Privacy Policy

1. Uñt’ayañataki

Foodfy ("Empresa", "jiwasa", "jiwasa", "jiwasa") ukaxa ch’amanchatawa jani ukaxa jani wali lurawinakata jark’aqañataki. Aka Política de Privacidad ukax qhanancht’iwa kunjams apthapipxta, apnaqapxta, yatiyapxta, imapxta, ukat jark’aqapxtan datos ukanakax kunapachatix plataforma Foodfy ukamp chikt’atäpktan ukhaxa, ukax jiwasan sitio web foodfy.ai ukankiwa, aplicaciones móviles, APIs, tablones de mando de comerciantes, servicios AI, red de entrega de drones, ukat taqi ukanak uñt’at servicios ukat características (taqi mayachata, “Plataforma”).

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy ukax 250+ markanakanw irnaqäna. Datos ukanakat jark’aqasiñ kamachinakax específicos ukanakax kawkhantix utjki ukarjamaw mayjt’aspa. Kawkhantix local kamachix aka Política de Privacidad ukar sipanx juk’amp jark’aqasiñ churki, ukax local kamachiw nayranki. Disposiciones regionales suplementarias ukanakaxa 16 t’aqansa qhananchatawa.

2. Datos Controlador ukaxa

Foodfy ukax controlador de datos ukawa, ukax Plataforma tuqiw datos personales ukanakax lurasi, jan ukax yaqha tuqit arsutawa. Foodfy for Work (Cuentas Corporativas) ukatakixa, inscribir organizacionax controlador de datos ukhamaw irnaqirin datos personales ukanakatakix irnaqäna, ukatx Foodfy ukax jupanakan sutipxar mä procesor de datos ukhamaw irnaqäna.

Datos jark’aqaña tuqita jiskt’asiñatakixa, jiwasana Oficial de Protección de Datos ukarux jawst’apxasmawa aka tuqiru:

Correo electrónico tuqi: [email protected]
Postal Address: Foodfy, Oficial de Protección de Datos, ukax mayiwiparjamaw [email protected] tuqi uñt’ayasi

3. Yatiyawinak Apthapiñasawa

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Taqi Usuarionaka

Cuenta Yatiyawi: Phuqata suti, correo electrónico, teléfono, yurïwi uru, perfil foto, ukatxa contraseña cifrada.
Uñakipañataki Datos: Uñt’ayañataki credenciales, pä factor uñt’ayawi secretos ukatxa recuperación códigos, API tokens ukatxa sesión uñt’ayirinaka.
Dispositivo ukatxa Datos Técnicos ukanaka: Dispositivo kasta, sistema operativo ukat versión, navegador ukan kasta ukat versión, pantalla resolución, dispositivo identificadores únicos, red móvil ukan yatiyawipa, dirección IP ukat push notification tokens (Expo tokens).
Usage Data: Pages visited, features used, search queries, click patterns, navigation paths, session duration, timestamps, referring URLs, and interaction events.
Uka chiqanx Datos ukanakaw utji: Niya uñt’ayawix IP ukan uñt’ayatawa. Qhana iyawsäwimampi, GPS chiqapa chiqapa apañataki, jak’a negocio jikxatañataki, ukhamaraki kawkhantix utjki ukarjam lurawinakampi.
Yatiyawi Datos: Plataforma tuqi yatiyawinak apayata, aljirinakatak yanapt’awinaka, amuyunaka, ukat jiskt’äwin jaysawinaka.

3.2 Aljirinakaxa

Order Data: Kunatix mayitäki, historial de pedidos, direcciones de entrega (ukax edificio suti, calle, apartamento, piso, código de entrada, ukat entrega instrucciones), pedido preferencias, requisitos especiales dietéticos, ukat fuente de pedido (web, app, kiosco, QR, WhatsApp, plan de comida).
Payment Data: Payment method type, billing address, transaction amounts, and transaction history. Full payment card numbers are processed by our PCI DSS-compliant payment processor (Stripe) and are never stored on Foodfy servers.
Dirección Libro: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
Munañanakapa: Favoritos negocios, imatäki uka yänaka, manq’añanaka, aru ukat qullqi uñt’ayaña.
Reviews and Ratings: Product reviews, business ratings, delivery ratings, photos, and comments.

