Delete

User Account Deletion Request Policy

At FOODE, we value your privacy and understand that you may want to delete your user account for various reasons. This User Account Deletion Request Policy outlines the procedures and guidelines for requesting the deletion of your FOODE account.

1. Account Deletion Request

1.1. Initiating the Request:
- To request the deletion of your FOODE account, please follow the steps outlined below:
  1. Log in to your FOODE account.
  2. Navigate to the account settings or profile section.
  3. Look for the option to initiate an account deletion request.
  4. Follow the provided instructions to submit your request.

1.2. Verification:
- For security purposes, we may need to verify your identity before processing the account deletion request. This verification may involve confirming your email address or other account-related information.

2. Consequences of Account Deletion

2.1. Data Removal:
- Upon successful completion of the account deletion process, your FOODE account and associated data will be permanently removed from our systems. This includes your personal information, order history, and user-generated content.

2.2. Irreversible Action:
- Please note that the deletion of your FOODE account is irreversible. Once your account is deleted, you will not be able to recover any of your data or access your previous account.

3. Retention of Legal and Regulatory Data

3.1. Legal Obligations:
- FOODE may retain certain data for legal or regulatory compliance purposes, even after account deletion. This may include transaction records required for financial auditing or compliance with applicable laws.

3.2. Anonymized Data:
- Data that is retained for legal purposes will be anonymized to the extent possible, ensuring that it cannot be linked to your deleted account.

4. Account Deletion Timeframe

4.1. Processing Time:
- FOODE will make reasonable efforts to process your account deletion request in a timely manner. The exact timeframe may vary depending on the volume of requests and the need for identity verification.

5. Contact Us

If you have any questions, concerns, or requests related to the deletion of your FOODE account, please contact our Customer Support team at hello@foode.app

By using FOODE, you agree to comply with this Account Deletion Request Policy. We appreciate your trust in us and will ensure that your account deletion request is handled with care and in accordance with applicable laws and regulations.

Thank you for choosing FOODE, and we hope you had a positive experience using our platform.