri na Masu Amfani da California (kamar yadda Dokar Haƙƙin Sirri ta California ta gyara):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose for collecting, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of your personal information, subject to statutory exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: Foodfy baya siyar da keɓaɓɓen bayanin ku. Ba mu raba keɓaɓɓen keɓaɓɓen tallan tallan ɗabi'a ba tare da izinin ku ba.
Right to Limit Use of Sensitive Personal Information: Request limitation of the use and disclosure of sensitive personal information to what is necessary for the purposes specified.
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

A cikin watanni 12 da suka gabata, ba mu sayar da bayanan sirri ba kamar yadda CCPA/CPRA ta ayyana.

16.3 Brazil (LGPD)

Idan kuna cikin Brazil, kuna da haƙƙoƙi a ƙarƙashin Lei Geral de Protecao de Dados (LGPD), gami da haƙƙin: tabbatar da sarrafawa, samun dama, gyarawa, ɓoye suna, ɗaukar hoto, share bayanan da aka sarrafa tare da izini, bayanai game da rabawa, da haƙƙin neman ƙarar Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Asiya-Pacific (PDPA da Dokokin Daidaitan)

Idan kana cikin hukunce-hukuncen da ke tare da Ayyukan Kariyar bayanan Keɓaɓɓu ko makamancin doka (ciki har da Singapore, Thailand, da sauran ƙasashen Asiya-Pacific), kuna da haƙƙin samun dama, gyara, sharewa, ƙuntatawa, da ɗaukar bayanan keɓaɓɓenku kamar yadda dokar gida ta tanadar. Muna aiwatar da bayanan ku daidai da ƙa'idodin PDPA masu dacewa, gami da samun izini a inda ake buƙata da bayar da sanarwar ayyukan sarrafa bayanai.

16.5 Gabas ta Tsakiya da Arewacin Afirka

Ga masu amfani a cikin UAE, Saudi Arabiya, da sauran hukunce-hukuncen MENA, muna bin ka'idodin kariyar bayanai da suka haɗa da Dokokin Tarayyar UAE akan Kariyar Bayanan Keɓaɓɓu, Dokar Kariyar Keɓaɓɓen bayanan Saudi Arabia, da daidaitattun tsarin yanki. Wannan ya haɗa da buƙatun keɓanta bayanai idan an zartar.

16.6 Sauran Hukunce-hukuncen

Foodfy ta himmatu wajen bin dokokin kariyar bayanai a duk yankunan da muke aiki. Idan ikon ku yana da takamaiman buƙatun kariya na bayanai da ba a jera su a sama ba, tuntuɓi [email protected] don bayani game da yadda muke kare haƙƙin ku a ƙarƙashin dokar gida.

17. Sanarwa Cewar Data

A cikin lamarin keta bayanan sirri wanda ke haifar da haɗari ga haƙƙoƙin ku da yancin ku, Foodfy zai:

Notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR Article 33 and equivalent provisions in other jurisdictions.
Notify affected individuals without undue delay when the breach is likely to result in a high risk to their rights and freedoms, as required by GDPR Article 34 and equivalent provisions.
Provide details of the nature of the breach, the categories and approximate number of data subjects and records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.
Yi rikodin duk keta bayanan sirri, gami da gaskiya, tasiri, da matakan gyara da aka ɗauka, daidai da rajistar cin zarafi na cikin gida.

Idan kun yi imanin an lalata bayanan ku, da fatan za a tuntuɓi [email protected] nan da nan.

18. Yara da Kananan Yara

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Idan mun san cewa mun tattara bayanan sirri da gangan daga yaron da ke ƙasa da iyakar shekarun da aka zartar ba tare da izinin iyaye ko masu kulawa ba, za mu ɗauki matakai nan take don share wannan bayanin daga tsarin mu. Idan kun yi imani mun tattara bayanai daga yaro, da fatan za a tuntuɓe mu nan da nan a [email protected].

19. Haɗin kai da Sabis na ɓangare na uku

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Canje-canje ga Wannan Dokar Sirri

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
Don canje-canjen kayan aiki waɗanda ke tasiri sosai yadda muke sarrafa bayananku, za mu sanar da ku ta imel aƙalla kwanaki 30 kafin canje-canjen su yi tasiri.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Tuntube Mu

Idan kuna da wasu tambayoyi, damuwa, ko buƙatu game da wannan Dokar Sirri, bayanan keɓaɓɓen ku, ko ayyukan kare bayanan mu, da fatan za a tuntuɓe mu ta tashoshi masu zuwa:

Jami'in Kare Bayanai: [email protected]
Privacy Inquiries: [email protected]
Security Issues: [email protected]
Gabaɗaya Taimako: [email protected]
Yanar Gizo: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.