3.3 Negocios ukan irnaqirinaka

Negocios ukan yatiyawipa: Negocio legal suti, alxañ suti, subdominio, identificador de tienda pública, tipo de negocio (restaurante, manq’añanak aljir, farmacia, panqaranaka, aljirinaka, proveedor, marka), dirección física, teléfono, correo electrónico ukat URL sitio web.
Kamachi tuqita ukhamaraki Qullqi tuqita Datos: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Datos Operativos ukaxa: Menú ukan yänaka, catálogo de productos, precios, niveles de inventario, horas de operación, wakicht’añ pachanaka, zonas de entrega ukat configuraciones de servicios ukanaka.
Datos de Relación de Clientes uka tuqita: Perfiles CRM ukax frecuencia de pedido de clientes, taqpach gasto, RFM (Recencia, Frecuencia, Monetaria) ukan puntuacionanakapa, ciclo de vida ukan etapa, nivel de fidelidad, estado de opt-in de comercialización, aru munata, etiquetas ukat notas ukanakaw utji.
Irnaqirinakan Datos ukanaka: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: Google Place ID, Google ukan calificación, perfiles de medios sociales (WhatsApp, Facebook), ukat datos ukanakax servicios integrados ukanakamp mayjt’ayatawa (software de contabilidad, plataformas de entrega).
Datos de Franquicia ukaxa mä juk’a pachanakwa lurasi: Franquicia markan asociación, códigos de salida, walja chiqanakan configuración ukat markan análisis ukanak luraña.

3.4 Uñacht’ayañataki Yanapt’irinaka

Identidad uñakipaña: Gobierno ukan churata identificación, licencia de conducir, auto registro, ukhamaraki seguro ukanaka uñacht’ayaña.
Real-Time Location: Coordenadas GPS ukanakax activas entregas ukanx machaqar tukuyatawa, pedido ukar arknaqañataki, ruta optimización ukat seguridad ukataki.
Performance Data: Jakhuwi tukuyata, jani iyawsata kamachinaka, churaña pacha, calificaciones katuqata, ukhamaraki ganancias ukanaka.
Drone ukan yatiyawipa: Drone-capable entrega socios ukanakataki: estado de capacidad de drone, tipo de corredor, estadísticas de entrega, asignación DronePort, ukat registros operativos de drone.

3.5 Territorio ukankirinakaxa

Territorios Gestionados ukanaka: Nivel de territorio asignado (Región, País, Estado, Ciudad, Área), territorio uñt’irinaka, ukhamaraki alcance geográfico ukanaka.
Métricas de Rendimiento ukaxa mä juk’a pachanakwa lurasi: Tasas de onboarding empresarial, qullqi jikxatata, satisfacción de socios ukat territorio jiltawi métricas.
Aplicación Datos ukax mä juk’a pachanakanwa: Territory applicant profile information submitted during the application and onboarding process.

3.6 Cuenta Corporativa apnaqirinaka (Foodfy irnaqañataki) .

Organization Data: Empresan sutipa legal, entidad jurídica ukan kastapa, licencia comercial ukan jakhupa, impuesto ukan jakhupa, dirección registrada, facturación ukan contacto ukan yatiyawipa, ukat logotipo ukanaka.
Irnaqirinakan Datos ukanaka: Irnaqirinakan sutipa, correo electrónico, lurawi (admin/gerente/irnaqirinaka), departamento, centro de costos, irnaqirin referencia número, saldo billetera, historial de transacción de billetera, ukat estado de trabajo.

3.7 Qullqichir jaqinaka

Perfil de Inversionista ukax mä juk’a pachanakanwa: Estado de acreditación, preferencias de inversión, documentos de verificación de identidad, ukhamaraki historia de comunicación ukanaka.
Qullqichasiwi lurawi: Intereses de inversión, participación de tratos, qullqichasiwi qullqinaka, ukhamaraki correspondencia ukanakampi chikt’ata.

3.8 NutriLife ukan apnaqirinaka

NutriLife ukax k’umaräñ tuqit ukhamarak biométrico ukan yatiyawinakap apthapi. Uka tuqit jukʼamp yatxatañatakixa 9 tʼaqa uñjjattʼäta.

3.9 Kimsïri jaqinakata yatiyawi

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Payment processors and financial institutions for transaction verification and fraud prevention.
Public business directories and government registries for business verification and directory building.
Jisk’a Manq’a Chiqanaka ukatxa yaqha manq’aña tuqita yatxatatanakaxa yänaka manq’aña tuqita yatiyawinakataki.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
Google Maps and Places API ukax kawkhantix utjki, mapeo ukat dirección ukanakat yatiyawinak uñt’ayañataki.
Análisis ukat publicidad ukan yanapirinakax sitio web ukan trafico uñakipañataki ukhamarak campaña medición ukanakataki.

4. Base Legal ukaxa Procesamiento ukataki

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Performance of Contract: Processing necessary to fulfill our contractual obligations to you, including account creation, order processing, payment handling, delivery coordination, and provision of Platform features you have subscribed to or requested.
Llullaña: Processing based on your freely given, specific, informed, and unambiguous consent. This applies to: precise GPS location tracking, NutriLife health and biometric data collection (special category data), marketing communications and promotional emails, non-essential cookies and tracking technologies, and AI-powered photo analysis of meals.
Interés Legítimo ukaxa: Processing necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms. This includes: Platform security and fraud prevention, analytics and service improvement, personalized search results and recommendations (non-AI profiling), customer support and communication, and enforcement of our Terms of Service.
Obligación Legal ukaxa: Processing necessary to comply with applicable legal requirements, including tax and accounting regulations, anti-money laundering (AML) and know-your-customer (KYC) requirements, food safety and public health regulations, data retention mandated by law, and responses to lawful government or regulatory requests.
Vital Interest: Circunstancias excepcionales ukanxa, proceso ukaxa wakisiwa mayniru intereses vitales ukanaka jark’aqañataki, kunjamatixa situaciones de emergencia ukanakaxa alergias alimentarias, incidentes de seguridad, jan ukaxa emergencias de salud pública ukanakampi.

5. Kunjamsa Yatiyäwinakam apnaqapxta

We use the personal data we collect for the following purposes:

5.1 Operaciones de Plataforma Básica ukanaka

Provide, maintain, operate, and improve the Platform and all its features and services.
Process and fulfill orders, payments, refunds, and deliveries.
Taqi kasta apnaqirinakan cuentanakap luraña, chiqanchaña ukat apnaqaña.
Chiqpach pachan pedido ukar arknaqañ, coordinación de entrega ukat conductor/drone ukar khitañ yanapt’aña.
Process Business Partner payouts and financial reconciliation.
Foodfy Gold ukan suscripciones, beneficios ukat facturación ukanaka apnaqaña.
Foodfy for Work ukan billetera corporativa, asignación ukat gastos ukanakar arknaqañ apnaqaña.

5.2 Yatiyawi

Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
Provide customer support and respond to inquiries through all channels (email, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Personalización ukatxa AI

Personalize your experience through AI-powered search results, business recommendations, and product suggestions.
Provide Business Partners with AI-powered tools including menu optimization, demand forecasting, automated marketing content generation, and customer analytics.
Power NutriLife features including AI meal photo analysis, nutritional calculation, and personalized dietary guidance.
AI chatbots ukat automático aljirinakatak yanapt’äwinak ch’amanchaña.

5.4 Seguridad, Seguridad, ukhamaraki Cumplimiento ukanaka

Uñt’aña, yatxataña, ukhamaraki jark’aqaña sallqjaña, jan wali luraña, jan wali lurañanaka, ukhamaraki yaqha jan wali lurawinakata jan ukaxa jan wali lurawinakata.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
Obligaciones legales, impuestos ukatxa mandatos regulatorios ukanaka phuqhaña.
Jiwasan Condiciones de Servicio ukat yaqha acuerdonak phuqhaña.

5.5 Análisis ukatxa juk’ampi suma luraña

Análisis agregados ukat jan uñt’atanakar lurañaw apnaqañ thakhinak amuyañataki ukhamarak Plataforma ukan lurawinakap askinchañataki.
Perform A/B testing and user experience research.
Train and improve AI and machine learning models using anonymized and aggregated data.
Inteligencia empresarial ukan yatiyawinakap ukat qhathunak uñakipañanak luraña.

6. Kunjamsa Yatiyäwinakam yatiyapxtanxa

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Yaqha Plataforma Usuarionakampi

Negocios ukan yanapirinakapa: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Ukax mä juk’a pachanakanwa: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Aljirinakaxa: Socio Empresarial ukan yatiyawipa (suti, dirección, calificaciones, menú, horas de operación) ukax Plataforma ukanx taqin uñjkataw uñacht’ayasi, ukhamat jikxatañataki ukhamarak ordenañataki.

6.2 Servicios ukankirinakampi

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Payment processing, subscription billing, and fraud detection.
Ukax mä juk’a pachanakanwa: Contenido ukar puriyaña, DDoS jark’aqaña, ukat web aplicación firewall.
Antrópico ukat OpenAI ukanak uñt’ayaña: AI ukat maquina de aprendizaje modelo inferencia ukax Plataforma AI ukan lurawinakapataki. AI ukankirinakaru apayata yatiyawixa empresan datos ukanaka apnaqañ kamachinakaparjamawa lurataraki, ukatxa janiwa modelos generales ukanaka yatichañatakixa apnaqatäkiti.
Deepgram ukax mä juk’a pachanakanwa: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: Mapas, Lugares API, análisis ukat yatiyawinak uñt’ayañ yanapt’anaka.
Meta ukat juk’ampinaka: Campaña publicitaria apnaqaña ukhamaraki jaqukipaña arknaqaña.
Infraestructura Cloud ukax mä jach’a uñacht’äwiwa: Server hosting, data storage, and computing services.

6.3 Kimsïr Jaqinakan Plataformas de Entrega ukanakampi

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Integraciones Contables ukanakampi

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Kamachi tuqita ukhamaraki kamachi tuqita

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Negocios ukanaka mayjt’ayaña

Mä mayachasiña, alxawi, mayampi wakicht’aña, bancarrota, yänaka aljaña, jan ukaxa ukhampacha empresa ukanakana lurawipampi chikt’ata, datos personales ukanakaxa entidad adquirente ukarux pasayatarakispawa. Jiwasax mä yatiyaw churañäni janïr datos personales ukanakax yaqha política de privacidad ukarjam phuqhatäkipana.

6.7 Juman iyawsäwimampi

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Datos ukanaka imaña

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

Datos de Cuenta Activa ukaxa mä juk’a pachanakwa lurasi: Retained for the duration of your account plus 30 days after account deletion request to allow for recovery.
Orden ukatxa Transacción ukanaka Registros ukanaka: Retained for a minimum of 7 years to comply with tax, accounting, and financial regulations in applicable jurisdictions.
Payment Records: Retained as required by PCI DSS standards and financial regulations, typically 7 years.
Negocios Socios ukan Datos ukanaka: Retained for the duration of the business relationship plus the legally required retention period for business records.
NutriLife K’umar jakañ tuqit yatiyawi: Retained while your NutriLife profile is active. Upon deletion request, health data is permanently deleted within 30 days, except where retention is required by law.
Foodfy Quri Suscripción ukan yatiyawipa: Retained for the duration of the subscription plus 3 years for billing dispute resolution.
Cuenta Corporativa Irnaqirinakan yatiyawipa: Retained for the duration of the employee enrollment plus 1 year after removal from the Corporate Account.
Yatiyawi qillqatanaka: Interacciones de apoyo al cliente ukaxa 3 marawa katxaruta, ukhamata calidad uñakipañataki ukhamaraki ch’axwawinaka askichañataki.
Analítica Datos ukax mä juk’a pachanakanwa: Datos de análisis agregados ukat anonimizados ukax wiñayatakiw imatäspa kunatix janiw sapa maynir uñt’aykiti.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI ukatxa Automatizado Amtawi luraña

Foodfy ukax inteligencia artificial ukat automático proceso ukanak walja Plataforma ukan lurawinakap apnaqi. Jiwasax qhananchañatakiw ch’amachasipxta kunjams uka tecnologías ukanakax datos ukanakax lurasi.

8.1 Kunjams AI ukax Datos ukar apnaqi

Personalized Recommendations: Modelos AI ukax historial de pedido, navegación ukan sarnaqawi, kawkhantix utjki ukat preferencias ukanakat uñakipapxi, negocios, productos ukat ofertas ukanakar iwxt’añataki. Aka lurawixa interés legítimo ukarjamawa.
Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
Demanda Pronóstico uka tuqita: Socios Empresariales ukanakatakix AI ukax orden histórico ukan yatiyawinakap uñakipi, patrones estacionales, locales ukan lurawinakapa, ukatx pachan yatiyawinakap uñakipi, demanda ukar yatiyañataki. Ukax negocios ukan datos agregados ukanakamp apnaqatawa.
Menú Optimización ukax mä juk’a pachanakanwa: AI ukax chaninak mayjt’ayañataki ukhamarak menú ukar mayjt’ayañatakiw iwxt’i, ukax aljañ yatiyawinakarjama, atipt’asirinakan uñakipäwiparjama, ukatx aljirinakax kunjams munapxi. Qhipa amtawinakax sapa kutiw Socio Empresarial ukan lurasi.
Fraude uñt’ayaña: Sistemas automáticos ukanakax transacción ukan patrón ukanakap uñakipapxi, dispositivo ukan yatiyawinakap ukhamarak sarnaqañ señales ukanakap uñakipapxi, ukhamat k’arisiñ lurawinakat uñt’ayañataki. Bandera uñt’ata lurawinakaxa jaqina uñakipirinakampiwa uñakipataspa.
NutriLife ukax mä juk’a pachanakanwa: AI ukax manq’añ fotografías ukanakat uñakipi, contenido nutricional ukar jakt’añataki ukat perfil de salud ukarjam recomendaciones dietéticas personalizadas ukanakaw lurasi. Uka tuqit jukʼamp yatxatañatakixa 9 tʼaqa uñjjattʼäta.
Automatizado Marketing ukax mä jach’a qhathuwa: AI ukax contenido de comercialización, campañas de correo electrónico ukat promocionales de Socios Empresariales ukanakatakix segmentación de clientes ukat datos de comportamiento ukarjam luraraki.

8.2 Automatizado Amtanaka tuqita derechos ukanaka

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 AI Datos ukanaka jark’aqaña

Kimsïr AI ukankirinakar (Anthropic, OpenAI) apayat yatiyawinakax empresan yatiyawinak lurañ amtanakaparjamaw lurasi. Datos ukax janiw modelos AI de propósito general ukanakap yatichañatak apnaqatäkiti.
Foodfy ukan modelo AI ukan yatichäwipax datos anónimos ukat agregados ukanakamp apnaqatawa, ukax janiw sapa mayni apnaqirinakar uñt’aykiti.
AI ukan mistutanakapax probabilística ukhamawa ukatx uñacht’ayatawa sugerencias jan ukax estimaciones ukhama, janiw determinaciones definitivas ukhamakiti.

9. K’umaräñapataki ukhamaraki Biométrico Datos (NutriLife) .

NutriLife ukaxa lurarakiw datos sensibles relacionados con la salud ukatxa biométricas ukaxa wakisiwa mä jark’aqawi especial ukhamarusa kamachinaka privacidad ukatxa. Aka t’aqax kunjams aka yatiyawinak apnaqañax ukxat mä juk’a yatiyawinak uñacht’ayi.

9.1 Categorías de Datos de salud ukaxa apthapitawa

With your explicit consent, NutriLife may collect and process the following categories of health data:

Physical Measurements: Cuerpon peso, altura, cuerpon grasa porcentaje, cintura circunferencia, cadera circunferencia ukat índice de masa corporal (IMC).
Vital Signs: Wilan glucosa sat hormona, wilan presión ukat chuymapan ritmopa.
Jakawi uñacht’ayirinaka: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
Manq’añanaka tuqita yatiyawi: Manq’a diario ukan qillqt’atanaka, manq’a fotonaka, calorías ukatxa macronutrientes ukanaka (proteína, carbohidratos, grasa, fibra, azúcar, sodio), micronutrientes ukanaka (vitaminas A ukatxa B12, calcio, hierro, potasio, ukatxa yaqhanaka), tipo dietético ukatxa alergias alimentarias ukanaka.
Perfil de K’umaräñapataki: Yurïwi uru, género, nivel de actividad, k’umaräñ amtanaka (peso, ganancia, mantenimiento), peso meta, condiciones médicas, suplemento apnaqaña, usurïñ jan ukax chuchuñ estado.
AI Análisis ukan yatiyawipa: Manq’a fotografías ukanakaxa AI, puntuaciones de confianza, ukhamaraki estimaciones nutricionales generadas por AI ukanakampi uñakipata.

9.2 Kamachi tuqita ukhamaraki iyawsaña

K’umaräñ tuqit ukhamarak biométrico tuqit yatiyawinakax GDPR (9 t’aqa) ukhamarak uraqpachanx ukar uñtasit kamachinakarjamax categoría especial ukham uñt’atawa. Aka datos ukax qhana consentimiento ukarjam luratawa, ukax NutriLife ukan onboarding ukan churatawa. Ukhamaraki, kuna pachatixa NutriLife ukaxa cuenta ukana jani ch’amanchasa, ukaxa 30 urunakatxa k’umara jakaña tuqita yatiyawi chhaqtayañatakixa wakisiwa.

9.3 Amtawi tuqita limitación

Your NutriLife health data is used strictly for the following purposes:

Tasa metabólica basal (MMR), gasto total diario energético (TDEE), ukhamaraki calorías personalizadas ukatxa macronutrientes ukanaka uñakipaña.
Tracking your food diary entries and nutritional intake over time.
Providing AI-powered dietary suggestions and meal plan recommendations.
K’umaräñ tuqit saräwinak uñacht’ayaña ukat arsutanakamar nayrar sartaña.

9.4 Datos ukanaka wali ch’amampi jark’aqaña

NutriLife k’umaräñ tuqit yatiyawinakax samarañ pachan ukhamarak t’ijtäwin chimpuntatawa AES-256 ukat TLS 1.3 chimpunak apnaqasa.
K’umar jakañ tuqit yatiyawinakax Plataforma general ukan yatiyawinakat sipanx yaqha controles de acceso ukanakampiw imatäski.
NutriLife k’umaräñ tuqit yatiyawinakax JANIW JANIW aseguradoranakampi, irnaqir masinakampi, yatiyirinakampi, jan ukax kimsïr jaqinakamp chikachasiñakiti, kunatix janiw NutriLife uka servicio churañamp saskiti.
K’umar jakañ tuqit yatiyawinakax JANIW JANIW apnaqatäkiti publicidad ukar uñt’ayañataki jan ukax kimsïr jaqinakar aljañataki.
Foodfy ukan k’umaraptañ tuqit yatiyawinakar mantañax personal ukat sistemas esenciales ukanakatakiw jark’ata, mä jach’a yatiñaw wakisi.

10. Foodfy Quri Suscripción ukan yatiyawipa

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Plan type, subscription status (active, trial, paused, cancelled, expired), start and end dates, trial period dates, and renewal dates.
Payment Data: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Beneficios Uñt’ayañataki: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Cuenta Corporativa ukatxa Datos de Empleados ukanaka

Foodfy for Work (Cuentas Corporativas) ukatakix, datos ukan lurawipax uñt’ayatawa:

11.1 Controlador de Datos ukampi chikt’ata

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Datos Apthapita

Irnaqirin sutipa, correo electrónico ukat Cuenta Corporativa ukan lurawipa (admin, gerente, irnaqiri).
Departamento, centro de costos, ukhamaraki referencia de empleado ukaxa kunjamatixa irnaqirixa churki ukhama.
Wallet balance, credit history, spending history, and refund records.
Order history made using the corporate wallet, including items ordered and amounts.

11.3 Irnaqirinakan lurawinakapa

Irnaqirinakaxa aka lurawinakampiwa lurapxañapa: (a) kamachinakarjama irnaqirina yatiyawipa Foodfy ukampi chikachasiñataki; b) Plataforma tuqi irnaqirinakaru yatiyawinakxata yatiyaña; c) irnaqirinakaxa derechos de datos uka mayiwinakaru jaysaña, ukaxa patronan controlata datos ukanakampi chika; ukhamaraki d) irnaqawi ukhamaraki yatiyawinak jark’aqaña kamachinaka phuqhañapataki.

12. Drones ukanaka churaña Datos Operativos ukanaka

When drone delivery services are used, the following additional data is processed:

Route and GPS Data: Drone ukan jaltxañ thakhinaka, DronePort ukan chiqanakap tuqi relé ukan chiqanakapa, coordenadas GPS de entrega ukat puriñ pachanak jakthapita.
Ukax Socio ukan Datos ukanakapawa: Drone-capables de entrega socios ukanakataki: chiqpach pachan uñstawi activo entreganak pachanxa, estadísticas de entrega ukat registros operativos ukanaka.
DronePort ukan yatiyawipa: DronePort apnaqañ métricas, mantenimiento horarios ukat estado operativo.
Datos de Entrega de Clientes ukax mä juk’a pachanakanwa: Precise delivery coordinates required for safe and accurate drone landing, which may be more precise than standard address-based delivery.

Datos de entrega de drones ukaxa lurasiwa kamachinakaru uñtasita contrato lurawi tuqita ukhamaraki, kawkhantixa wakisi, interés legítimo ukaxa mantener operaciones de entrega segura ukhamaraki eficiente. Chiqpach pachan uñt’ayat yatiyawinakax Delivery Partners ukanx activo entrega ukanakanx lurasiwa.

13. Datos Seguridad uka tuqita

Foodfy ukax mä jach’a, industria ukan nayrïr medidas técnicas ukat organizativas ukanakaw phuqhi, ukhamat datos personales ukanakar jark’aqañataki:

13.1 Salvaguardias Técnicas ukanaka

Taqi yatiyawinak transito ukan encriptación TLS 1.2+ (HTTPS taqi Plataforma tukuyañ chiqanakan ch’amanchatawa).
Encriptación de datos sensitivos ukaxa samaraña pachana AES-256 encriptación ukampi.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Red de entrega de contenido (CDN) ukaxa borde caché ukampi lurañataki ukhamaraki seguridad ukataki.
PCI DSS-compliant payment processing through Stripe, with no storage of full card numbers on Foodfy servers.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
API chiqapa uñt’ayawixa seguridad tokens ukanakampiwa tasa limitación ukampi ukhamaraki abuso uñt’ayawimpi.
Regular automated vulnerability scanning and penetration testing.

13.2 Organización ukan jark’aqasiñanakapa

Role-based access controls ensuring employees can only access data necessary for their function.
Arquitectura de datos multi-arrendador ukampi compartido de bases de datos específicos ukampi, kunaymana jurisdicciones ukanakata datos ukanakaxa lógicamente jaljatawa.
Taqi kimsïri servicios ukanakampi datos ukanaka lurañataki aruskipañanaka.
Regular security awareness training for all personnel with access to personal data.
Procedimientos de respuesta de incidentes ukatxa mä equipo de seguridad dedicado ukampi.
Datos jisk’achaña lurawinaka: jiwasaxa datos ukakiw apthapita, ukaxa wakisiwa uka amtampi.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Transferencias Internacionales de Datos ukanaka

Foodfy ukax 250+ markanakanw irnaqäna, uraqpachan infraestructura ukat red Territory Partner uka tuqi. Datos personales ukaxa yaqha markanakaruwa apayatarakispa ukatxa yaqha markanakaruwa luratarakispa, jani ukaxa yaqha markanakaruwa purirakispa. Kunawsatix datos personales internacionales ukar apkatktan ukhax wakiskir jark’aqawinak phuqhapxtan ukhamat datos ukanakax jark’aqatäñapataki:

Standard Contractual Clauses (SCCs): EEE/Reino Unido uksat markanakar jan mä amtar puriñapatakix, Cláusulas Contratacionales Estándar ukanakax Comisión Europea ukan apsutanakaruw apnaqapxta.
Datos ukanaka lurañataki Acuerdos: Taqi kimsïri servicios ukanakaxa jiwasana sutipxaru datos personales ukanaka lurapki ukanakaxa, datos ukanaka lurañatakixa mä acuerdos ukanakampiwa phuqhapxi, ukaxa obligaciones de protección de datos, seguridad uka mayiwinaka, ukhamaraki salvaguardias de transferencia transfronteriza ukanakampiwa.
Marka-Específico Datos ukan chikancht’asiñapa: Our multi-tenant architecture uses country-specific database shards, which means operational data is stored and processed within or near the geographic region of the relevant Territory, minimizing cross-border transfers for day-to-day operations.
Adecuación Amtawinaka: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Juman Derechonakapata

Kawkhantix jikxataskta ukarjamaxa, kunayman derechos ukaniwa datos personales ukanakat. Foodfy ukax uraqpachan taqi apnaqirinakatakiw aka derechunak jach’añchañ amti:

15.1 Taqinitaki derechos ukanaka

Regardless of your location, all Foodfy users may:

Aksisu: Request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
Chiqapa luraña: Request correction of inaccurate, incomplete, or outdated personal data. You can update most information directly through your account settings.
Chhaqtayaña: Request deletion of your personal data, subject to legitimate retention requirements (legal obligations, dispute resolution, fraud prevention).
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Uñch’ukiña: Ukaxa datos personales ukanaka lurañatakixa directo comercialización ukataki. Taqi opt-out mayiwinakarux jank’akiw phuqhañäni.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Cuenta chhaqtayaña: Request complete deletion of your account and associated personal data. Account deletion requests are processed within 30 days.

15.2 Kunjamasa derechos ukanaka apnaqaña

You may exercise your rights by:

Cuenta ukar mantañax autoservicio de datos apnaqañataki, preferencia mayjt’ayañataki, ukat cuenta chhaqtayañataki.
Jiwasan Oficial de Protección de Datos ukar correo electrónico [email protected] ukaruw mayiwimampi apayanisma.
Correo electrónico [email protected] ukaruw qillqt’asma, taqi kunat jiskt’asiñatakiwa.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Regional Privacidad uka tuqita derechos ukanaka

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Área Económica Europea ukat Reino Unido (GDPR / Reino Unido GDPR) .

Ukaxa EEA jan ukaxa Reino Unido uksankiwa, ukaxa Reglamento General de Protección de Datos ukarjamaxa aka yaqha derechos ukanakampiwa:

Datos Portabilidad ukax mä juk’a pachanakanwa: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Automatizado Amtäwinak luraña: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
Datos de Protección ukan irnaqiri: Our DPO can be reached at [email protected] for any GDPR-related inquiries.

16.2 California, Estados Unidos (CCPA / CPRA) ukat juk’ampinaka.

California markankir jaqïsta ukhajja, California markankir Ley de Privacidad de Consumidor ukarjam (kunjamtï California markankir Ley de Derechos de Privacidad ukarjam mayjtʼayata) ukarjamajja, aka derechonïtawa:

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose for collecting, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of your personal information, subject to statutory exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: Foodfy ukax janiw jumanakan yatiyawinakap aljkiti. Janiw kuna yatiyawinakas cross-context comportamiento uñt’ayañatakix jan jumanakan iyawsäwimamp chika uñt’ayatäkiti.
Right to Limit Use of Sensitive Personal Information: Request limitation of the use and disclosure of sensitive personal information to what is necessary for the purposes specified.
Jani yaqhachaña: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Nayra 12 phaxsinakanxa, janiwa CCPA/CPRA ukana qhananchataparjamaxa jaqina yatiyawipa aljapkti.

16.3 Brasil (LGPD) ukat juk’ampinaka.

Brasil markanxa, derechos ukaniwa Lei Geral de Protecao de Dados (LGPD) ukarjama, ukaxa derecho ukaniwa: chiqapa lurañataki, mantañataki, chiqañchañataki, jan uñt’ayañataki, apañataki, chhaqtayañataki datos procesados consentimiento, yatiyawinakxa compartir tuqita, ukhamaraki derecho ukaniwa mayiñataki Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Asia-Pacífico (PDPA ukat ukar uñtasit kamachinaka) .

Jumatix jurisdicciones ukan jikxatassta Leyes de Protección de Datos Personales jan ukax ukar uñtasit kamachinaka (Singapur, Tailandia ukat yaqha Asia-Pacífico markanakamp chika), derechos ukaniwa, derechos ukaniwa, datos personales ukar mantañataki, chiqañchañataki, chhaqtayañataki, jark’añataki ukat apañataki, kunjamatix ley local ukan kamachinakaparjamax siski ukhamarjama. Jiwasaxa luraraktanwa datos ukaxa PDPA ukaru phuqasa, ukhamaraki consentimiento apsuña kawkhantixa wakiski ukaru ukhamaraki qhana yatiyawi churaña lurawi lurawinakata.

16.5 Oriente Medio ukat Norte de África uka markanaka

Emiratos Árabes Unidos, Arabia Saudita ukat yaqha MENA jurisdicciones ukan apnaqirinakatakix, datos ukar jark’aqañ kamachinak phuqhapxta, ukax Decreto Federal de Emiratos Árabes Unidos ukan Datos Personales ukar jark’aqañataki, Arabia Saudita Saudita markan Ley de Protección de Datos Personales ukarjam phuqhapxi, ukat marcos regionales ukar uñtasita. Ukax localización de datos uka mayiwinakaw kawkhantix wakiski ukanx uñt’ayasi.

16.6 Yaqha Jurisdicciones ukanaka

Foodfy ukax taqi jurisdicciones ukanakanx datos ukar jark’aqañ kamachinak phuqhañatakiw ch’amanchasi, kawkhantix irnaqapkta ukanakan. Jurisdicción ukaxa mä específico requisitos de protección de datos ukampi jani ukaxa uñt’ayatakiti, ukaxa [email protected] ukaru jawst’atawa, kunjamasa derechos ukanaka jark’aqapxtan uka tuqita yatxatañataki.

17. Datos ukan jan walt’awinakapat yatiyawi

Datos personales ukar jan walt’ayañax derechos ukat libertades ukanakar jan walt’ayaspa ukhax Foodfy ukax:

Uñt’ayañawa wakisiri uñjiriru 72 pachana jani phuqhawi uñt’asa, kunjamatixa GDPR 33 kamachina ukhamaraki yaqha jurisdicciones ukanakana ukarjama kamachinakaxa mayiki ukhama.
Yatiyaña jan walt’ayata jaqinakaru jan sinti qhiphart’asa kunapachatixa jani walt’awixa wali jach’a jan walt’awiru puriyaspa derechunakaparu ukhamaraki libertad ukanakaru, kunjamatixa GDPR 34 kamachina ukhamaraki ukar uñtasita kamachinakaxa mayiki ukhama.
Provide details of the nature of the breach, the categories and approximate number of data subjects and records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.
Taqi datos personales ukanaka jani walt’awinaka qillqantayaña, ukhamaraki chiqapa, efectos, ukhamaraki askichawinaka lurata, jiwasana registro interno de incumplimiento ukarjama.

Jumatix datos ukanakax jan walt’ayat uñjasispa ukhax jank’akiw [email protected] ukar jawst’añama.

18. Wawanaka ukhamaraki jisk’a wawanaka

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Jiwasatix jan amuyt’asis mä wawat umbral de edad aplicable ukarjam apthapitax jan awki taykan jan ukax guardián ukan iyawsäwipampix apthapitax uk yatiñäni ukhaxa, jank’akiw uka yatiyawinak sistemas ukanakat chhaqtayañatakix lurañäni. Jumatix mä wawat yatiyawinak apthapitax sasin amuyasta ukhax jank’akiw [email protected] ukaruw jawst’añama.

19. Kimsïri jaqina enlaces ukatxa Servicios ukanaka

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Aka Política de Privacidad ukar mayjt’ayaña

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
Material mayjt’awinakatakixa, kunatixa wali ch’amanchatawa kunjamsa datos ukanakaxa lurasi, ukaxa yatiyapxäma correo electrónico tuqi 30 urunaka janïra mayjt’awinakaxa phuqhaskipana.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Jiwasampiw aruskipt’añama

Aka Política de Privacidad tuqita, datos personales tuqita, jan ukaxa datos ukanaka jark’aqaña lurawinakasa tuqita kuna jiskt’awinaka, llakinaka, mayiwinaka utjchi ukhaxa, aka tuqinakata jawst’apxita:

Datos de Protección ukan irnaqiri: [email protected]
Privacy Inquiries: [email protected]
Security Issues: [email protected]
Yanapt’awi Taqi kuna: [email protected]
Sitio web ukan uñt’ayata: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.